Company Description
Why Wellmark: We are a mutual insurance company owned by our policy holders across Iowa and South Dakota, and we’ve built our reputation on over 80 years’ worth of trust. We are not motivated by profits. We are motivated by the well-being of our friends, family, and neighbors–our members. If you’re passionate about joining an organization working hard to put its members first, to provide best-in-class service, and one that is committed to sustainability and innovation, consider applying today!
Learn more about our unique benefit offerings here.
Job Description
Use your strengths at Wellmark as an Associate Market Solutions Manager!
We're seeking someone who is naturally curious, analytical, and excited by the opportunity to solve business challenges that impact customers and communities. As an Associate Market Solutions Manager, you'll work closely with Market Solutions Managers and cross-functional partners to support the development, enhancement, and management of products and services that drive value for our members and clients.
In this role, you'll help identify opportunities to improve existing products and services by gathering insights, analyzing data and market trends, and contributing to product and business strategies. If you enjoy problem solving, collaborating with diverse teams, and helping bring innovative solutions to market, this role may be a great fit for you. You'll also support the management of products and services throughout the product lifecycle within a segment of the business. You will develop and maintain a strong understanding of Wellmark's offerings and work closely with sales, operations, and other internal teams to support market positioning and client needs.
You will be responsible for assisting with product discovery and research, supporting product delivery and implementation efforts, and helping ensure ongoing product maintenance and performance. In partnership with Market Solutions Managers and other stakeholders, you'll contribute to market segment initiatives, product roadmap updates, new product launches, and the ongoing management of existing portfolios.
Ideal candidates thrive in a collaborative environment and enjoy working across teams to deliver solutions that align with customer needs and evolving market trends. You possess strong communication skills, demonstrate a customer-centric mindset, and enjoy both analytical and relationship-focused work. You are organized, adaptable, and eager to learn, with the ability to balance strategic thinking with execution-oriented responsibilities. You are comfortable working on both large initiatives and day-to-day activities while maintaining accountability for deliverables and timelines.
Success in this role requires building strong internal and external relationships, contributing to cross-functional teams, and supporting efforts that drive meaningful business results. Candidates who are curious, proactive, and excited to develop their product management and market strategy skills will thrive in this opportunity.
Market Solutions: where innovation meets impact. Apply now to be part of a team shaping the future of healthcare.
Qualifications
Associate Market Solutions Manager
Required:
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Bachelor's degree or direct and equivalent work experience.
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3+ years of benefit design/administration or understanding, health insurance, financial services, or similar corporate experience with exposure to product/underwriting/or research. Experience should reflect the ability to support the development, management, and delivery of complex projects.
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Critical thinking and problem-solving skills. Natural curiosity, business intuition, and financial acumen.
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Willingness to approach problems from different perspectives to produce creative, innovative solutions.
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Strong attention to detail. Ability to analyze information, evaluate workflows/processes, recognize interdependencies, and make decisions that align with product strategies and balance customer and stakeholder needs.
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Understanding of customer needs and ability to translate these into competitive products and services.
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Strong verbal and written communications skills with the ability to share insights or recommendations with stakeholders.
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Ability to develop strong relationships and promote collaboration and teamwork.
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Proficiency with Microsoft Office and web-based applications.
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Self-starter with strong time management skills and the ability to effectively prioritize projects or tasks.
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Flexible and adaptable to change
Preferred:
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Bachelor's degree
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Direct experience with employer group benefits is strongly preferred.
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Familiar with product life cycle management.
Market Solutions Manager
Required:
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Bachelor's degree or direct and applicable work experience.
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1+ year of product development, product management, or similar experience that reflects general knowledge of the product development lifecycle, strategic planning, and ability to collaborate with multi-disciplinary teams in a corporate environment.
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Ability to analyze and evaluate data, solve problems, and independently make decisions. Must be able to connect the dots and draw conclusions from data to provide recommendations that support corporate strategies.
Preferred:
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Bachelor's degree
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Ability to coach, mentor, train and provide feedback
Additional Information
a.Work with Market Solution Managers, Sr/Lead Market Solution Managers, and cross-functional teams to ideate and develop new products/services or enhancements. Support the evaluation and execution needs with research (investigates facts, issues, etc.), planning and development (e.g. SWOT), and documentation for varying products/product strategies. Provide analysis that supports recommendations for strategic planning and collaborate with internal stakeholders to ensure product strategies are aligned to our corporate initiatives.
b. Assist in the day-to-day management/maintenance of assigned products. Work with Market Solution Managers and Sr/Lead Market Solution Managers to update/maintain the product roadmap. Translate roadmap into detailed requirements. Participate in planning and progress meetings. Keep stakeholders informed of progress.
c. Support the strategic governance model with key stakeholders to build holistic product recommendations and gain leadership buy-in as appropriate. In partnership with Market Solution Managers or Sr/Lead Market Solution Managers, assist with product analysis and the prep/development of strategy documents.
d. Develop and maintain a prioritized list of customer/stakeholder/market requirements. Collaborate with Market Insights team to identify data needs to help optimize product portfolio and product performance. Support any research needs as a business subject matter expert to decisions related to product development, management, or enhancements. Keep up to date with industry issues, competitor products, and apply knowledge of the health and well-being industry and Wellmark’s marketplace to develop recommendations.
e. Assist in the collaboration with key stakeholders to ensure the products are implemented efficiently and the execution of the go-tomarket strategy is successful. Includes the ability to support key drivers of project management effectiveness: meet deadlines, logically solve problems; recognize and mitigate risks, coordinate the business resources needed for subject matter expertise, and facilitate consensus among stakeholders.
f. Assist in the support of implementation and ongoing operations of market segment products, programs, and projects. Provide subject matter expertise and/or serve as a team member of the applicable agile product team.
g. Build strong relationships with internal stakeholders across the organization to ensure product strategies are aligned to our corporate initiatives.
h. Assist with regulatory compliance related activities. Manage risks, resolve issues with guidance, and follows up on tasks/actions. Develop detailed understanding of requirements.
i. Impact customer satisfaction by assisting with the development of products and services that are focused on providing a holistic and streamlined experience for the customer.
j. Support internal and external education and training to ensure that teams have a full understanding of Wellmark’s health and wellbeing products.
k. Assist in conversations and work to connect the work within marketing, sales, network, pharmacy, health services, provider relations, operations, and other key stakeholders as needed. Work with business areas to ensure products and market initiatives are implemented appropriately and accurately portrayed in communication mediums to customers, distribution channels, and others.
l. Assist with maintaining relationships and fulfillment of deliverables with vendors, customers and/or other external partners.
m. Ensure that standard operating procedures exist for all processes that are in place for existing products as well as when new products/enhancements are introduced into the market.
n. Other duties as assigned.
This job requires a non-compete agreement.
An Equal Opportunity Employer
The policy of Wellmark Blue Cross Blue Shield is to recruit, hire, train and promote individuals in all job classifications without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or any other characteristic protected by law.
Applicants requiring a reasonable accommodation due to a disability at any stage of the employment application process should contact us at [email protected]
Please inform us if you meet the definition of a "Covered DoD official".
At this time, Wellmark is not considering applicants for this position that require any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States. This includes, but IS NOT LIMITED TO: F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc. For additional information around work authorization needs please refer to the following resources:Nonimmigrant Workers and Green Card for Employment-Based Immigrants
Wellmark supports and expects the responsible use of AI for our workforce! We welcome the responsible use of these tools by job seekers as well and are interested in learning from you; you will have an opportunity in the application process to share which tools you used and how you applied them.
