Top 45 Client manager Jobs in West Des Moines, Ia

Client Services Manager (Remote)
Businessolver —West Des Moines, IA
- $79,000 - $107,000 a year
- Full-time
- Remote
- Mid-level
- 3 years
- Quality control
Manager, Client Services
Principal Financial Group —Des Moines, IA
- $84,600 - $152,400 a year
- Full-time
- Remote
- Office
- Analysis skills
- Mentoring
6d
Sr Associate, Client Service Onboarding Manager
Principal Financial Group —Des Moines, IA
- $55,800 - $126,000 a year
- Full-time
- Remote
- Mid-level
- Office
- Continuous improvement
- 401(k)
- 403(b)
Customer Success Manager
Mom's Meals —Ankeny, IA
- $102,000 - $119,000 a year
- Full-time
- Hybrid work
- Marketing
- Mid-level
- 3 years
- Health savings account
- Paid holidays
Quick Apply
Personal Lines Account Manager - Private Client
TrueNorth Companies —West Des Moines, IA
- $65,000 - $100,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Wellness program
- Paid holidays
Quick Apply
Customer Success Manager, Camps
Scorability —Urbandale, IA
- Full-time
- Office
- Bachelor's degree
- Experience equivalent to degree accepted
- Paid parental leave
- Disability insurance
Quick Apply
9d
Client Success Manager
ITA Group Inc —West Des Moines, IA
- Full-time
- Mid-level
- 3 years
- Analysis skills
Quick Apply
Senior Client Service Manager
Gallagher —West Des Moines, IA
- Full-time
- High school diploma or GED
- Bachelor's degree
- Mentoring
1d
Client Service Manager
Gallagher —West Des Moines, IA
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
Customer Relationship Liaison
Apria Healthcare LLC —Urbandale, IA
- $24 - $27 an hour
- Full-time
- Basic math
- English
- Mid-level
- Paid parental leave
- Disability insurance
Quick Apply
Customer Success Manager
Gain Compliance —Des Moines, IA
- Mid-level
- Office
- Organizational skills
Regional Client Manager
ARAG North America —Des Moines, IA
- Full-time
- Marketing
- Writing skills
- Public speaking
Client Engagement Specialist
Convatec —Ackworth, IA
- Full-time
- Remote
- Spanish
- English
- Mid-level
17h
Senior Client Executive
defi SOLUTIONS —Des Moines, IA
- $100,000 - $150,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Up to 50% travel
Quick Apply
Sr. Cust Serv Rep
Motion Industries (MOT) —Des Moines, IA
- Full-time
- Sales
- 5 years
- Computer literacy
- Paid holidays
- Health insurance
Quick Apply
Associate Client Documents & Systems Analyst
Principal Financial Group —Des Moines, IA
- $22.93 - $40.96 an hour
- Full-time
- Remote
- Microsoft Word
- 6 years
- Research
- Paid time off
6h
Implementation Associate
IMT Insurance —West Des Moines, IA
- $53,000 - $67,000 a year
- Online Application
- Hybrid work
- Organizational skills
- Communication skills
- Entry level
- Disability insurance
- Health insurance
Global Client Program PMO and Operations Lead
Deloitte —Des Moines, IA
- Office
- Master's degree
- 8 years
Commercial Insurance - Client Advisor
Marsh —Urbandale, IA
- Full-time
- Hybrid work
- Mid-level
- Office
- 3 years
Account Coordinator
Gallagher Benefit Services —West Des Moines, IA
- Basic math
- High school diploma or GED
- Organizational skills
13d

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Client Services Manager (Remote)

Businessolver -
West Des Moines, IA

Apply Now

Job Details

Full-time
$79,000 - $107,000 a year

Qualifications

Customer communication
Coaching
Change management
Team development
Leading team collaboration initiatives
Managing projects
Team building

Full Job Description

Since 1998, Businessolver has delivered market-changing benefits technology and services supported by an intrinsic responsiveness to client needs. The company creates client programs that maximize benefits program investment, minimize risk exposure, and engage employees with easy-to-use solutions and communication tools to assist them in making wise and cost-efficient benefits selections. Founded by HR professionals, Businessolver's unwavering service-oriented culture and secure SaaS platform provide measurable success in its mission to provide complete client delight.

Please be aware of recruitment scams. Businessolver does not make job offers outside of our official hiring process or request payment or sensitive personal information. You will never receive an offer of employment without meeting a hiring authority and having a "live" and face-to-face conversation.

The Gig:

Participate in client meetings including escalation discussions, when needed
Ensure team is executing on client activity and proactively engaging Client Service Leads, Directors, and other internal teams as needed on open items
Review and analyze performance of client deliverables daily (includes work completed onshore and offshore), reviewing risk areas with team members as needed
Ensure team meets and/or exceeds daily work volumes and productivity metrics
Identify and communicate trends or areas of improvement (both client and role specific)
Provide operational performance reports to client leadership team, identifying successes, risks and needs weekly
Ensure quality assurance checks are happening across team deliverables
Collaborate with Directors, AVP's and Client Services Leads on special projects
Point of escalation (from internal resources) for client deliverables for which their team is responsible for
Evaluate daily and weekly team capacity, collaborate with leader and other Client Services Managers to offset any capacity deficits
Oversite of the Team Queues within Clarizen and Client Desk, ensuring work is being pulled by the team each day/week; this includes setting due dates in Clarizen for tasks/milestone completion
Share in leadership of daily team stand-up meetings to communicate business initiatives and review deliverables such as open cases, file activity and other related client maintenance tasks
Manage and develop team members by conducting regular 1:1's, reviewing work, processes, and other team member needs in order to ensure successful execution of assigned tasks
Ensure new team member training is completed and support overall learning paths for all team members, aligning resources as needed
Support transition of new clients from onboarding to onshore and offshore ongoing resources
Responsible for the execution and delivery of performance management & compensation process/routine across their Pod
Operate as a domain leader of one or more roles within the Team

What You Need to Make the Cut:

5-7 years of direct industry or equivalent experience
3+ years team lead/management experience

Experience with:

Delegation, Directing and Leading Change
Managing quality and a Customer Service Mindset
Fact based management and Strong Leadership Communication
Driving Results with Urgency
Team Building, Coaching & developing others
Workload Prioritization and Management Across Large Projects and Teams

Experience in account management is strongly encouraged.

The pay range for this position is $79K - $107K per year (pay to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data).

This role is eligible to participate in the quarterly bonus incentive plan.

Other Compensation: If this position is full-time or part-time benefit eligible, you will receive a comprehensive benefits package which can be viewed here: https://businessolver.foleon.com/bsc/job-board-businessolver-virtual-benefits-guide/

Dear Applicant.

At Businessolver, we take our responsibility to protect our clients, employees, and company seriously and that begins with the hiring process.

Our approach is thoughtful and thorough. We've built a multi-layered screening process designed to identify top talent and ensure the integrity of every hire. This includes quickly filtering out individuals who may attempt to misrepresent themselves or act in bad faith.

We also partner with trusted, best-in-class providers to conduct background checks, verify identities, and confirm references. These steps aren't just about compliance, they're about ensuring fairness, safety, and trust for everyone involved.

Put simply: we will always confirm that you are who you say you are. It's just one of the many ways we uphold the standards that matter most, to you, to us, and to the people we serve.

With heart,
The Businessolver Recruiting Team

Businessolver is committed to maintaining an environment that protects client data. We train our employees to maintain leading class security practices and expect all employees to adhere to policy, procedures and controls.

(Applicable to all roles at an AVP, DIR, VP, Head Of or SVP and above level):

Serve as a security contact for the business unit. Responsible for driving adoption and compliance with information security and privacy practices. Serve as a liaison with the information security team on security and privacy matters.

Equal Opportunity at Businessolver:

Businessolver is an Affirmative Action and Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

#LI-Remote

Apply Now

Refine Your Search

client manager jobs in west des moines, ia

Client Services Manager (Remote)

Manager, Client Services

Sr Associate, Client Service Onboarding Manager

Customer Success Manager

Personal Lines Account Manager - Private Client

Customer Success Manager, Camps

Client Success Manager

Senior Client Service Manager

Client Service Manager

Customer Relationship Liaison

Customer Success Manager

Regional Client Manager

Client Engagement Specialist

Senior Client Executive

Sr. Cust Serv Rep

Associate Client Documents & Systems Analyst

Implementation Associate

Global Client Program PMO and Operations Lead

Commercial Insurance - Client Advisor

Account Coordinator

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