Top 28 Hotel front desk Jobs in West Des Moines, Ia

Front Desk Agent
Courtyard West Des Moines —West Des Moines, IA
- Hotel
- High school diploma or GED
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Weekend Front Desk Agent
Staybridge Suites —West Des Moines, IA
- $16 - $17 an hour
- Part-time
- Writing skills
- Hotel
- Ability to lift 50 pounds
- Employee discount
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PM Front Desk Associate
West Des Moines Marriott —West Des Moines, IA
- From $17 an hour
- 8 hour shift
- Hospitality
- Customer service
- Hotel
- Health insurance
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Front Desk Agent
Hotel Fort Des Moines, Curio Collection by Hilton —Des Moines, IA
- $17.50 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
- Employee discount
Quick Apply
Front Desk Associate
Comfort Inn and Suites —West Des Moines, IA
- $15 - $16 an hour
- Part-time
- Bilingual
- Google Workspace
- Inventory management
- Paid time off
- Employee discount
Quick Apply
10d
Hotel Front Desk Attendant
Aileron Management LLC —West Des Moines, IA
- $15 - $16 an hour
- Part-time
- 18 years or older
- Office
- Ability to climb stairs
- Employee assistance program
- 401(k) matching
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Front Desk Agent, Part Time l Country Inn & Suites, Clive
Country Inn & Suites, Clive —Clive, IA
- $17 an hour
- Part-time
- Hotel
- High school diploma or GED
- Front desk
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Group Reservation Coordinator - Hilton Des Moines Downtown
Hilton —Des Moines, IA
- $19 an hour
- Full-time
- Word processing
- Hotel
- Data entry
- Paid parental leave
- Employee stock purchase plan
11d
Front Desk Agent
WAUKEE HOTEL LLC —Waukee, IA
- Hotel
- Ability to lift 50 pounds
- Driver's License
Quick Apply
Front Desk Receptionist
Quality Inn West Des Moines —West Des Moines, IA
- $12 - $14 an hour
- Temporary
- Hotel
- Computer skills
- In-person
- COVID-19 protective measures
- Flexible schedule
Quick Apply
6d
Front Desk Agent
Tru by Hilton Grimes - Des Moines —Grimes, IA
- $16 - $17 an hour
- Part-time
- Hotel
- In-person
- Entry level
- Health insurance
- Dental insurance
Quick Apply
3d
Front Desk Supervisor
Hotel Fort Des Moines, Curio Collection by Hilton —Des Moines, IA
- $19.50 an hour
- Full-time
- Inventory management
- Mid-level
- Hotel
- Employee discount
Quick Apply
3d
Night Auditor
Hotel Fort Des Moines, Curio Collection by Hilton —Des Moines, IA
- $19 an hour
- Part-time
- Mid-level
- Hotel
- High school diploma or GED
- Employee discount
Quick Apply
2d
Hotel Guest Service Supervisor
Hampton Inn —West Des Moines, IA
- Full-time
- Mid-level
- Hotel
- Ability to lift 50 pounds
- Paid training
- Dental insurance
Quick Apply
3d
Hotel Night Auditor
Aileron Management LLC —West Des Moines, IA
- $16.00 - $16.50 an hour
- Part-time
- Customer service
- Office
- Ability to climb stairs
- Employee assistance program
- 401(k) matching
Quick Apply
Hotel Night Auditor
Homewood Suites by Hilton —Urbandale, IA
- $15 - $17 an hour
- Full-time
- Ability to walk for extended periods
- Hotel
- Accounting
Quick Apply
12d
Safety Attendant/ Front Desk ***MUST LIVE ONSITE***
Woodspring Suites —West Des Moines, IA
- $13 an hour
- Part-time
- Bilingual
- Google Workspace
- Microsoft Outlook
- Paid time off
- Employee discount
Quick Apply
12d
Night Auditor
WAUKEE HOTEL LLC —Waukee, IA
- Hotel
- Ability to lift 50 pounds
- Driver's License
Quick Apply
Night Auditor/Front Desk Agent (Part-Time)
Best Western Premier Hotel —Ankeny, IA
- $15 - $16 an hour
- Part-time
- Microsoft Excel
- Computer literacy
- Hotel
- Paid time off
- Employee discount
Quick Apply
12d
Front Desk Agent
My Place Hotels —Ankeny, IA
- $14.50 - $16.00 an hour
- Part-time
- In-person
- Communication skills
- Entry level
- Flexible schedule
Quick Apply
11d

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hotel front desk jobs near west des moines, ia

Front Desk Agent

Courtyard West Des Moines -
West Des Moines, IA

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Job Details

Benefits

Health insurance
Dental insurance
401(k)
Vision insurance
401(k) matching

Qualifications

High school diploma or GED

Full Job Description

Description:

Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.

Summary:

The Front Desk Agent is the first person who greets and welcomes guests when they arrive at the hotel. They are responsible for processing all guest check-ins and check-outs, distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints, in addition to addressing guest service needs.

Duties & Responsibilities:

Greet and check-in guests in a friendly manner
Assist in taking reservations, pre-registrations, and room blocking
Assist large groups upon arrival
Assist guests in finding dining, shopping, and other "hidden gems" nearby
Be the first to handle and resolve guest issues
Process payments according to procedure
Upsell additional facilities and services
Performs all check-out tasks
Ensure all cash, checks, and credit card balances at the end of each shift
Answer questions and address guest needs and requests
Communicate internally with other departments when necessary to resolve a guest concern or request
Additional tasks may be assigned at any given time

Requirements:

Qualifications:

High school Diploma or equivalent
Credit Card handling experience preferred
Hotel Front Desk experience preferred
Experience with hotel reservations software preferred
Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction
Positive, upbeat demeanor
Excellent written and verbal communication and organizational skills
Team-oriented
Ability to stand for 8 hours at a time
Ability to lift 20 lbs. on occasion

Benefits:

Competitive salary
Annual review with increase potential
401k program with company match
Medical, Dental, and Vision insurance available to eligible employees
Wellness benefits available to eligible employees

Arbor’s Guiding Principles:

Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:

Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
Lead with Heart - Be kind, passionate and hospitable.
Be Accountable - Take ownership and deliver results.
Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
Celebrate Differences - Embrace diversity; respect individual opinions and ideas.

Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements).

Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Quick Apply

Refine Your Search

hotel front desk jobs in west des moines, ia

Front Desk Agent

Weekend Front Desk Agent

PM Front Desk Associate

Front Desk Agent

Front Desk Associate

Hotel Front Desk Attendant

Front Desk Agent, Part Time l Country Inn & Suites, Clive

Group Reservation Coordinator - Hilton Des Moines Downtown

Front Desk Agent

Front Desk Receptionist

Front Desk Agent

Front Desk Supervisor

Night Auditor

Hotel Guest Service Supervisor

Hotel Night Auditor

Hotel Night Auditor

Safety Attendant/ Front Desk MUST LIVE ONSITE

Night Auditor

Night Auditor/Front Desk Agent (Part-Time)

Front Desk Agent

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