Top 68 It technician Jobs in West Des Moines, Ia

IT Support Analyst
Robert Half —Ankeny, IA
- Temporary
- Mid-level
- US work authorization
- 2 years
- Disability insurance
- Dental insurance
Quick Apply
1d
Associate IT Support & Service Analyst
Ruan Transportation Management Systems —Des Moines, IA
- Full-time
- Computer literacy
- Office
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Tier 1 Technical Support Representative (REMOTE IOWA)
Aureon —West Des Moines, IA
- Remote
- Computer literacy
- Basic math
- Research
- Health insurance
- 401(k)
Quick Apply
Technical Support Specialist - Level 1
Continuum Advantage LLC —Waukee, IA
- $18.75 - $22.00 an hour
- Monday to Friday
- Computer literacy
- Office
- Windows
Quick Apply
Technical Service Specialist I
NCMIC Group Inc —Clive, IA
- Microsoft Outlook
- Office
- Windows
Infrastructure Support Analyst
LCS —Des Moines, IA
- $66,000 - $82,000 a year
- Full-time
- Background check
- Azure
- Computer Science
- Paid parental leave
- Health insurance
1d
IT Support Technician - Level 1
Landus —Des Moines, IA
- Computer science
- Computer Science
- Bachelor of Science
Service Engineer
Dymin Systems —Urbandale, IA
- $70,000 a year
- Full-time
- Computer Science
- Mid-level
- Office
Quick Apply
Service Desk Technician II
The Iowa Clinic —West Des Moines, IA
- Full-time
- Clinic experience
- Mid-level
- Windows
- Profit sharing
- Wellness program
Deskside Support Technician
Pomeroy —Des Moines, IA
- $24 an hour
- Full-time
- Office
- Windows
- Ability to climb stairs
- Paid holidays
- Health insurance
Quick Apply
9d
Help Desk Specialist
Iowa Primary Care Association —Des Moines, IA
- $28 - $31 an hour
- Mid-level
- 3 years
- Analysis skills
- Paid parental leave
- Health insurance
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POS Support Specialist
Hy-Vee Inc —Grimes, IA
- Full-time
- Pass drug screening
- Office
- High school diploma or GED
Help Desk Technician
Sterling Computers Corporation —Des Moines, IA
- Full-time
- Background check
- School experience
- Google Workspace
Quick Apply
IT Support Desk Technician II
HEARTLAND BUSINESS SYSTEMS LLC —West Des Moines, IA
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Conflict management
- On-the-job training
Quick Apply
14d
Digital Support Analyst
SHAZAM —Des Moines, IA
- $20.80 - $29.80 an hour
- Full-time
- Hybrid work
- Mid-level
- Analysis skills
- US work authorization
- Paid parental leave
- Health savings account
Client Support Desk Analyst
defi AUTO LLC —Des Moines, IA
- $60,000 - $75,000 a year
- Full-time
- Mid-level
- SQL
- Accounting
Quick Apply
7d
Support Technician (Night Shift)
LightEdge —Des Moines, IA
- $25 - $29 an hour
- Night shift
- Mid-level
- Windows
- 3 years
4d
End Point Specialist II
Aureon —West Des Moines, IA
- Research
- Mid-level
- Office
Quick Apply
Power Generation Support Specialist
Ziegler CAT —Des Moines, IA
- $34.31 - $42.89 an hour
- Full-time
- Research
- Mid-level
- High school diploma or GED
- Paid parental leave
- Health savings account
Triage Technician
LightEdge —Des Moines, IA
- Azure
- Windows
- High school diploma or GED
4d

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it technician jobs near west des moines, ia

IT Support Analyst

Robert Half -
Ankeny, IA

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Job Details

Temporary | Contract
1 day ago

Benefits

Disability insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Desktop computer repair
Incident management
Software deployment
Incident report management
Laptop (troubleshooting support)
Incident management software
Peripheral setup
Hardware maintenance
Configuration management
Operating system updates
Mid-level
Computer hardware
Desktop (troubleshooting support)
Hardware configuration
Incident management operations support
Remote access software
Customer support ticket management
Bomgar
macOS administration
ServiceNow
System deployment
Citrix
2 years
Peripheral hardware support
Intune
Active Directory management
Ticketing system technical support

Full Job Description

Responsibilities:

Deliver technical support for end users by diagnosing and resolving desktop, laptop, software, and peripheral issues in a timely manner.
Provide break/fix services for hardware and software problems, ensuring minimal disruption to business operations.
Prepare, configure, deploy, and replace end-user machines while supporting workstation setup and rollout activities.
Reimage devices and apply required updates to maintain system performance, security, and standardization.
Use remote support tools such as Bomgar to troubleshoot user issues and provide assistance without requiring an on-site visit.
Manage and document incidents and service requests through ServiceNow, maintaining accurate ticket details and follow-up actions.
Support device administration and endpoint configuration activities, including work performed through Microsoft Intune when needed.
Assist with user environment support across technologies such as Active Directory, Citrix, Dell hardware, Microsoft platforms, and Mac computers.
At least 2 years of experience in end-user support, desktop support, or a closely related IT support role.
Practical background in troubleshooting computer hardware, software applications, and break/fix issues for end users.
Experience with machine imaging, deployment, configuration, and workstation rollout processes.
Familiarity with remote support tools
Working knowledge of ticket management systems such as ServiceNow for incident tracking and resolution.
Exposure to Microsoft technologies, Active Directory, configuration management, and deskside support environments.
Experience supporting enterprise hardware platforms, including Dell systems, with additional familiarity with Mac devices preferred.
Knowledge of Intune, Citrix technologies, and endpoint support practices is preferred.

Technology Doesn't Change the World, People Do. ®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use and Privacy Notice .

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Refine Your Search

it technician jobs in west des moines, ia

IT Support Analyst

Associate IT Support & Service Analyst

Tier 1 Technical Support Representative (REMOTE IOWA)

Technical Support Specialist - Level 1

Technical Service Specialist I

Infrastructure Support Analyst

IT Support Technician - Level 1

Service Engineer

Service Desk Technician II

Deskside Support Technician

Help Desk Specialist

POS Support Specialist

Help Desk Technician

IT Support Desk Technician II

Digital Support Analyst

Client Support Desk Analyst

Support Technician (Night Shift)

End Point Specialist II

Power Generation Support Specialist

Triage Technician

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