Community Support Advocates is seeking an energetic, highly organized, and people-oriented Volunteer & Events Coordinator to help bring our community engagement efforts to life. This position will coordinate volunteers, support community events and outreach, and help create meaningful opportunities for people to connect with Community Support Advocates and the work we do.
The Volunteer & Events Coordinator will play a key role in planning and executing our mental health awareness community conversation series, quarterly art showcases, and other community events and engagement opportunities. This position will also lead our Community Connections Committee and oversee the volunteer experience from recruitment and onboarding through engagement, recognition, and ongoing involvement.
This is a highly collaborative, people-facing position for someone who enjoys working with a wide variety of people, can move comfortably between planning and doing, and thrives when there are many moving pieces to coordinate. The ideal candidate is adaptable, energetic, detail-oriented, and motivated by helping people feel welcomed, connected, and valued.
Essential Duties and Responsibilities:
Event & Community Engagement Coordination
Event & Community Engagement Coordination
- Assist with the planning, coordination, and execution of Community Support Advocates' community-facing events and engagement opportunities.
- Serve as the Community Connections chair, schedule monthly meetings, set agendas, and coordinate the planning of org wide external activities.
- Coordinate logistics for the organization's mental health awareness community conversation series, including event timelines, speakers, volunteers, materials, communications, registration, setup, and day-of support.
- Support planning and execution of quarterly art showcases and exhibitions, working closely with staff, artists, volunteers, community partners, and event participants.
- Assist with applicable community events, outreach activities, tabling opportunities, educational programs, and other public-facing activities.
- Develop and maintain event timelines, task lists, checklists, schedules, and other organizational tools to ensure details and deadlines are managed effectively.
- Serve as a welcoming and knowledgeable Community Support Advocates representative at events and community activities.
- Anticipate logistical needs, identify potential challenges, and help troubleshoot issues before and during events.
- Coordinate with internal staff, vendors, community partners, speakers, artists, volunteers, and other stakeholders to keep projects moving forward.
- Assist with post-event follow-up, including volunteer communication, thank-you efforts, feedback collection, documentation, and evaluation.
Volunteer Recruitment & Management
- Lead the recruitment and onboarding process for Community Support Advocates volunteers.
- Develop and maintain a consistent volunteer recruitment pipeline through community outreach, events, partnerships, online opportunities, and other appropriate channels.
- Coordinate volunteer applications, screening, onboarding, orientation, training, and placement.
- Match volunteers with appropriate opportunities based on their interests, skills, availability, and organizational needs.
- Maintain accurate volunteer records, schedules, contact information, participation, and hours.
- Communicate regularly with volunteers to provide information, answer questions, address concerns, and identify opportunities for continued engagement.
- Help create a positive and meaningful volunteer experience that encourages volunteers to remain engaged with the organization.
- Coordinate volunteer recognition and appreciation efforts.
- Identify opportunities to expand and improve volunteer engagement based on feedback, participation, and organizational needs.
Essential Duties and Responsibilities
Employees are expected to engage at all times to live the agency Mission, Vision, and Values. Employees promote MVV among team and staff actions as an essential part of their work.
- Values each individual as unique with their own talents, beliefs, and ideas. Act without bias towards any individual and show support for their strengths.
- Intentionally plans and prepares for challenges and adapts to changes as they arise. Welcomes new ideas. Shows respect for others and uses active sharing and listening to find solutions.
- Works as a team by communicating clearly and listening effectively. Establishes shared goals and expectations and works collectively to meet them. Shares a responsibility with others to uphold tolerance and embrace differences.
- Communicates with clear intentions, acts with positive regard, remains accountable for your own actions, and is personally committed to helping others do the right thing in a reliable way.
All employees at Community Support Advocates are expected to uphold a minimum standard of behavior. These expectations are relevant to employees at all levels of operation.
- Attends intra-agency and department meetings and participates in on-going in-service education opportunities
- Completes required paperwork and written reports
- Identifies issues and alternative solutions, foresees the impact and implications of decisions, and anticipates problems
- Works effectively and collaboratively within a team, demonstrates flexibility and works cooperatively with others to achieve shared goals
- Works Regular and Reliable hours
- Completes required training as scheduled
- Promotes the growth and recovery of all individuals receiving services through CSA
- Utilizes teamwork and creativity to provide quality support services to individuals served
- Partners with individuals to meet personal, program and agency outcomes; monitors, and documents individual and agency outcomes
- Any other duties as assigned by management
The role of Volunteer and Event Coordinator is clearly defined by a set of responsibilities which provide members with the best possible services available.
Supervisory Responsibilities
The Volunteer and Event Coordinator is directly responsible to and supervised by the Development Director. and does not have any specific supervisory responsibilities.
Travel Requirements
Travel is required as needed to the service location. Visits can occur in the Individual/family home, community setting, or office. Service location is usually determined based on both Individual/family choice and program requirements.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This person must possess the ability to: work alone and with limited supervision, manage time effectively to meet deadlines, review multiple standards, interpret information and be detail oriented. This person must qualify with the company’s underwriter as an insurable driver and possess legal driving privileges in the State of Iowa. The individual must clear annual background checks including, but not limited to, criminal, abuse and Office of Inspector General.
Education and/or Experience
Must be at least 18 years of age with a High School Diploma or GED equivalent, required. A Bachelor’s Degree from an accredited college or university in a related field is preferred.
One year experience managing events and or events desired.
Personal Qualities
Ability to communicate effectively to customers and employees of the organization while demonstrating a high level of motivation. Demonstrate a high level of detail orientation and organization. Possess good problem-solving skills and be able to follow through with assignments. Ability to read and interpret documentation, analyze and interpret data, use routine computer programs, to develop routine reports, and to handle non-routine crisis situations.
Certificates, Licenses, Registrations
This person must be certified free of communicable diseases by a medical professional.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, talk, stand and walk. The employee is occasionally required to climb stairs. The employee may occasionally lift and/or move more than 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth vision, and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.
Join a Community that Cares.
Pay: $16.50 - $18.00 per hour
Benefits:
Work Location: In person
