Top 3 Information systems technician Jobs in West Des Moines Ia

IT Support Technician
Versova —Des Moines, IA
- Full-time
- Background check
- Computer science
- Computer Science
- Health savings account
- Paid holidays
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Help Desk Technician
Sterling Computers Corporation —Des Moines, IA
- Full-time
- Background check
- School experience
- Google Workspace
Quick Apply
14h
Standards Drafting Technician
MidAmerican Energy Company —Adel, IA
- Full-time
- Mid-level
- Office
- 3 years

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information systems technician jobs near west des moines ia

IT Support Technician

Versova -
Des Moines, IA

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Job Details

Full-time

Benefits

Health savings account
Paid holidays
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Customer communication
Internal employee customer service
Desktop (troubleshooting support)
Networking equipment (troubleshooting support)
Network infrastructure management

Full Job Description

Job Title: IT Support Technician II

Department: IT Department

Location: Des Moines, Iowa (No relocation offered for this position)

Reports To: IT Regional Manager

Job Type: Full Time onsite

Job Summary

The IT Support Technician II (ITST) is responsible for installing, maintaining, and troubleshooting computer hardware, software, and network systems while providing excellent customer service to end-users under minimal supervision. This role is crucial in ensuring the company's technology infrastructure runs smoothly, supporting overall business operations and productivity.

Essential Job Functions

Performs overall information systems planning, implementation, and administration in a variety of IT functional areas
Install, maintain, and repair computer-related equipment, including laptops, desktops, phones, tablets, printers, and network devices
Collaborates with end users to diagnose and resolve technical issues across different systems and technologies, including hardware, software, and networks
Manage and maintain technology inventory
Analyzes business needs and contributes to the selection of IT hardware and software to support internal business processes
Implement and monitor security measures
Set up, manage, and audit user accounts and permissions
Perform regular system updates and maintenance
Assist in technology disposal and data security
Collaborate with the IT team on projects and improvements
Other duties as assigned

Required Qualifications

Associate's degree in Information Technology, Computer Science, or related field (equivalent experience)
3+ years of relevant experience in IT technical support
Proficiency in computer hardware, software, and networking systems
Excellent problem-solving and analytical skills
Excellent communication and customer service abilities
Knowledge of IT security best practices

Preferred Qualifications

Bachelors Degree in Information Technology, Computer Science, or related field
Experience in agricultural or egg industry-specific software
Certifications such as CompTIA A+, Network+, or Microsoft Certified IT Professional (MCITP)
Familiarity with mobile device management and VoIP systems

Work Environment

This position is primarily office-based but involves occasional work in non-office environments such as production areas. The role may require physical adaptability, including crawling in confined spaces or working at heights. There is potential exposure to noise, necessitating the use of protective equipment like hairnets and safety glasses. While the job involves extended periods of sitting and computer use, it also includes occasional lifting of equipment and supplies. The position may demand flexibility with work hours, potentially involving irregular schedules or on-call duties for emergency support. Additionally, occasional travel to other locations may be required.

About Us:

Versova is one of the largest egg producers in the United States, bringing together family-owned farms in Iowa, Ohio, Washington, Oregon, Idaho, Utah, and Colorado. With over six decades of industry experience, our team of more than 2,000 employees is dedicated to exceptional flock care, environmental stewardship, and producing safe, high-quality eggs. More than just a workplace, Versova is a team built on shared values, working together to enrich our communities and uphold the highest ethical standards.

As a family of companies and a company of families, we are guided by a strong set of Core Values: Recognition, Initiative, Safety & Security, Service, Community, Respect, Integrity, Ownership, and Excellence. These values drive our commitment to responsible employment, sustainability, and industry innovation. When you join Versova, you become part of something bigger - working together to lead the future of egg production with integrity and excellence.

Benefits:

Regular performance reviews
Health insurance
Dental insurance
Vision insurance
HSA with company match
Paid time Off
Paid Holidays
401K with company match
Tuition Reimbursement
Employee Assistance Program

Posting Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

Disclosure

This job description is not exhaustive, as employees may perform additional related duties as needed. Employment is based on an 'at-will' basis. Employment is contingent upon the successful completion of a background check, as applicable to the role and in compliance with local, state, and federal laws.

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information systems technician jobs in west des moines ia

IT Support Technician

Help Desk Technician

Standards Drafting Technician

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