Top 977 Service assistant Jobs in West Des Moines Ia

Medical Assistant
Turnwell Mental Health Network —West Des Moines, IA
- $20 - $26 an hour
- Full-time
- CPR Certification
- Patient monitoring
- BLS Certification
- Disability insurance
- Health insurance
Quick Apply
Medical Assistant
Eximia Clinical Research —West Des Moines, IA
- $20 - $26 an hour
- Contract
- Vital signs
- Ability to walk for extended periods
- BLS Certification
Quick Apply
Executive & Personal Assistant (EAPA)
Iowa Diabetes —West Des Moines, IA
- Full-time
- Background check
- Google Workspace
- Clinic experience
Quick Apply
Actuarial Assistant
FBL Financial Group, Inc. —West Des Moines, IA
- Mid-level
- Analysis skills
- US work authorization
- Paid holidays
- Disability insurance
Sr Administrative Assistant
Principal Financial Group —Des Moines, IA
- $22.93 - $40.96 an hour
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid time off
11d
Food Service Assistant
Costco Wholesale Corporation —West Des Moines, IA
- Driving
- US work authorization
- Entry level
- AD&D insurance
- Employee stock purchase plan
Administrative Assistant
DOWLING CATHOLIC HIGH SCHOOL —West Des Moines, IA
- $23 - $26 an hour
- Weekends as needed
- Background check
- English
- Mid-level
- Health savings account
- Health insurance
Quick Apply
11d
Cashier Assistant (Front End)
Costco Wholesale Corporation —West Des Moines, IA
- Cash register
- Driving
- Flatbed truck
- AD&D insurance
- Employee stock purchase plan
Compassionate Care Assistant
Grace Estates Adult Day Center —West Des Moines, IA
- $18 - $20 an hour
- Part-time
- CPR Certification
- Caregiving
- English
- Paid training
- Health insurance
Quick Apply
Executive Assistant
Federal Home Loan Bank of Des Moines —Des Moines, IA
- $65,540 - $77,829 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Mid-level
- Paid holidays
- 401(k)
Administrative Assistant
Elite Fire & Automation —Des Moines, IA
- $20 - $23 an hour
- Full-time
- Microsoft Outlook
- Customer service
- Office
- Health insurance
- Dental insurance
Quick Apply
3d
Legal Assistant/Secretary
Elverson Vasey —Des Moines, IA
- $18 - $27 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- No experience needed
- Free parking
- Health insurance
Quick Apply
5d
Outreach Lab Assistant FT Days
MercyOne —Des Moines, IA
- Full-time
- Computer literacy
- Adults
- High school diploma or GED
Office Assistant
Helzberg Diamonds —West Des Moines, IA
- Weekends as needed
- Computer literacy
- Office
- High school diploma or GED
Health Unit Assistant
UnityPoint Health —Des Moines, IA
- Part-time
- Computer literacy
- Inpatient
- English
- Paid holidays
- Disability insurance
5d
Lab Assistant/Phlebotomist FT Days
MercyOne —Des Moines, IA
- Full-time
- Adults
- High school diploma or GED
- Medical terminology
Assistant Manager
Gap —West Des Moines, IA
- Weekends as needed
- Customer service
- Merchandising
- Mid-level
- Store discount
- Employee stock purchase plan
Lab Assistant/Phlebotomist Grimes PT Days
MercyOne —Grimes, IA
- Part-time
- Vital signs
- Inventory control
- OSHA
Process Assistant
Amazon.com Services LLC —Bondurant, IA
- $24.50 an hour
- Overtime
- High school diploma or GED
- Analysis skills
- Leadership
- Employee assistance program
- 401(k) matching
3d
Assistant Robotics
West Des Moines Community Schools —West Des Moines, IA
- $1,801 a month
- Email
- Entry level
5d

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service assistant jobs near west des moines ia

Medical Assistant

Turnwell Mental Health Network
West Des Moines, IA

Quick Apply

Job Details

Full-time
$20 - $26 an hour

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

CPR Certification
Electronic health records (EHR) management
BLS Certification
Medical scheduling
High school diploma or GED
Health record tracking
Managing patient records
Certified Medical Assistant

Full Job Description

Position Summary

The Medical Assistant (MA) serves as a vital extension of the clinical provider team at Turnwell Mental Health Network. Working within a fast-paced outpatient psychiatric setting, the MA supports the delivery of high-quality patient care across a range of services including general psychiatric care, therapy, Transcranial Magnetic Stimulation (TMS), Spravato® (esketamine), IV Ketamine, and Intensive Outpatient Programs (IOP). The MA is responsible for direct patient support, clinical task execution, and cross-functional collaboration to ensure a seamless and compassionate patient experience.

Core Responsibilities

Clinical Support

Take and document patient vitals accurately prior to provider visits or treatments.
Escort patients to treatment rooms and ensure comfort and safety throughout their visit.
Conduct TMS treatments as prescribed and supervised by the clinical provider, following established protocols.
Administer Spravato® (esketamine) treatment sessions per provider orders, including required monitoring periods and documentation.
Support IV Ketamine treatment sessions as directed by the supervising provider.
Process medication refill requests promptly and route them to the appropriate provider for authorization.
Serve as the primary liaison between patients and providers, relaying clinical questions, updates, and instructions clearly and professionally.
Respond to patient calls in a timely manner, triaging concerns and escalating urgent matters to the provider.
Maintain accurate and thorough documentation in the Electronic Health Record (EHR) system.
Adhere to all HIPAA regulations and organizational privacy and confidentiality policies.

Front Desk Support (Cross-Training)

The MA will be cross-trained to support front desk operations during periods of limited staffing:

Answer incoming phone calls professionally and route them to the appropriate team member or department.
Schedule, reschedule, and confirm patient appointments using the scheduling system.
Greet and check in patients upon arrival; verify demographic and insurance information as needed.
Collect and process co-pays and patient payments.
Manage incoming faxes, voicemails, and patient portal messages, routing appropriately.
Provide general administrative support to ensure smooth front desk operations.

Qualifications

Required

High school diploma or equivalent required; completion of an accredited Medical Assistant program strongly preferred.
Current Medical Assistant certification (CMA, RMA, or equivalent) preferred, or ability to obtain within an agreed-upon timeframe.
CPR/BLS certification required or ability to obtain prior to start date.
Experience with Electronic Health Record (EHR) systems; experience with psychiatric EHR platforms is a plus.
Strong interpersonal and communication skills with the ability to work compassionately with individuals experiencing mental health challenges.
Ability to multitask effectively in a clinical environment while maintaining accuracy and professionalism.

Preferred

Prior experience in a behavioral health, psychiatric, or specialty medical practice.
Familiarity with TMS or Spravato® treatment protocols.
Experience in a front desk or patient access role within a healthcare setting.

Pay: $20.00 - $26.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Disability insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

service assistant jobs in west des moines ia

Medical Assistant

Medical Assistant

Executive & Personal Assistant (EAPA)

Actuarial Assistant

Sr Administrative Assistant

Food Service Assistant

Administrative Assistant

Cashier Assistant (Front End)

Compassionate Care Assistant

Executive Assistant

Administrative Assistant

Legal Assistant/Secretary

Outreach Lab Assistant FT Days

Office Assistant

Health Unit Assistant

Lab Assistant/Phlebotomist FT Days

Assistant Manager

Lab Assistant/Phlebotomist Grimes PT Days

Process Assistant

Assistant Robotics

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