Top 1 Junior technical support Jobs in West Hills Ca

Junior IT Support Technician (Hybrid)
We Solve Problems —Beverly Hills, CA
- $70,000 a year
- Full-time
- Hybrid work
- Windows
- Reliable transportation
- Communication skills
- Paid training
- Health insurance
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Junior IT Support Technician (Hybrid)
We Solve Problems —Beverly Hills, CA
Growth: Paid training, certification exams, and career paths to senior or specialized roles. Ability to explain tech clearly to non-technical people.
$70,000 a year
Quick Apply

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Junior IT Support Technician (Hybrid)

We Solve Problems
Beverly Hills, CA

Quick Apply

Job Details

Full-time
$70,000 a year

Benefits

Paid training
Health insurance
401(k) 4% Match
401(k) matching

Qualifications

Desktop computer repair
Network troubleshooting
Email customer support
Technical support via phone
Phone communication
Direct client contact
Windows
Desktop (troubleshooting support)
CompTIA Network+
macOS
Technical support via email
Desktop administration
Escalation handling
Communication skills
CompTIA A+
Entry level
Ticketing system technical support
Client interaction via phone calls

Full Job Description

(Hybrid – 60% Remote, Based in Los Angeles)

Make an impact. Grow your career. Have fun doing it.

At WSP, our mission is simple: make our clients exceptionally happy and empower them to succeed. As a Junior Helpdesk Technician, you'll play a key role as the first point of contact for our clients, keeping their technology running smoothly.

This isn't a siloed helpdesk role. You'll get hands-on experience across a wide range of IT systems, mentorship from senior engineers, and support to earn industry certifications—all while working in a flexible, collaborative environment.

What You'll Do

Be the first point of contact for client support (phone, email, tickets).
Troubleshoot desktops, networking, Microsoft 365, and common business apps.
Deliver a great client experience by solving issues quickly—or escalating when needed.
Assist with projects (on-site and remote).
Keep tickets updated and documentation tidy.
Collaborate with a team that values learning, efficiency, and innovation.

What You Bring

Strong problem-solving and communication skills.
Ability to explain tech clearly to non-technical people.
Familiarity with Windows, macOS, Microsoft 365, and networking basics.
Eagerness to learn and grow in the fast-paced MSP world.
Reliable transportation.

Bonus points if you have: helpdesk/MSP experience, CompTIA A+/Network+, or knowledge of RMM/ticketing systems.

Why You'll Love Working Here

Flexibility: 60% remote work, limited commute.
Balance: No on-call, no overtime.
Growth: Paid training, certification exams, and career paths to senior or specialized roles.
Support: Company MacBook, friendly and collaborative team.
Benefits: Full Gold PPO Health Insurance + 401K with 4% safe harbor matching.

Ready to Start Your IT Career?

If you're the kind of person who loves solving problems, helping people, and learning new tech every day, you'll fit right in at WSP. Apply today and take the next step in your IT journey.

Quick Apply

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Junior IT Support Technician (Hybrid)

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