Top 3454 Care manager Jobs in West Islip Ny

Service Operations Manager
Nerds That Care —Hauppauge, NY
- $90,000 - $115,000 a year
- Full-time
- Supervising experience
- Bachelor's degree
- Mentoring
- Profit sharing
- Health savings account
Quick Apply
9d
Pet Care Operations Manager
Dog Days Pet Care —Sayville, NY
- $22 - $25 an hour
- Part-time
- Background check
- Management
- Mid-level
- Paid training
- Mileage reimbursement
Quick Apply
9d
Care Coordinator (Suffolk)
New Horizon Counseling Center —Copiague, NY
- From $50,000 a year
- Full-time
- Bilingual
- Experience working with individuals with disabilities
- Hospital
Quick Apply
Care Manager - Long Island (Bilingual in Bengali)
Advance Care Alliance New York —Hauppauge, NY
- $31.75 - $34.00 an hour
- Full-time
- Experience working with individuals with developmental disabilities
- Nursing
- RN License
- Mileage reimbursement
- Health insurance
Quick Apply
Fee for Service Children's Care Manager
Association For Mental Health And Wellness —Ronkonkoma, NY
- $30 - $42 an hour
- Part-time
- Bilingual
- Microsoft Word
- Background check
- 403(b)
- Paid sick time
Quick Apply
13d
Shelter Supervisor
Halo Network, Inc. —Farmingdale, NY
- $31 - $33 an hour
- Overtime
- Inventory management
- Computer literacy
- Writing skills
- 403(b) matching
- Health insurance
2d
Day Hab Program Coordinator
Halo Network, Inc. —Amityville, NY
- $32 - $35 an hour
- Full-time
- Management
- HIPAA
- Mid-level
- Health savings account
- Health insurance
2d
Assistant Manager, Patient Care
Northwell Health —Bay Shore, NY
- $94,000 - $150,000 a year
- 8 hour shift
- Nursing
- RN License
- Hospital
Assistant Manager, Patient Care
Northwell Health —Bay Shore, NY
- $94,000 - $150,000 a year
- 8 hour shift
- Nursing
- RN License
- Hospital
2d
Pharmaceutical Territory Manager
Perfero Pharma, Inc. —Long Island, NY
- $85,000 - $125,000 a year
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Travel reimbursement
- Paid holidays
Quick Apply
2d
Manager, Patient Care
Northwell Health —Bay Shore, NY
- $100,000 - $160,000 a year
- Full-time
- Nursing
- RN License
- Hospital
2d
Manager Care Coordination-PD
Catholic Health —West Islip, NY
- $65.20 - $78.24 an hour
- Nursing
- RN License
- Bachelor of Science
- Health insurance
- Flexible spending account
Manager Care Coordination
Catholic Health —West Islip, NY
- $63.00 - $75.60 an hour
- Nursing
- RN License
- Bachelor of Science
- Health insurance
- Flexible spending account
Hospital Assess Liaison
Catholic Health —West Islip, NY
- $52.25 - $73.15 an hour
- Skilled nursing facility
- RN License
- Hospital
- Health insurance
- Tuition reimbursement
Care Manager
Sunrise Senior Living —West Babylon, NY
- $17.20 - $21.55 an hour
- Part-time
- 18 years or older
- High school diploma or GED
- In-person
- Paid training
- Paid holidays
6d
Hospitality Manager
Catholic Health —Melville, NY
- $72,000 - $115,000 a year
- Hospital
- Computer literacy
- Writing skills
- Health insurance
- Tuition reimbursement
Office Manager
Catholic Health —Commack, NY
- $56,745 - $115,500 a year
- HIPAA
- Mid-level
- 3 years
- Health insurance
- Tuition reimbursement
13d
Secretary I - Intake/Scheduler - Multispecialty - Babylon
NYU Langone Health —North Babylon, NY
- $56,876.40 a year
- Online Application
- Hospital
- Word processing
- Writing skills
- Wellness program
Insurance Follow-up Representative
Catholic Health —Melville, NY
- $24 - $31 an hour
- Remote
- Mid-level
- 3 years
- High school diploma or GED
- Health insurance
- Tuition reimbursement
Access Service Rep
Northwell Health —Bay Shore, NY
- $27.38 - $29.38 an hour
- Full-time
- Hospital
- High school diploma or GED
- Typing
14d

I want to receive the latest job alert for care manager in west islip ny

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

care manager jobs near west islip ny

Service Operations Manager

Nerds That Care -
Hauppauge, NY

Quick Apply

Job Details

Full-time
$90,000 - $115,000 a year
9 days ago

Benefits

Profit sharing
Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Opportunities for advancement
Life insurance
Referral program
Retirement plan

Qualifications

ConnectWise
Customer communication
Team leadership
Endpoint Detection and Response (EDR)
Supervising experience
Bachelor's degree
Leadership

Full Job Description

About Nerds that Care
Nerds That Care has been the trusted IT partner for Long Island businesses since 2005. We’re not a body shop — we’re a close-knit team of about 30 professionals who genuinely care about the quality of our work and the relationships we build with our clients.

Job Summary
Nerds That Care is seeking an experienced and driven Service Operations Manager to lead our Service Operations Team and ensure the consistent delivery of high-quality support services across our client base. This role is responsible for overseeing day-to-day service operations, team performance, client experience, operational efficiency, and continuous improvement initiatives within a fast-paced Managed Service Provider (MSP) environment.

The ideal candidate is an operational leader who thrives in a service-driven environment, understands MSP workflows and service delivery, and can effectively lead a technical support team while maintaining a strong focus on client satisfaction and operational excellence.

Key Responsibilities:

Lead and manage the daily operations of the Service Operations Team
Oversee ticket workflows, escalations, and workload distribution to ensure timely issue resolution
Ensure team adherence to SLAs, operational standards, and service delivery expectations
Monitor ticket quality, documentation accuracy, and overall service performance
Manage team scheduling and resource allocation to maintain appropriate support coverage
Review client concerns and coordinate timely resolutions with internal departments
Coach, mentor, and develop Service Operations Team members
Conduct performance reviews, provide ongoing feedback, and support employee development
Monitor team KPIs, productivity, and service metrics
Foster accountability, collaboration, and continuous improvement across the team
Identify opportunities to improve workflows, processes, and operational efficiency
Assist in implementing and managing MSP operational tools and platforms
Support and oversee RMM, EDR, MDR, monitoring, and operational technology initiatives
Participate in Root Cause Analysis (RCA), incident reviews, and postmortem discussions
Recommend new tools, automation opportunities, and operational improvements to leadership
Serve as a point of contact for service-related client escalations and operational concerns
Collaborate with leadership on operational planning and service strategy
Maintain strong communication with technical teams, vendors, leadership, and clients
Represent the Service Operations Team in internal and external meetings when needed

Qualifications

Bachelor’s degree in IT, Business Management, or related field preferred; equivalent experience may be substituted
5+ years in an MSP environment
2+ years of leadership or supervisory experience
Experience coaching and developing employees
Strong understanding of MSP service delivery, ticketing workflows, escalations, and client support operations
Experience with PSA/ticketing systems such as HaloPSA, ConnectWise, or similar platforms
Understanding of SLAs, KPIs, reporting, and quality assurance processes
Experience coordinating client onboarding and offboarding processes
Experience implementing and monitoring RMM, EDR, MDR, and other operational technology tools in an MSP environment
Strong leadership, organizational, and problem-solving skills
Excellent written and verbal communication skills
Ability to manage multiple priorities in a fast-paced environment
Customer-focused mindset with strong relationship management abilities

Preferred Qualifications

ITIL Foundation certification or equivalent service management training preferred
Prior MSP team management experience preferred
Familiarity with Microsoft 365 and MSP operational tools preferred

What We Offer

Opportunities for skill development and career advancement
Competitive compensation based on experience
Competitive Benefits Package including:
Health, Dental and Vision insurance
Life and Disability insurance
Paid time off, Sick time & Holidays
Retirement Savings Options (401k)
Annual Bonuses and Profit Sharing

Join us at Nerds That Care to lead innovative service operations that make a real difference! We’re committed to empowering our team members through growth opportunities, collaborative culture, and a shared passion for technology excellence.

Pay: $90,000.00 - $115,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Referral program
Retirement plan
Vision insurance

Experience:

MSP: 2 years (Required)
Leadership: 1 year (Required)
HaloPSA: 1 year (Preferred)
MSP management: 1 year (Required)

Work Location: In person

Quick Apply

Refine Your Search

care manager jobs in west islip ny

Service Operations Manager

Pet Care Operations Manager

Care Coordinator (Suffolk)

Care Manager - Long Island (Bilingual in Bengali)

Fee for Service Children's Care Manager

Shelter Supervisor

Day Hab Program Coordinator

Assistant Manager, Patient Care

Assistant Manager, Patient Care

Pharmaceutical Territory Manager

Manager, Patient Care

Manager Care Coordination-PD

Manager Care Coordination

Hospital Assess Liaison

Care Manager

Hospitality Manager

Office Manager

Secretary I - Intake/Scheduler - Multispecialty - Babylon

Insurance Follow-up Representative

Access Service Rep

I want to receive the latest job alert for care manager in west islip ny

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected