Top 5 Remote help desk Jobs in West Lafayette, In

Help Desk Technician Tier 1
Roeing IT Solutions —Lafayette, IN
- $35,000 - $50,000 a year
- 8 hour shift
- Background check
- Azure
- Sales
- Health savings account
- Health insurance
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Desktop Support Technician
Ovation Workplace Services Inc —Lafayette, IN
- $35,000 - $49,920 a year
- Weekends as needed
- Computer Science
- Mid-level
- Office
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IT Support Technician
GQT Movies —Lafayette, IN
- From $20 an hour
- 8 hour shift
- Computer Science
- No education required
- Mid-level
- Mileage reimbursement
- Employee discount
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Part-Time IT Help Desk Support Technician
Arcem Solutions LLC —Lafayette, IN
- $18 - $23 an hour
- Part-time
- Background check
- Ability to lift 50 pounds
- Analysis skills
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Help Desk Technician Tier 1
Roeing IT Solutions —Lafayette, IN
Associate degree in a related field and/or a minimum of two years relevant experience in the Information Technology field. Desktop support: 2 years (Required).
$35,000 - $50,000 a year
Quick Apply
IT Support Technician
GQT Movies —Lafayette, IN
Valid driver's license, reliable transportation, and a satisfactory driving record. Respond to help desk tickets, emails, and phone calls from theater and…
From $20 an hour
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Technical Service Analyst
MedBen —Newark, OH
Associate degree in computer science or related field, required. Four-year degree in Computer Science or related field, preferred.
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IT Help Desk Technician
Integrated Services for Behavioral Health —Columbus, OH
Under indirect supervision, this position will also provide responses to telephone calls, email requests, helpdesk tickets, and direct staff requests for…
$25.66 - $30.06 an hour
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remote help desk jobs near west lafayette, in

Help Desk Technician Tier 1

Roeing IT Solutions
Lafayette, IN

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Job Details

Full-time
$35,000 - $50,000 a year

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Parental leave
Vision insurance
401(k) matching
Employee discount
Professional development assistance
Flexible schedule
Life insurance

Qualifications

Desktop computer repair
Server troubleshooting
Hardware maintenance
Computer hardware
Desktop (troubleshooting support)
IT
Associate's degree
CompTIA Security+
Hardware diagnostics
CompTIA A+

Full Job Description

Thank you for your interest in joining the Roeing Team! Roeing is a well-established full-service technology, engineering, and business solutions company serving western, central, and northern Indiana for the past 37 years. We serve several markets, including healthcare, education, government, manufacturing, retail, legal, and many others. Our daily mission is to help solve problems and enhance processes for our clients through applied technology, so our clients have a solid operational foundation along with the flexibility to adapt to their rapidly changing business environments.

We are currently looking for a motivated Help Desk Technician to join our Technical Services Team. This work would involve the supporting and troubleshooting of Technology items on-site for clients. As a Help Desk Technician, you would be part of our Technical Services Team, where you would be expected to learn from and support our Systems Engineers. You would also be expected to intimately understand clients’ business needs as they relate to technology.

Primary Technical Responsibilities:

Provide technical expertise in the implementation, and support of customer Technology needs.
Ensure the confidentiality and integrity of our corporate and customer data.
Remote and on-premises support for client and technical staff of: Desktops, Laptops, Peripherals, Printers, Displays, Docks/Replicators, and others.
Help support cloud solutions – Azure, Microsoft 365
Provide Hardware troubleshooting and repair for corporate workstations
Preparing, imaging, and deploying workstations
Some Server, Domain, Firewall, and Application support and troubleshooting
Monitoring and triage of various client and system alerts.
Intensive, detailed, and accurate documentation and timekeeping.
Assist in evaluating client needs and determining the appropriate technological solution.
Training both technical and non-technical users on how to apply best practices.

Expected Technical Specialization :

Strong knowledge of and ability to troubleshoot Microsoft desktop platforms (XP through 11); Knowledge of MacOS is a plus.
Basic knowledge of server platforms (2012 through 2022), and Active Directory.
Strong Hardware repair and troubleshooting knowledge.
Ability to troubleshoot various line of business applications.
Knowledge of industry compliance standards (HIPAA, PCI, NIST, etc.)

Desired Personal Qualities:

Excellent interpersonal skills and comfort in a client-facing role.
Must be a Team Player
Self-motivation and independent study.
Ease of learning new technology.
Ability to work on several projects and service requests concurrently.
Presentable business-casual appearance.
Dependable work attendance.
Understanding of the sales process.
Willingness to learn and grow.

Preferred Certifications :

A+
Network+
Security+

Education:

Associate degree in a related field and/or a minimum of two years relevant experience in the Information Technology field.

Additional Information:

Normal hours are between the hours of 8 a.m. and 5 p.m.
Daily travel to client’s locations could be necessary within a 50-mile radius.
Position may require limited after-hours work based on client activities.

Job Type: Full-time

Benefits:

401(k)
Dental insurance
Employee discount
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Professional development assistance
Retirement plan
Vision insurance

Schedule:

8 hour shift
Monday to Friday

Education:

Associate (Preferred)

Experience:

Troubleshooting: 2 years (Required)
Desktop support: 2 years (Required)
Hardware support: 2 years (Required)
Active Directory: 1 year (Preferred)
Microsoft 365: 1 year (Preferred)

License/Certification:

CompTIA Network+ (Preferred)
CompTIA A+ (Preferred)
CompTIA Security+ (Preferred)

Willingness to travel:

25% (Required)

Work Location: Lafayette office

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Paid time off
Vision insurance

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

Pay: $35,000.00 - $50,000.00 per year

Work Location: In person

Quick Apply

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remote help desk jobs in west lafayette, in

Help Desk Technician Tier 1

Desktop Support Technician

IT Support Technician

Part-Time IT Help Desk Support Technician

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