Top 13 It help desk support Jobs in West Lebanon, Nh

Level 1 Technical Support Technician
All-Access Infotech, LLC —West Lebanon, NH
- $20 - $26 an hour
- Full-time
- Background check
- Google Workspace
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
6d
IT Support Specialist
Tecnica Group USA —West Lebanon, NH
- Full-time
- Hybrid work
- Computer Science
- Mid-level
- Microsoft Office
IT Support Engineer I
Mascoma Bank —White River Junction, VT
- Weekends as needed
- Computer literacy
- Office
- High school diploma or GED
9d
Client Services Operations Associate
Dartmouth College —Hanover, NH
- $19.31 - $26.00 an hour
- Temporary
- Background check
- Classroom
- High school diploma or GED
Desktop Support Technician - II
All-Access Infotech, LLC —West Lebanon, NH
- $27.37 - $32.96 an hour
- Full-time
- Background check
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
6d
Service Desk Engineer
Konica Minolta Business Solutions, U.S.A., Inc. —West Lebanon, NH
- Full-time
- Hybrid work
- Trade school
- Communication skills
- Commercial
Business Analyst
King Arthur Baking Company —White River Junction, VT
- $82,000 - $110,800 a year
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Travel
- Profit sharing
- Paid parental leave
Quick Apply
Manager of Digital Technology
Tecnica Group USA —West Lebanon, NH
- Full-time
- Hybrid work
- System design
- Office
- Ability to lift 50 pounds
13d

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Level 1 Technical Support Technician

All-Access Infotech, LLC
West Lebanon, NH

Quick Apply

Job Details

Full-time
$20 - $26 an hour
6 days ago

Benefits

Health insurance
Dental insurance
Paid time off

Qualifications

Customer communication
System administration
Computer Science
Windows
Problem-solving
Information Technology

Full Job Description

Level 1 Technical Support Technician (Entry-Level / Career Start)

All-Access Infotech | Service Desk | Full-Time, On-Site

Pay: $20.00 - $25.50 per hour, based on experience

This position is on-site at our office. It is not eligible for remote or hybrid work.

About the Role

All-Access Infotech is looking for a Level 1 Technical Support Technician to join our Service Desk team - and start a real career in IT. This role is built for people early in their IT journey, including recent graduates or current students with a degree or coursework in IT, computer science, or cybersecurity who haven't had the chance to build hands-on, real-world experience yet, as well as self-taught tech enthusiasts and career-changers. We're not looking for years of professional experience. We're looking for the right foundation and the right attitude: a strong work ethic, genuine curiosity about technology, and the drive to keep learning.

Whether your background is a degree program, personal projects, or both, you don't need on-the-job experience to apply. You need to be reliable, coachable, and hungry to grow. If you're studying IT or cybersecurity and looking for your first real-world opportunity, if you've built your own PC or tinkered with a home network, or if you just can't stop looking things up when something breaks - we want to talk to you. We'll help you turn what you already know into real-world skills, and support you in earning the certifications to back it up.

What You'll Do

- Answer inbound support tickets and calls, and resolve common issues like password resets, printer problems, software installs, and basic connectivity troubleshooting

- Set up new workstations and support onboarding and offboarding tasks

- Document your work clearly and escalate more complex issues to Level 2 with good notes

- Learn our tools, procedures, and ticketing system, and build toward handling more on your own over time

- Build hands-on skills in Windows, Microsoft 365, Google Workspace, and basic networking with guidance from senior technicians

- Provide friendly, patient support to end users, including people who aren't comfortable with technology

What You Need

- A degree, coursework, or self-study in IT, computer science, cybersecurity, or a related field - OR hands-on personal experience with technology. We care about your foundation and attitude, not which path you took to get here

- A strong work ethic and reliability - you show up, you follow through, and you take ownership of your work

- Comfortable with everyday technology and willing to learn systems you haven't used before

- Self-motivated - you look things up, ask good questions, and take initiative instead of waiting to be told

- Clear, professional, and patient communication with people of all technical comfort levels

- Able to work on-site full-time - this role is not remote or hybrid

- Willingness to pursue industry certifications (such as CompTIA A+ or Network+) as part of your growth here

Nice to Have (Not Required)

- Prior internship, help desk, or customer service experience

- Class projects, labs, or personal projects in networking, security, or systems administration

- Hands-on experience building, repairing, or troubleshooting computers or home networks

Certifications and Career Growth

We invest in your growth. All-Access Infotech covers training materials and your first exam attempt for role-relevant certifications. Technicians who perform well and build their skills have a clear path to advance to Level 2.

What We're Looking For

We hire for humble, hungry, and smart - and for this role, hungry matters most. If you're the type who takes something apart just to see how it works, and who finishes a shift wanting to learn one more thing, we want to hear from you.

About All-Access Infotech

All-Access Infotech provides managed IT services, cybersecurity, cloud services, and technology support for small and medium-sized businesses. We help clients operate more securely, efficiently, and confidently through proactive support and a strong client experience.

Benefits

- Health insurance

- Dental insurance

- Paid time off

Work Location: In person

Pay: $20.00 - $26.00 per hour

Benefits:

Dental insurance
Health insurance
Paid time off

Application Question(s):

This role pays $20.00–$26/hr based on experience. Does this align with your compensation expectations?
This position requires full-time, in-person work at our office location — it is not remote or hybrid. Are you able and willing to work on-site full-time?"

Location:

West Lebanon, NH 03784 (Preferred)

Ability to Commute:

West Lebanon, NH 03784 (Required)

Work Location: In person

Quick Apply

Refine Your Search

it help desk support jobs in west lebanon, nh

Level 1 Technical Support Technician

IT Support Specialist

IT Support Engineer I

Client Services Operations Associate

Desktop Support Technician - II

Service Desk Engineer

Business Analyst

Manager of Digital Technology

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