Top 28 Customer care coordinator Jobs in West Memphis, Ar

Treatment Coordinator
Bravere —West Memphis, AR
- Full-time
- Dental office
- Computer literacy
- HIPAA
- Paid holidays
- Health insurance
Quick Apply
Admission Coordinator
DAYSPRING HOSPICE LLC —Germantown, TN
- $24 - $26 an hour
- Full-time
- 18 years or older
- Mid-level
- Office
- Mileage reimbursement
- Health savings account
Quick Apply
Treatment Coordinator - Westrock Orthodontics
Rock Dental Arkansas PLLC —West Memphis, AR
- Full-time
- Dental office
- Sales
- Computer literacy
- Health savings account
- Paid holidays
Quick Apply
Customer Service Coordinator II
Baptist Memorial Health Care —Southaven, MS
- Mid-level
- Clinic
- 1 year
2d
Intake Coordinator | FT | Weekdays | Affiliated Services | Bartlett
Methodist Le Bonheur Healthcare —Memphis, TN
- Full-time
- Word processing
- Medical office experience
- Office
Quick Apply
14d
Customer Service Coordinator
Baptist Memorial Health Care —Memphis, TN
- Overtime
- English
- Windows
- Clinic
10d
Patient Service/Front Desk Coordinator
MyEyeDr. —Bartlett, TN
- Weekends as needed
- Computer literacy
- Administrative experience
- Computer skills
- Paid holidays
- Health insurance
Patient Service/Front Desk Coordinator Part Time
MyEyeDr. —Germantown, TN
- Part-time
- Administrative experience
- Computer skills
- Communication skills
Patient Care Coordinator I - 051
Keplr Vision —Memphis, TN
- Full-time
- Computer literacy
- 1 year
- Entry level
Quick Apply
Front Desk Coordinator - Southaven
The Joint Chiropractic —Southaven, MS
- $15 an hour
- Weekends as needed
- High school diploma or GED
- Clinic
- Ability to lift 50 pounds
Quick Apply
3d
Patient Care Coordinator
Elite Dental Care —Germantown, TN
- Full-time
- Dental office
- Mid-level
- Administrative experience
Front Desk Coordinator
SOUTHERN SPORTS MEDICINE PARTNERS LLC —Cordova, TN
- Full-time
- Mid-level
- High school diploma or GED
- Clinic
- Disability insurance
- Health insurance
Quick Apply
PATIENT SERVICE REPRESENTATIVE
Christ Community Health Services —Memphis, TN
- HIPAA
- High school diploma or GED
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
4d
Insurance Coordinator
Fresenius Medical Care —Millington, TN
- Full-time
- Customer service
- Mid-level
- Clinic
5d
Customer Service Coordinator-Float Pool
Baptist Memorial Health Care —Memphis, TN
- Overtime
- English
- Windows
- Typing
Admissions Coordinator
Applingwood Post-Acute —Cordova, TN
- Full-time
- Skilled nursing facility
- Customer service
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
2h
Specialty Pharmacy Intake Coordinator
Restore RX —Brunswick, TN
- Hybrid work
- Customer service
- Writing skills
- Office
Quick Apply
Health Unit Coordinator
Baptist Memorial Health Care —Memphis, TN
- Customer service
- Computer literacy
- BLS Certification
Dental Practice Coordinator
Bellano Dental Health —Memphis, TN
- Full-time
- Dental office
- Mid-level
- In-person
- Health insurance
- 401(k)
Quick Apply
3d
Bilingual Patient Care Coordinator
FlexWorx Medical Management —Memphis, TN
- $18 - $21 an hour
- Full-time
- Spanish
- Administrative experience
- Neurology
- Paid holidays
- Health insurance
Quick Apply
3d

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Treatment Coordinator

Bravere
West Memphis, AR

Quick Apply

Job Details

Full-time

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Uniform allowance
Vision insurance
401(k) matching

Qualifications

Patient scheduling systems
HIPAA compliance
Dental receptionist
Dental insurance
HIPAA
High school diploma or GED
Medical explanation of benefits reviews
Computer skills
Clinical confidentiality policies

Full Job Description

The Treatment Coordinator serves as a key liaison between patients, providers, and the front office team, ensuring patients clearly understand their recommended treatment, insurance benefits, and financial responsibility. This role supports informed decision-making and treatment acceptance by guiding patients through their care plans with clarity, accuracy, and empathy.

The Treatment Coordinator works closely with clinical and administrative teams to coordinate scheduling, insurance verification, financial discussions, and follow-up care. Acting as a patient advocate, this role helps remove barriers to care by addressing questions, explaining options, and ensuring a seamless experience from diagnosis through completion of treatment. Strong communication, organizational, and financial skills are essential to successfully bridge clinical recommendations with patient affordability and confidence.

Who you are

Warm, professional, and patient-focused

Confident explaining treatment and insurance information

Organized and highly detail-oriented

Comfortable multitasking in a fast-paced environment

Calm under pressure and solution-oriented

Strong communicator, both in person and on the phone

Accurate with data, numbers, and documentation

Team-oriented and dependable

Proactive and willing to step in where needed

Key Responsibilities:

Patient Experience & Front Desk Support

Greet patients on arrival, ensure they feel welcomed, & check them in for appointments.

Answer incoming calls promptly and professionally; route calls and messages accurately.

Maintain a clean, organized, and patient-friendly reception area.

Assist patients with necessary forms, updates, and office policies.

Support the team by communicating patient needs or concerns promptly.

Communicate patient needs, concerns, or scheduling changes to the clinical and administrative team

Answer phone calls quickly and professionally.

Treatment Coordination & Financial Communication

Review and explain treatment plans, insurance benefits, and estimated patient responsibility

Ensure patients understand financial expectations prior to treatment

Accurately collect copays, deductibles, and out-of-pocket costs at time of service when applicable

Coordinate treatment scheduling to support provider productivity and patient needs

Follow up with patients on pending or unscheduled treatment

Insurance & Administrative Support

Verify dental insurance benefits prior to appointments

Accurately input insurance information, EOBs, and payments into the practice management system

Assist with insurance claim follow-up, documentation, and appeals as needed

Upload insurance cards, EOBs, and supporting documents to patient records

Support accurate patient account maintenance and insurance tracking

Scheduling, Recall & Workflow Support

Work with team to manage and own schedule appropriately

Schedule new and existing patients while optimizing provider schedules

Confirm appointments and manage reschedules or cancellations

Assist with recall and reactivation efforts for overdue patients

Monitor daily schedule flow and proactively flag gaps, delays, or opportunities

Minimum Qualifications:

High school diploma or equivalent

Previous experience in a dental or medical front office

Strong understanding of dental insurance verification and EOB interpretation

Excellent customer service and communication skills

Ability to multitask while maintaining accuracy and professionalism

Computer proficiency and comfort using practice management software

Ability to maintain patient confidentiality and comply with HIPAA

Preferred

Experience as a Treatment Coordinator in a dental office or similar front-office role

Knowledge of dental terminology and insurance workflows

Experience with Practice Management Software (Eaglesoft, Open Dental, Dentrix, etc)

Prior experience handling check-in, check-out, insurance, and financial discussions

Schedule

Full-Time

30 – 40 hours per week

Benefits

Medical, dental, vision + company contribution

PTO and paid holidays

401k + company match

Uniform allowance

Growth and leadership opportunities

Quick Apply

Refine Your Search

customer care coordinator jobs in west memphis, ar

Treatment Coordinator

Admission Coordinator

Treatment Coordinator - Westrock Orthodontics

Customer Service Coordinator II

Intake Coordinator | FT | Weekdays | Affiliated Services | Bartlett

Customer Service Coordinator

Patient Service/Front Desk Coordinator

Patient Service/Front Desk Coordinator Part Time

Patient Care Coordinator I - 051

Front Desk Coordinator - Southaven

Patient Care Coordinator

Front Desk Coordinator

PATIENT SERVICE REPRESENTATIVE

Insurance Coordinator

Customer Service Coordinator-Float Pool

Admissions Coordinator

Specialty Pharmacy Intake Coordinator

Health Unit Coordinator

Dental Practice Coordinator

Bilingual Patient Care Coordinator

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