Top 6 Desk agent/night auditor Jobs in West Memphis, Ar

Night Auditor
Hampton Inn Memphis Walnut —Memphis, TN
- Overnight shift
- Computer literacy
- Mid-level
- Hotel
- Employee discount
Night Auditor Desk Clerk
First Carolina Management Inc As Agent For —Memphis, TN
- $14 an hour
- Full-time
- Hotel
- Entry level
Quick Apply
Front Desk Agent/Night Auditor
Holiday Inn Express (HANUMAN LLP) —Germantown, TN
- $12.50 - $14.00 an hour
- Part-time
- Computer literacy
- Hotel
- Computer skills
- Opportunities for advancement
Quick Apply
Night Auditor
Magnolia Inn & Suites —Olive Branch, MS
- $12 - $13 an hour
- Part-time
- Mid-level
- In-person
- Paid time off
Quick Apply
10d

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Night Auditor Desk Clerk
First Carolina Management Inc As Agent For —Memphis, TN
The front desk clerk greets guests, assigns them to rooms and processes payments. The night auditor is responsible for balancing the revenue and expense…
$14 an hour
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Night Auditor
Hampton Inn & Suites Memphis - Beale Street —Memphis, TN
The Front Desk Night Clerk will serve as ambassador to the hotel handling all check-in and check-outs, answering incoming calls while upholding Guest Service…
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6d

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Front Desk Agent - Night Auditor (Part time)
Crowne Plaza Columbus North - Worthington —Columbus, OH
Audit, balance, post and report on the front desk to include but not limited to; room charges, zero balance folios, corrections, adjustments, taxes, disputed…
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Night Auditor
Homewood Suites Dublin —Dublin, OH
Perform guest services functions as required (i.e. check guests in/out, take reservations, we-up calls, etc.). Attend all hotel required meetings and trainings.

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desk agent/night auditor jobs near west memphis, ar

Night Auditor

Hampton Inn Memphis Walnut -
Memphis, TN

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Job Details

Benefits

Employee discount

Qualifications

Computer operation
Confidential information handling
Client rapport building
Computer skills

Full Job Description

Compensation Type: Hourly Highgate Hotels:

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.

With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.

With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

Location:

Hampton Inn Memphis Walnut

33 Humphreys Center Drive

Memphis, TN 38120

Overview:

The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.

Responsibilities:

Must be able to work with and understand financial information and data, and basic arithmetic functions.
Must be willing to cross train in other accounting or hotel-related areas.
Must be able to prioritize job functions in order to meet deadlines.
Perform guest services functions as required (i.e. check guests in/out, take reservations, we-up calls, etc.).
Audit and reconcile financial and statistical reports.
Prepare and distribute necessary daily reports as required (i.e., Daily Operating Report, Discount Programs, Tax Reports, etc.) according to hotel standards.
Prepare and distribute month-end reports.
Audit and reconcile all Front Desk and Food & Beverage Cashier’s work.
Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
Prioritize job functions in order to meet deadlines.
Ensure accuracy of all numbers reported including statistics.
Input and update financial information into corporate communications network.
Perform daily, weekly, monthly and annual data processing system functions as required.
Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures.
Ensure overall guest satisfaction.
Respond to governmental inquiries upon receipt.
Handle guest requests

Qualifications:

High School diploma or equivalent and/or one year of progressive experience in a hotel or related field required.
Guest Service Experience preferred.
Computer knowledge/skills required.
Flexible and long hours sometimes required.
Sedentary work – Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Late/Overnight shift
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to cross-train in other hotel related areas.
Must be able to maintain confidentiality of information.
Must be able to show initiative, including anticipating guest or operational needs.
Perform other duties as requested by management.

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desk agent/night auditor jobs in west memphis, ar

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