Top 1 Personal electronics repair technicians Jobs in West Memphis, Ar

Tech
Upper Edge Tech —West Memphis, AR
- $14 - $15 an hour
- Full-time
- Entry level

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Tech

Upper Edge Tech -
West Memphis, AR

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Job Details

Full-time
$14 - $15 an hour

Qualifications

Equipment service recordkeeping
Personal electronics repair
Defect analysis
Laptop (troubleshooting support)
Customer order taking
Hardware maintenance
Order fulfillment receiving
Computer hardware
Customer engagement
Quality control experience within electronics industry
Updating inventory records
Customer issue escalation
Stock receiving
Root cause analysis
Visual inspection for quality control
Entry level

Full Job Description

**THIS IS AN ENTRY LEVEL POSITION**

Please answer all questions best you can. Any answers left blank or "N/A" is entered will be automatically rejected!

Come join one of our amazing tech teams and be a part of a family oriented company environment! Our techs are the backbone of UET! The techs work hand in hand with every department at UET to ensure that our products meet our customer's standards, which is a weight they carry with grace! Apply now to be a part of one of these great teams!

Receive all laptop and parts orders accurately and in accordance with documented process, confirming that the product matches our ordering expectations
Test laptops according to all testing protocols and inspect for any additional issues or observations that may be significant to the customer
Troubleshoot and repair laptops according to refurb template or instructions provided by your team leader with the end product being a sellable unit
Fill out all refurb forms accurately to ensure sales and customers know the exact condition of the unit
Disassemble laptops with cautious efficiency, ensuring all parts are correctly disassembled and sorted
Add functioning parts accurately to inventory according to part numbers
Act as a customer advocate, keeping an eye out for any defects that may negatively impact the customer
Alert your team leader of any issues and help to find the root cause producing the issue
Bring suggestions for improving processes to your team leader
Lifting at least 30lbs

Monday through Thursday - 10 hour days

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