Top 292 Software Jobs in West Oak, Ga

Senior Microsoft Communications Support Engineer
EmpireOne Contact Center —Georgia
- $70,000 - $90,000 a year
- Full-time
- Remote
- English
- Mid-level
- Analysis skills
- Flexible schedule
Quick Apply
Senior Quantitative Analyst - AI Trainer
DataAnnotation —Georgia
- $50 - $100 an hour
- Part-time
- Remote
- Computer Science
- English
- Mid-level
- Flexible schedule
Quick Apply
Senior Data Scientist - AI Trainer
DataAnnotation —Georgia
- $50 - $100 an hour
- Part-time
- Remote
- Computer Science
- English
- 3 years
- Flexible schedule
Quick Apply
Sr. SIGINT System Engineer
Oxford Global Resources —Warner Robins, GA
- $130,000 - $140,000 a year
- Full-time
- Azure
- 6 years
- Computer Science
- Relocation assistance
- Health insurance
Quick Apply
Jr. Software Engineer
Silvervine —Warner Robins, GA
- Full-time
- SQL
- Entry level
- Under 1 year
1d
Application Systems Programmer (Technology Services)
GA Public Safety Training Center —Forsyth, GA
- From $49,129.83 a year
- Full-time
- Background check
- Computer Science
- Software troubleshooting
- Health insurance
- Dental insurance
Quick Apply
IT - Reporting System ETL Developer I
Georgia Farm Bureau —Macon, GA
- Hybrid work
- Writing skills
- Office
- SQL
Hybrid Helpdesk / Field Technician
DealerIT —Macon, GA
- $40,000 - $60,000 a year
- Full-time
- Hybrid work
- Mid-level
- Windows
- High school diploma or GED
Quick Apply
4d
IT Data Analyst
CLEAN CONTROL CORP —Warner Robins, GA
- $75,000 - $85,000 a year
- Full-time
- Mid-level
- SQL
- SharePoint
Quick Apply
IT Service Desk Analyst II
Macon-Bibb County —Macon, GA
- $55,000.19 a year
- Full-time
- Background check
- Computer Science
- Research
- Health insurance
- Dental insurance
IT SUPPORT SPECIALIST
Mercedes Benz, Volvo, Subaru of Macon —Macon, GA
- Pass drug screening
- Office
- Criminal background check
Quick Apply
Technology Adoption Specialist I
Community Health Services of Georgia —Macon, GA
- Full-time
- Microsoft Outlook
- Customer service
- Computer literacy
8d
IT - Security Compliance Analyst II
Georgia Farm Bureau —Macon, GA
- HIPAA
- Mid-level
- Analysis skills
9d
Software Engineer
DMAero, LLC —Warner Robins, GA
- $75,000 - $110,000 a year
- Full-time
- Software troubleshooting
- System design
- Laboratory experience
- Paid training
- Paid holidays
Quick Apply
14d
IT Specialist
Mercer University —Warner Robins, GA
- Full-time
- Computer Science
- Research
- High school diploma or GED
- Paid holidays
- Health insurance
Software Engineer
Mercer University —Warner Robins, GA
- Full-time
- Azure
- Computer Science
- Mid-level
- Paid holidays
- Health insurance
Student Assistant - IT Services
Middle Georgia State University —Macon, GA
- Part-time
- Background check
- Maintenance
- Windows
7d
Geek Squad Agent (Retail Store)
Best Buy —Warner Robins, GA
- $15 - $18 an hour
- Part-time
- Entry level
- Under 1 year
- Paid time off
- Employee discount
IT Support Professional
Invision Technologies —Macon, GA
- $35,000 - $60,000 a year
- Full-time
- Azure
- High school diploma or GED
- Continuous improvement
- Disability insurance
- Health insurance
Quick Apply
Systems Engineer
Booz Allen Hamilton —Warner Robins, GA
- $86,800 - $198,000 a year
- Full-time
- System design
- Mid-level
- Office
- Health insurance
- Flexible spending account

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software jobs near west oak, ga

Senior Microsoft Communications Support Engineer

EmpireOne Contact Center
Georgia

Quick Apply

Job Details

Full-time
$70,000 - $90,000 a year

Benefits

Flexible schedule

Qualifications

Telecommunications network troubleshooting
Telecommunications network device configuration
Network analyzers
IT user and group management
GPO
DNS security
Cloud security management
English
Microsoft Exchange
Incident Escalation
Firewall configuration
VoIP
VoIP implementation projects
Email configuration (technical support)
Cloud service support
IT support
Microsoft Teams
Voice over internet protocol (VoIP) configuration
IP networking
Network routing
Microsoft 365 support
TCP/IP
Escalation handling
Video conferencing systems operation
Packet capture analyzers
Microsoft 365 proficiency

Full Job Description

ABOUT THE ROLE

We are looking for a senior-level support engineer with deep expertise in Microsoft Teams, Office 365, and VoIP telephony. You will serve as the escalation point for complex communications and network issues, own problems through to resolution, and onboard and administer Teams-based call center platforms for our customers. This is a hands-on technical role — not a coordinator or manager position.

WHAT YOU WILL DO

Administer and support Microsoft Teams and Office 365 environments

Onboard, configure, and administer Microsoft Teams-based call center platforms on behalf of customers

Troubleshoot VoIP issues including SBC configuration, Direct Routing, and SIP trunk diagnostics

Serve as senior/escalation tier for call center communications issues

Diagnose and resolve network-layer issues: TCP/IP, DNS, routing, and connectivity

Identify and resolve firewall-related issues including rule analysis, port conflicts, SIP ALG, and VoIP traffic behavior

Handle occasional internal IT support tasks (~10% of role) including Office 365 user provisioning, licensing, group policies, SharePoint, Exchange Online, and general staff IT issues

Document issues, resolutions, and configurations clearly and thoroughly

Respond to critical outage calls outside business hours on the rare occasion when all-hands support is required

REQUIRED SKILLS & EXPERIENCE

Microsoft Stack

Microsoft Teams Administration — configuration, policies, calling plans, Direct Routing

Office 365 Administration — user management, licensing, security, compliance

VoIP & Telephony

SIP protocol knowledge — call flows, SIP traces, troubleshooting SIP signaling issues

SBC (Session Border Controller) configuration and troubleshooting

Direct Routing and SIP trunk setup and diagnostics

Call center platform troubleshooting at a senior/escalation level

Networking

TCP/IP and DNS — solid working knowledge, not just conceptual

Network troubleshooting: packet analysis, routing, connectivity

Firewall knowledge: rule review, port management, SIP ALG behavior, VoIP traffic flows

Communication

C2 English — written and spoken fluency required for client-facing and internal communication

Job Type: Full-time

Pay: $70,000.00 - $90,000.00 per year

Benefits:

Flexible schedule

Experience:

• Microsoft Teams Administration : 2 years (Required)
Office 365 Administration: 2 years (Required)
VoIP & Telephony: 2 years (Required)
Networking: 2 years (Required)

Work Location: Remote

Quick Apply

Refine Your Search

software jobs in west oak, ga

Senior Microsoft Communications Support Engineer

Senior Quantitative Analyst - AI Trainer

Senior Data Scientist - AI Trainer

Sr. SIGINT System Engineer

Jr. Software Engineer

Application Systems Programmer (Technology Services)

IT - Reporting System ETL Developer I

Hybrid Helpdesk / Field Technician

IT Data Analyst

IT Service Desk Analyst II

IT SUPPORT SPECIALIST

Technology Adoption Specialist I

IT - Security Compliance Analyst II

Software Engineer

IT Specialist

Software Engineer

Student Assistant - IT Services

Geek Squad Agent (Retail Store)

IT Support Professional

Systems Engineer

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