Top 3 Qa associate Jobs in West Palm Beach, Fl

Quality Assurance Associate – Palm Springs, FL office on-site
Warrior Service Company LLC —West Palm Beach, FL
- $18 - $22 an hour
- 8 hour shift
- Background check
- Computer literacy
- Medical office experience
- Health insurance
- Dental insurance
Quick Apply
QA Associate
Pharmaceuticals company —Riviera Beach, FL
- $14 - $18 an hour
- Part-time
- High school diploma or GED
- Supervising experience
- Math
Quick Apply
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Quality Assurance Associate – Palm Springs, FL office on-site

Warrior Service Company LLC -
West Palm Beach, FL

Quick Apply

Job Details

Full-time
$18 - $22 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Vision insurance
401(k) matching
Life insurance

Qualifications

Confidential information handling
Quality control experience within healthcare industry
Computer literacy
Spreadsheets
High school diploma or GED
Productivity software
Quality assurance experience within healthcare

Full Job Description

*** Are you seeking career longevity where you can help local are Veterans?

*** Are you seeking a career with better stability and competitive pay?

*** Are you seeking to work in a fast pace, fun office environment?

If you answered yes to any of these, read below and apply

Quality Assurance Associate

Monday to Friday 8a-5p

We are Warrior Services Company LLC where we provide Durable Medical Equipment, Mobility, and Access services to the federal government and commercial customers in different parts of the country, providing Home Medical Equipment (HME) and Services consisting of all types of DME, Home Oxygen Services, Sales and Repairs of Complex Rehab Power Mobility Devices to the Department of VA and other Federal Agencies.

Job Summary

The Quality Assurance Associate will assist with quality improvement by dispatching technicians in different states regarding completed service appointments to conduct Customer Survey for Quality Assurance.

Supervisory Responsibilities:

None.

Duties/Responsibilities:

You will call patients (Veterans and other retail customers) and clients with completed service appointment of the assigned service territories of the previous day to conduct a Customer Survey for Quality Assurance.
You will provide patients and VA Officials with courteous customer service in person, over the phone, or via emailing in.
You will provide timely resolution of customer complaints, concerns, and inquiries and record them in the complaint log.
You should respond effectively to customers rejecting their orders, determining the reason, and offering possible alternatives.
You will prepare reports and correspondence as instructed by the supervisor.
Communicate with the Technicians/Drivers to resolve scheduling or home delivery concerns.
Prepares the QI computer system for daily reviews by uploading and downloading information.
Enters data and creates reports, graphs, tables, and forms concerning quality improvement, utilization review, and infection control.
Accurately records and relays telephone messages to departmental staff.
Maintains files and types of correspondence for quality improvement coordinator.
Generates weekly and monthly reports from the QI computer system.
If the assigned tasks were completed before the end of the day, or the employee has low number of tasks to do on any days, they do immediately inform the supervisor. The supervisor may decide on assigning additional tasks to the employee.
Collaborating with other departments.
Be prepared to perform other related duties as assigned by management.

Required Skills/Abilities:

Working knowledge of medical terminology. in an office setting (Preferred)
Prior experience in hospital/medical quality assurance, QA medical staff services office, or similar background
Computer proficiency (word processing, spreadsheet) with the ability to create forms, reports, graphs, and tables. (Required)
Ability to work independently at multiple tasks and allocate time efficiently.
Ability to practice discretion and confidentiality.
Ability to pass a Background Check

Education and Experience:

High school diploma or GED certificate.
Prior work experience in medical quality control, medical staff services office, or similar background within quality assurance along with dispatching.

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift to 15 pounds at times.

Job Type:

Full-time Perm

Education:

High school or equivalent

Experience:

Medical/Hospital Quality Control or Medical Quality Assurance: 1 year
Medical Terminology work experience: 1 year
Strong Computer proficiency…Word, Excel
SalesForce CRM preferred

Salary:

$18.00 to $22.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Parental leave
Vision insurance

Schedule:

8-hour shift
Monday to Friday 8a-5p
Overtime as needed

Work setting:

In-person
Corporate Office

Ability to commute/relocate:

Palm Springs, FL: Reliably commute or planning to relocate before starting work (Required)

Monday to Friday 8a-5p
40 hours per week

Quick Apply

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qa associate jobs in west palm beach, fl

Quality Assurance Associate – Palm Springs, FL office on-site

QA Associate

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