Top 54 Roofing Jobs in West Palm Beach, Fl

Roof Repair Scheduler / Customer Relations Specialist
Confidential —Palm Beach Gardens, FL
- $22.00 - $25.47 an hour
- Full-time
- Spanish
- Construction site
- Mid-level
- Paid time off
Quick Apply
2d
Roofing Sales Representative
C2C Roofing and Restoration —Delray Beach, FL
- $79,028.10 - $200,000.00 a year
- Full-time
- Spanish
- Customer service
- Military
- Paid training
- Professional development assistance
Quick Apply
Commercial Roofing Edge Estimator
Hi-Peak Staffing —West Palm Beach, FL
- $90,000 - $130,000 a year
- Overtime
- Spanish
- Construction site
- Data analysis skills
- Health savings account
- Disability insurance
Quick Apply
Sales Impact windows/ Roofing
USA WINDOWS & DOORS —Boca Raton, FL
- $150,000 - $350,000 a year
- Full-time
- Sales
- Mid-level
- Travel
- Opportunities for advancement
- Flexible schedule
Quick Apply
Commercial Roofing Sales (Uncapped Commission)
Roofing Talent America —West Palm Beach, FL
- $70,000 - $90,000 a year
- Email
- Mid-level
- Commercial
- Fuel card
- Health insurance
Quick Apply
Lead Roof Repair Technician
Elite Roofing LLC —Palm Beach, FL
- $60,000 - $75,000 a year
- Full-time
- No background check
- Mid-level
- Driver's License
- On-the-job training
- Opportunities for advancement
Quick Apply
Rooftop Solar Installer
Vinyasun —West Palm Beach, FL
- Weekends as needed
- Construction site
- Residential
- High school diploma or GED
- Paid training
- Paid holidays
Administrative Support - Roofing Permitting
Statewide Window and Doors —Lake Worth, FL
- Full-time
- Office
- Communication skills
- Entry level
Quick Apply
Roofing Admin Assistant – Training Provided
Statewide Window and Doors —Delray Beach, FL
- Full-time
- Office
- Communication skills
- Entry level
Quick Apply
Roofing Technician/Laborer
K & M Waterproofing And Caulking Ll —West Palm Beach, FL
- $18 - $25 an hour
- 8 hour shift
- Construction site
- Mid-level
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
Roofing Service Foreman
Campany Roof Maintenance Roofing Divisio —West Palm Beach, FL
- Full-time
- Construction site
- Customer service
- Mid-level
- Fuel card
- Health insurance
Quick Apply
Commercial Roofing Technician
Crowther Roofing and Sheet Metal of Florida —Jupiter, FL
- $18 - $30 an hour
- Full-time
- Heavy lifting
- Fair chance
- In-person
- Health insurance
- 401(k)
Quick Apply
3d
Roofing Estimator
Campany Roof Maintenance Roofing Divisio —West Palm Beach, FL
- $85,000 - $100,000 a year
- Full-time
- Mid-level
- Office
- 3 years
Quick Apply
Warehouse Supervisor
Wolverine Roofing, LLC —Lake Park, FL
- $22 - $24 an hour
- Full-time
- Background check
- Clean driving record
- Microsoft Outlook
- Health insurance
- Paid time off
Quick Apply
6d
Office Admin Trainee – Roofing Permit
Statewide Window and Doors —Boca Raton, FL
- Full-time
- Office
- Communication skills
- Entry level
Quick Apply
Siding crews
National roofing and siding —Lake Worth, FL
- Up to $73,997.48 a year
- Contract
- Construction site
- Mid-level
- In-person
Quick Apply
1d
Roofing Laborer
K&M Waterproofing and Caulking —Hobe Sound, FL
- $18 - $24 an hour
- Full-time
- Construction site
- Residential
- Ability to lift 50 pounds
- Paid time off
- On-the-job training
Quick Apply
10d
Permitting Coordinator Roofing (Training Provided)
Statewide Window and Doors —Delray Beach, FL
- Full-time
- Mid-level
- 3 years
Quick Apply
Gutter Installer
TruTeam —Riviera Beach, FL
- $13 - $30 an hour
- 18 years or older
- Construction site
- Ability to lift 50 pounds
- Wellness program
- Health savings account
9d
Driver - Roofing Materials Handler
Statewide Window and Doors —Boynton Beach, FL
- Full-time
- Clean driving record
- Construction site
- Outdoor work
- Fuel card
Quick Apply

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Roof Repair Scheduler / Customer Relations Specialist

Confidential
Palm Beach Gardens, FL

Quick Apply

Job Details

Full-time
$22.00 - $25.47 an hour
2 days ago

Benefits

Paid time off

Qualifications

Spanish
Interpersonal skills
Driver's License
Attention to detail
Roofing
Time management

Full Job Description

Position Summary

Repair Scheduler / Customer Relations Specialist is responsible for managing the roofing repair process from the initial customer inquiry through completion of the repair. This position serves as the primary point of contact for homeowners and customers, ensuring that repair requests are handled promptly, estimates are accurate, appointments are scheduled efficiently, and customers receive consistent communication throughout the process.

The ideal candidate is organized, professional, customer-focused, and comfortable working in a fast-paced roofing and construction environment. This position requires strong communication skills, attention to detail, follow-up skills, and the ability to coordinate between customers, sales/estimating, production crews, and office staff.

Essential Duties and Responsibilities Repair Estimating

Respond promptly to roofing repair inquiries from homeowners, property managers, and customers.
Review customer concerns, photographs, inspection reports, and available documentation to determine the scope of repair needed.
Schedule and/or coordinate roof inspections and repair evaluations.
Conduct site visits when required to evaluate roofing conditions and repair needs.
Prepare detailed repair estimates, proposals, and scopes of work.
Accurately document roof conditions, areas requiring repair, materials, labor, and recommended solutions.
Obtain pricing for materials and labor when necessary.
Ensure estimates are accurate, professional, and clearly explained to the customer.
Follow up on outstanding repair estimates and proposals.
Communicate repair recommendations and pricing to customers in a professional and easy-to-understand manner.
Identify potential additional work or conditions that may require further inspection or authorization.

Repair Scheduling & Coordination

Schedule approved roofing repairs with customers and production/repair crews.
Coordinate dates and times with homeowners, tenants, property managers, and other involved parties.
Confirm customer availability and job-site access prior to scheduling.
Coordinate materials, labor, equipment, and other requirements needed for repairs.
Maintain an accurate repair schedule and update it as conditions change.
Communicate schedule changes, weather delays, material delays, and other issues to customers promptly.
Coordinate with the production team to ensure repairs are completed according to the approved scope of work.
Monitor scheduled repairs through completion.
Reschedule incomplete or postponed work as necessary.
Ensure customers receive appropriate updates before, during, and after the repair.

Customer Relations

Serve as a primary point of contact for roofing repair customers.
Provide professional, courteous, and timely customer service.
Answer customer questions regarding estimates, scheduling, repairs, materials, and next steps.
Manage customer expectations regarding repair timelines and scope of work.
Follow up with customers after repairs to confirm satisfaction.
Address customer concerns and complaints promptly and professionally.
Escalate warranty, workmanship, billing, or technical issues to the appropriate manager when necessary.
Maintain positive relationships with homeowners, property managers, HOA representatives, and repeat customers.
Request customer reviews and referrals when appropriate.
Maintain professional communication through phone calls, email, text messages, and CRM communications.

CRM & Administrative Responsibilities

Maintain accurate customer and job information in the company's CRM system.
Enter estimates, proposals, notes, photos, appointments, customer communications, and job updates into the system.
Keep all repair documentation organized and up to date.
Document customer conversations, approvals, scheduling changes, and important job details.
Track estimates from initial inspection through approval, scheduling, completion, and closeout.
Follow up on pending approvals and outstanding customer decisions.
Assist with collecting required customer documentation, signatures, approvals, and payments when applicable.
Maintain accurate records of completed, pending, cancelled, and declined repair opportunities.

Customer Follow-Up Requirements

Repair Scheduler / Customer Relations Specialist is expected to maintain consistent follow-up, including:

Initial inquiry response
Inspection/appointment confirmation
Estimate delivery
Estimate follow-up
Approval confirmation
Repair scheduling
Pre-job confirmation
Job progress updates
Completion confirmation
Customer satisfaction follow-up
Review/referral request

Qualifications

Previous experience in roofing, construction, property management, home improvement, restoration, or a related industry preferred.
Previous experience in estimating, scheduling, customer service, or project coordination preferred.
Strong verbal and written communication skills.
Excellent organizational and time-management skills.
Ability to manage multiple repair projects and customer requests simultaneously.
Strong attention to detail.
Ability to communicate professionally with homeowners, property managers, HOA representatives, vendors, and field personnel.
Comfortable using computers, email, Microsoft Office, CRM systems, and mobile applications.
Experience with roofing CRM software such as AccuLynx is a plus.
Ability to read and understand roofing scopes of work, inspection reports, photographs, and basic construction terminology.
Valid driver's license and reliable transportation may be required for field inspections.

Preferred Roofing Knowledge

Basic knowledge of residential roofing systems, including shingle, tile, metal, and flat roofing.
Understanding of common roof repair issues such as leaks, damaged shingles/tiles, flashing, pipe penetrations, sealants, vents, gutters, and other roof components.
Ability to recognize when a repair may require additional inspection or a full roof replacement evaluation.
Familiarity with roofing materials, manufacturer requirements, and applicable building-code requirements is a plus.

Key Performance Indicators (KPIs)

Performance may be measured by:

Speed of response to new repair inquiries
Number of repair estimates completed
Estimate-to-approval conversion rate
Customer follow-up completion
Scheduling accuracy
Repair completion and closeout rate
Customer satisfaction
Customer reviews and referrals
Accuracy of estimates and job documentation
CRM accuracy and timely updates
Reduction of missed appointments and scheduling delays

Physical & Work Environment

Combination of office, telephone, computer, and field-related responsibilities.
May require travel to residential and commercial properties for inspections or customer meetings.
May occasionally require walking on job sites and navigating construction areas.
Must follow all company safety policies and job-site requirements.

Position Goal

The primary goal of this position is to turn roofing repair inquiries into properly estimated, approved, scheduled, and successfully completed repairs while providing an exceptional customer experience from the first call through job completion.

Pay: $22.00 - $25.47 per hour

Benefits:

Paid time off

Experience:

Roofing: 2 years (Preferred)

Language:

Spanish (Required)

Work Location: In person

Quick Apply

Refine Your Search

roofing jobs in west palm beach, fl

Roof Repair Scheduler / Customer Relations Specialist

Roofing Sales Representative

Commercial Roofing Edge Estimator

Sales Impact windows/ Roofing

Commercial Roofing Sales (Uncapped Commission)

Lead Roof Repair Technician

Rooftop Solar Installer

Administrative Support - Roofing Permitting

Roofing Admin Assistant – Training Provided

Roofing Technician/Laborer

Roofing Service Foreman

Commercial Roofing Technician

Roofing Estimator

Warehouse Supervisor

Office Admin Trainee – Roofing Permit

Siding crews

Roofing Laborer

Permitting Coordinator Roofing (Training Provided)

Gutter Installer

Driver - Roofing Materials Handler

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