Top 49 Technical project & program managers Jobs in West Palm Beach, Fl

IT Project Manager/Customer Success Manager
TGIPOWER LLC —Boca Raton, FL
- $85,000 - $95,000 a year
- Full-time
- Writing skills
- Mid-level
- Analysis skills
- Health insurance
- 401(k)
Quick Apply
13d
Project Administrator - Finance Systems & Project Management
Clerk of the Circuit Court & Comptroller, Palm Beach County —West Palm Beach, FL
- $61,979 - $79,960 a year
- Full-time
- Background check
- Microsoft Excel
- Computer Science
- Wellness program
- Paid holidays
Associate IT Project Manager - Finance
Celsius —Boca Raton, FL
- Email
- ERP systems
- Mid-level
- Office
- Paid holidays
- Disability insurance
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Technical Project Manager III
Purpose Brands —Boca Raton, FL
- $120,000 - $145,000 a year
- Full-time
- Hybrid work
- Computer science
- 7 years
- Computer Science
- Paid holidays
- Disability insurance
Project Manager
ZimVie Inc. —Palm Beach Gardens, FL
- Engineering
- Microsoft Office
- Master's degree
Junior Project Engineer
Parametric Solutions Inc —Jupiter, FL
- Full-time
- Engineering
- Office
- Organizational skills
- Disability insurance
- Health insurance
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IAM Project/Program Manager
Stellar IT Solutions LLC —Palm Beach, FL
- $50 - $52 an hour
- Contract
- 5 years
- Senior level
Quick Apply
Manager, GTM - Field Readiness
ServiceNow —West Palm Beach, FL
- Online Application
- Hybrid work
- Management
- Residential
- Analysis skills
Quick Apply
12d
Customer Success Manager
Percepto —Riviera Beach, FL
- Computer science
- Computer Science
- OSHA
Quick Apply
Pricing Operations Manager
ServiceNow —West Palm Beach, FL
- Online Application
- Mid-level
- Residential
- 8 years
Quick Apply
9d
Monitoring Project Manager - Acquisitions
ADT Security Services —Boca Raton, FL
- Fair chance
- Agile
- Senior level
Director, IT PMO
ASR Group —West Palm Beach, FL
- Computer Science
- Bachelor of Science
- Office
IT PMO Project Manager
ASR Group —West Palm Beach, FL
- Microsoft Word
- 5 years
- Bachelor of Science
Power Generation Division Technical Services Manager - Renewable Operations Integration
NextEra Energy, Inc. —Palm Beach Gardens, FL
- Full-time
- Engineering
- 8 years
- High school diploma or GED
Cybersecurity Project Manager (Vulnerability Management)
Five Rivers IT, Inc. —Juno Beach, FL
- $60 - $65 an hour
- Full-time
- Mid-level
- Organizational skills
- Communication skills
Quick Apply
Monitoring Project Manager - Acquisitions (Job ID 3020877)
ADT —Boca Raton, FL
- Fair chance
- Agile
- Senior level
Power Generation Technical Services Manager - Wind Reliability
NextEra Energy, Inc. —Palm Beach Gardens, FL
- Full-time
- 5 years
- Engineering
- Master's degree
IT Enterprise Release Management Lead
ASR Group —West Palm Beach, FL
- Analysis skills
- Bachelor's degree
- SharePoint
13d
SIS Implemenation Project Consultant
HCI College —West Palm Beach, FL
- Full-time
- Mid-level
- Communication skills
Quick Apply
Oracle PMO - Manager
PRICE WATERHOUSE COOPERS —Boca Raton, FL
- $99,000 - $232,000 a year
- Oracle
- Bachelor's degree
- Fair chance
- Paid holidays
- Health insurance

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IT Project Manager/Customer Success Manager

TGIPOWER LLC
Boca Raton, FL

Quick Apply

Job Details

Full-time
$85,000 - $95,000 a year
13 days ago

Benefits

Health insurance
401(k)
Paid time off
Vision insurance
Life insurance

Qualifications

Customer communication
Data-driven problem-solving

Full Job Description

Job Title: IT Project Manager/Relationship Manager

We are seeking a highly motivated and results-driven individual to serve as our IT Project Manager/Relationship Manager. This role will be responsible for managing projects from conception to completion, ensuring client satisfaction, and driving project success. The successful candidate will have a passion for building and maintaining strong client relationships, analytical skills, and a background delivering successful projects.

Key Responsibilities:

Project Management (30-40%):

Plan and execute projects, managing resources, timelines, and customer.
Develop and maintain project documentation, including schedules, plans, and reports.
Monitor project progress, identify and mitigate risks, and ensure projects are delivered on time and within scope.
Communicate project updates and status to stakeholders.
Customer Relationship Management (60-70%):

Establish and maintain positive client relationships, acting as the primary point of contact.
Provide excellent customer service, addressing inquiries and concerns promptly and effectively. Typical inquiries include (but not limited to) billing questions, escalations, user reports, general guidance.
Identify opportunities to improve customer experience and gather feedback to build and maintain strong relationships with key clients to ensure loyalty and satisfaction.
Build and deliver periodic reviews to customers to give them an overview of what has been going on with their account over a given time span.
This includes:

Data Extraction - Pulling data from multiple application platforms that apply to the customer.
Data Mining - Correcting data errors and analyzing the raw data to identify patterns to extract useful information for the customer.
Information Delivery – Compiling the data extracted and mined into a meaningful report and present the report to the customer in a manner that tells a story about the account over a period of time, and outlines recommendations for strategic growth.

Skills:

Project Management Skills: Planning, organizing, executing, monitoring, and controlling projects.
Customer Relationship Management Skills: Communication, active listening, empathy, problem-solving, negotiation, data mining.
Communication Skills: Written and verbal communication, including stakeholder communication.
Technical Skills: Proficiency in ticketing software (Connectwise or similar platforms), project management tools, data analysis, general knowledge of IT Infrastructure (servers, switches, Firewalls), Microsoft Suite, MSP Knowledge
General Skills: Process driven, detailed oriented, motivated, customer-centric
Prior experience working for a Managed Service Provider (MSP) is required.

Job Type: Full-time

Salary: $85K-$95K based on experience

Benefits: Dental insurance, Health insurance, Vision Insurance, Life Insurance, PTO, and 401(k)

Schedule: Monday to Friday

Work Location: In-Person (Boca Raton, FL OR Brooklyn, NY OR Melville, NY OR Cherry Hill, NJ, OR West Caldwell, NJ)

EEO Statement :
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

Quick Apply

Refine Your Search

technical project & program managers jobs in west palm beach, fl

IT Project Manager/Customer Success Manager

Project Administrator - Finance Systems & Project Management

Associate IT Project Manager - Finance

Technical Project Manager III

Project Manager

Junior Project Engineer

IAM Project/Program Manager

Manager, GTM - Field Readiness

Customer Success Manager

Pricing Operations Manager

Monitoring Project Manager - Acquisitions

Director, IT PMO

IT PMO Project Manager

Power Generation Division Technical Services Manager - Renewable Operations Integration

Cybersecurity Project Manager (Vulnerability Management)

Monitoring Project Manager - Acquisitions (Job ID 3020877)

Power Generation Technical Services Manager - Wind Reliability

IT Enterprise Release Management Lead

SIS Implemenation Project Consultant

Oracle PMO - Manager

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