Top 33 Desktop support technician Jobs in West Palm Beach Fl

Electrical Technical Support Specialist
Matthews International Corporation —Florida
- $18 - $25 an hour
- Overtime
- Microsoft Outlook
- Mid-level
- Office
- Health savings account
- Employee stock purchase plan
Helpdesk Tier 1
TGIPOWER LLC —Palm Beach Gardens, FL
- $50,000 - $60,000 a year
- Urgently hiring
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
IT Tech
Franklin Academy Charter Schools —Boynton Beach, FL
- $50,050 a year
- Full-time
- Background check
- Pass drug screening
- Research
- Health insurance
- Dental insurance
Level 1 IT Help Desk Technician
Neuro Behavioral Hospitals —West Palm Beach, FL
- Email
- Mid-level
- Windows
- Ability to lift 50 pounds
Quick Apply
IT Helpdesk Technician
Mercedes-Benz of Palm Beach —West Palm Beach, FL
- $45,000 - $55,000 a year
- Weekends as needed
- Clean driving record
- Mid-level
- Windows
- Paid training
- Health insurance
Quick Apply
IT Helpdesk Technician
New Country Motor Car Group —West Palm Beach, FL
- $50,000 - $60,000 a year
- Weekends as needed
- Clean driving record
- Mid-level
- Windows
- Paid training
- Health insurance
Quick Apply
IT Service Desk Technician Tier 2 - Hybrid Boca Raton Florida
Flagler Technologies LLC —Boca Raton, FL
- $65,000 - $75,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- 4 years
- Dental insurance
- Paid time off
Quick Apply
IT Services Technician
Max Planck Florida —Jupiter, FL
- Mid-level
- Bachelor's degree
- SharePoint
Desktop Support Technician
Ovation Workplace Services Inc —Palm Beach Gardens, FL
- $35,000 - $49,000 a year
- Weekends as needed
- Computer Science
- Office
- Master's degree
Quick Apply
Help Desk Technician I
JRM Construction Management, LLC —Boca Raton, FL
- Weekends as needed
- Driver's License
- Travel
- Communication skills
Helpdesk Tier 3
TGIPOWER LLC —Boca Raton, FL
- $80,000 - $90,000 a year
- Full-time
- 6 years
- Writing skills
- Office
- Health insurance
- Dental insurance
Quick Apply
IT Technician
Whatever Computers, Inc. —Boca Raton, FL
- $45,000 - $55,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer Science
- Paid time off
Quick Apply
Desktop Support Team Lead
Ascension Federal Services Inc. —Palm Beach, FL
- 5 years
- Windows
- Microsoft Office
Quick Apply
Contract IT Field Technician (1099)
Graffeo Technology Services —Boca Raton, FL
- From $35 an hour
- Contract
- Background check
- English
- Mid-level
Quick Apply
3h
Desktop Support Engineer (Independent Contractor)
Axiom Technologies —Boca Raton, FL
- Full-time
- Mid-level
- Windows
- 3 years
IT Service Desk Analyst
Twin-Star International Inc —Boca Raton, FL
- Computer science
- Computer Science
- 5 years
Quick Apply
System Administrator
TGIPOWER LLC —Palm Beach Gardens, FL
- $80,000 - $90,000 a year
- Urgently hiring
- 6 years
- Writing skills
- Windows
- Health insurance
- Dental insurance
Quick Apply
IT Field Technician / Remote MSP Technician
Geeks Uneek Inc —West Palm Beach, FL
- Full-time
- 5 years
- Driver's License
- Reliable transportation
Quick Apply
Voice, Data Network Support Specialist
Celtic Communications —Delray Beach, FL
- System design
- Mid-level
- Windows
Voice, Data Network Field Technician
Celtic Communications —Delray Beach, FL
- Customer service
- System design
- Mid-level

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Electrical Technical Support Specialist

Matthews International Corporation -
Florida

Apply Now

Job Details

$18 - $25 an hour

Benefits

Health savings account
Employee stock purchase plan
Paid holidays
Health insurance
Dental insurance
Tuition reimbursement
Vision insurance
401(k) matching
Benefits from day one

Qualifications

Microsoft Outlook
Equipment calibration
Equipment installation
Employee relationship building
Windows
Managing clients in a customer support role
Desktop applications
Customer support
Technical Proficiency

Full Job Description

Brand: Matthews Memorialization
Line of Business: Environmental

Location:
FL, US Apopka, FL, US, 32703

#job-location.job-location-inline { display: inline; }
Req ID: 13419
POSITION SUMMARY

In this role, you’ll support our advanced M-Pyre system, a cutting-edge platform that enables remote access and monitoring of equipment across the globe. As a Technical Support Specialist, you will partner with customers and clients to deliver reliable, real-time support—helping ensure critical operations run smoothly.

This is an excellent opportunity for individuals with technical aptitude, customer support experience, an electrical background, instrumentation experience, or a strong understanding of industrial control circuits, PLC systems, and electrical troubleshooting, combined with a passion for customer support."

The role will be assisting in the troubleshooting of equipment issues via phone / chat / email with an emphasis on hardware problems - issues consist of controls, electrical, and hardware to name a few. This is not a networking or IT Desktop position.

The position will work 3 days in office, 1 day from home (4/10's). Overtime is also avaialble.

The anticipated hourly rate for this role, depending on experience, is $18-$25/hr.

JOB RESPONSIBILITIES
Offers technical support to customers, sales, distributors, field service and operations via telephone, internet and/or field environment.

Solves complex problems regarding technical support of electrical and mechanical equipment

Sets up online customers using web interface.

Route incoming calls to appropriate department.

Documents all support provided in Team Viewer and Salesforce, and other websites.

Creates inventory lists for needed parts and/or equipment.

Estimates repair and/or product costs.

Participates in problem solving and root cause analysis with the customer.

Provides training for internal/external employees on technical support.

Additional duties as assigned.

#IND123

QUALIFICATIONS / REQUIREMENTS
Associate’s degree or equivalent from two-year college or technical school in Information Technology or related field preferred.
In Lieu of a degree, 4+ years of experience in a technical service technician type role with strong customer service
2+ years of previous technical support experience; or equivalent combination of education and experience.
High degree of proficiency with Windows OS, Android, and Apple devices, Microsoft Office Suite (especially Outlook), Internet-based applications and tools.
Experience in the cremation or deathcare industry is a plus.
Mechanical and electrical aptitude, including the ability to guide others in using tools for equipment setup, installation, or calibration.
Experience with CRM or remote support tools (e.g., Salesforce, TeamViewer).
Strong problem-solving and analytical skills.
Effective verbal and written communication skills.
Ability to prioritize, multitask, and work in a fast-paced environment.
Self-motivated with strong attention to detail, deadlines, reporting and follow-through.
Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as internal and external clients.
Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment.
Ability to work overtime as necessary
Occasional travel either locally, nationally, and/or internationally may be required
WHY JOIN MATTHEWS
Clear career advancement for continued growth and development!
Medical, Dental & Vision: Enjoy peace of mind with our comprehensive benefits package effective day 1, including an employer HSA (Health Savings Account) contribution.
Earned Time Off: Recharge and rejuvenate with earned time off to spend on your terms.
Paid Holidays: Celebrate special moments and create lasting memories with paid holidays.
Financial Perks: 401(k) program with company match as well as an Employee Stock Purchase Program.
Education Perks: We believe in your continued growth and offer educational assistance to support your professional development.
Dependent Scholarship Opportunities: We care about your family's future, which is why we provide opportunities for your dependents to pursue their educational dreams.
Work with industry-leading, innovative technology
Be part of a global organization with a meaningful mission
Gain specialized experience in a unique and growing field
Opportunity to develop technical and customer-facing skills
PHYSICAL ASPECTS / WORK ENVIRONMENT
Regularly required to stand; walk; sit; and talk, hear and see.
Occasionally lift and/or move up to 10 pounds.

Reasonable accommodation may be made to enable individuals to perform the essential functions.

The Matthews Environmental Solutions division of Matthews Memorialization is a worldwide leader in the design and manufacture of technologically advanced crematoria equipment, as well as cremation-related products and services. It is a total solutions provider for combustion products and services with a passion for the environment and success for our clients. We are a global leader in cremation equipment, waste incinerator systems, environmental solutions, service, parts, supplies, crematory management and memorial products. We have a passion for innovation and are committed to continually finding new solutions for a varied customer base.

Matthews Environmental Solutions and Matthews Memorialization are (MATW) Matthews International companies.

https://matthewsenvironmentalsolutions.com/us/

At Matthews International, what makes us different is what makes us great. We are proud to be an equal opportunity workplace. All employment is decided on the basis of qualifications, merit, and business need.

Matthews International affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability or any other characteristic protected by federal, state or local law. Equal Opportunity Employer Minorities/Women/Veterans/Disabled.

Matthews International endeavors to make our employment website and application process accessible to all users and applicants. In doing so, Matthews International provides reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process, please contact a member of our Human Resource Team.

#IND123

Apply Now

Refine Your Search

desktop support technician jobs in west palm beach fl

Electrical Technical Support Specialist

Helpdesk Tier 1

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Level 1 IT Help Desk Technician

IT Helpdesk Technician

IT Helpdesk Technician

IT Service Desk Technician Tier 2 - Hybrid Boca Raton Florida

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Help Desk Technician I

Helpdesk Tier 3

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Desktop Support Team Lead

Contract IT Field Technician (1099)

Desktop Support Engineer (Independent Contractor)

IT Service Desk Analyst

System Administrator

IT Field Technician / Remote MSP Technician

Voice, Data Network Support Specialist

Voice, Data Network Field Technician

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