Top 2 Director of front office Jobs in West Palm Beach Fl

Director of Front Office Operations
OneLife Health & Performance —Palm Beach Gardens, FL
- $25 - $35 an hour
- Full-time
- HIPAA
- Mid-level
- In-person
- Health insurance
- 401(k)
Quick Apply
Assistant Head of Private School
Florence Fuller Child Development Centers, Inc. —Boca Raton, FL
- $50,000 - $54,000 a year
- School experience
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
4d

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Director of Front Office Operations

OneLife Health & Performance
Palm Beach Gardens, FL

Quick Apply

Job Details

Full-time
$25 - $35 an hour

Benefits

Health insurance
401(k)
Paid time off

Qualifications

HIPAA
Medical scheduling
Hiring
Attention to detail
Empathy

Full Job Description

Director of Front Office Operations

Location: Palm Beach Gardens, FL

Overview

The Director of Front Office Operations is a key leadership role responsible for ensuring an exceptional patient experience from the moment of first contact through the entire in-office journey. This individual oversees the scheduling department, front desk, and reception team, implementing systems that optimize efficiency, professionalism, and consistency across all touchpoints.

At OneLife Health & Performance—Palm Beach’s premier longevity and regenerative aesthetics practice—the Director of Front Office Operations will uphold elite service standards while managing team performance, patient flow, and daily operations in a fast-paced, high-end medical environment.

Key Responsibilities

Oversee daily operations of the front desk, scheduling, and reception areas to ensure seamless patient experiences.
Lead, train, and manage front office and reception staff, fostering a culture of excellence, accountability, and hospitality.
Develop and implement scheduling systems and patient communication protocols to optimize provider utilization and minimize wait times.
Coordinate cross-departmental communication between clinical staff, patient care coordinators, and management to maintain operational flow.
Manage check-in and check-out processes, ensuring accuracy in payments, documentation, and scheduling of follow-up appointments.
Monitor key performance indicators (KPIs) related to scheduling efficiency, call volume, patient wait times, and service quality.
Assist in hiring, onboarding, and evaluating front office staff performance.
Maintain compliance with HIPAA, brand standards, and OneLife’s high-touch patient experience model.

Skills & Qualifications

2+ years of experience in medical or wellness front office management (concierge or aesthetics experience strongly preferred).
Proven leadership skills with the ability to motivate, train, and manage a team.
Strong understanding of scheduling software, EMR systems, and patient communication workflows.
Exceptional interpersonal, organizational, and problem-solving abilities.
High emotional intelligence with a polished, professional demeanor.
Ability to thrive in a fast-paced, high-volume, luxury healthcare environment.
Detail-oriented, proactive, and capable of managing multiple priorities simultaneously.

Job Type: Full-time

Pay: $25.00 - $35.00 per hour

Benefits:

401(k)
Health insurance
Paid time off

Ability to Commute:

Palm Beach Gardens, FL 33410 (Required)

Ability to Relocate:

Palm Beach Gardens, FL 33410: Relocate before starting work (Required)

Work Location: In person

Quick Apply

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director of front office jobs in west palm beach fl

Director of Front Office Operations

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