Top 86 It technician Jobs in West Palm Beach Fl

IT Help Desk Technician
WO Partners LLC —West Palm Beach, FL
- $24 - $28 an hour
- Full-time
- Spanish
- Computer science
- Customer service
- Mileage reimbursement
- Health insurance
Quick Apply
IT Helpdesk Technician
New Country Motor Car Group —West Palm Beach, FL
- $50,000 - $60,000 a year
- Weekends as needed
- Clean driving record
- Mid-level
- Windows
- Paid training
- Health insurance
Quick Apply
IT Helpdesk Technician
Mercedes-Benz of Palm Beach —West Palm Beach, FL
- $45,000 - $55,000 a year
- Weekends as needed
- Clean driving record
- Mid-level
- Windows
- Paid training
- Health insurance
Quick Apply
IT Technician
Buckeye Micro Inc —Jupiter, FL
- From $60,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Mid-level
- Paid time off
Quick Apply
TIER 2 HELPDESK TECHNICIAN
BERPL Technologies —West Palm Beach, FL
- $27.25 - $30.00 an hour
- Overtime
- 3 years
- AWS
- Senior level
- Paid holidays
- Health insurance
Quick Apply
2d
IT Services Technician
Max Planck Florida —Jupiter, FL
- Mid-level
- Bachelor's degree
- SharePoint
IT Tech
Franklin Academy Charter Schools —Boynton Beach, FL
- $50,050 a year
- Full-time
- Background check
- Pass drug screening
- Research
- Health insurance
- Dental insurance
IT Support Technician - Tier 1
AMPERA INC —Palm Beach Gardens, FL
- Full-time
- Background check
- Office
- Windows
Quick Apply
1d
Tier 1 Service Desk Technician
PalmTech IT Business Solutions —West Palm Beach, FL
- Overtime
- Computer literacy
- Windows
- Computer networking
- Paid holidays
- Health insurance
Quick Apply
8d
Level 1 IT Help Desk Technician
Neuro Behavioral Hospitals —West Palm Beach, FL
- Email
- Mid-level
- Windows
- Ability to lift 50 pounds
Quick Apply
Associate Information Technology
Family Church —West Palm Beach, FL
- Full-time
- Computer science
- Computer Science
- Mid-level
IT Support Technician II - Palm Beach Gardens, FL
Dedicated IT —Palm Beach Gardens, FL
- $55,000 - $65,000 a year
- Hybrid work
- HIPAA
- Mid-level
- Windows
- Paid holidays
- Paid time off
Quick Apply
Helpdesk Tier 1
TGIPOWER LLC —Palm Beach Gardens, FL
- $50,000 - $60,000 a year
- Urgently hiring
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
IT Technician
Whatever Computers, Inc. —Boca Raton, FL
- $45,000 - $55,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer Science
- Paid time off
Quick Apply
14d
Data and Tech Support Specialist
211 Palm Beach —Lantana, FL
- $23.00 - $25.50 an hour
- Weekends as needed
- Microsoft Outlook
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Desktop Support Technician
Ovation Workplace Services Inc —Palm Beach Gardens, FL
- $35,000 - $49,000 a year
- Weekends as needed
- Computer Science
- Office
- Master's degree
Quick Apply
Applications Support Specialist (EMR Help Desk)
Empath Health —West Palm Beach, FL
- Full-time
- Microsoft Outlook
- Home Health
- Geriatrics
- Health insurance
- Dental insurance
Phone, Tablet, and Computer Repair Technician
MTech Mobility —Jupiter, FL
- $15 - $20 an hour
- Full-time
- Software troubleshooting
- Inventory management
- Customer service
Quick Apply
Service Assurance Agent
BCN Telecom —Boca Raton, FL
- $50,000 - $55,000 a year
- Overtime
- Background check
- Windows
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
SATCOM Trainer - Part Time
Linchpin Solutions Inc —Florida
- $30 - $35 an hour
- Part-time
- Classroom
- 5 years
- Travel
- Paid holidays
- Disability insurance
Quick Apply
6d

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IT Help Desk Technician

WO Partners LLC -
West Palm Beach, FL

Quick Apply

Job Details

Permanent | Full-time
$24 - $28 an hour

Benefits

Mileage reimbursement
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Computer science
Staffing optimization (operations management method)
IT operations
Customer service
Microsoft Exchange
Windows
Printer (troubleshooting support)
Microsoft Office
High school diploma or GED
Driver's License
Internal employee customer service
Email configuration (technical support)
Computer hardware
Desktop (troubleshooting support)
IT support
Azure AD
Networking equipment (troubleshooting support)
Microsoft Teams
SharePoint
IT
IP networking
Microsoft 365 support
Desktop administration
IT help desk implementation
Ticketing system technical support

Full Job Description

Position: IT Help Desk Technician

Reports to: IT Manager / Director of IT

Location: West Palm Beach, FL (on-site) at 1700 Palm Beach Lakes Blvd, Ste 900, West Palm Beach, FL 33401

Status: Full-time, non-exempt

Pay Range: $24–$28/hr+++ and up based on experience PLUS full benefits

Position Summary

The IT Help Desk Technician is the first line of technical support for approximately 200+ internal users across multiple branch offices. This role resolves day-to-day hardware, software, network, and application issues that keep our staffing operations running — every minute a branch is down, dispatch stops and workers don't get sent to jobs. The role supports a multi-system environment including TempWorks, Microsoft Dynamics GP (Great Plains), Avionte, Carvin, Microsoft 365, and Windows desktop/laptop fleet.

IT Help Desk Technician needed for WO Partners, an established office platform business provider with branch locations throughout the Eastern United States serving the construction, light industrial, food processing industries and armed/unarmed security personnel.

We are a goal-oriented entrepreneurial company. WO Partners is driven by the most successful personnel in the industry. Our firm is looking for a seasoned IT Help Desk Tech to work under the Director of IT here at our Corp office in West Palm Beach, FL (in-house). We are looking for someone who can manage their tasks and stay organized around a weekly schedule. We value hard work, discipline, autonomy, and the ability to do the job right.

If you are looking for a fun environment to work hard and grow professionally, please apply this ad now! WO Partners is a unique workplace environment looking for talented technology personnel in a growth role that are up to the challenge! Our business is growing and we are thriving...come join us! Apply today!

Essential Duties

Serve as first point of contact for end users submitting tickets via phone, email, and ticketing system; triage, document, and resolve or escalate
Troubleshoot hardware (desktops, laptops, printers, scanners, mobile devices, VOIP phones) and software issues for branch and corporate users
Provision and deprovision user accounts in Active Directory, Microsoft 365, TempWorks, GP, Avionte, and other line-of-business applications
Support the TempWorks staffing platform front-end issues (login, printing, workflow errors) and route deeper issues to the application owner
Image, configure, and deploy new workstations and laptops for new branches and replacements
Maintain accurate asset inventory across all branches
Support multi-factor authentication, password resets, and basic security policy enforcement
Provide remote support to branch staff using remote desktop tools; travel to local offices as needed
Document recurring issues and contribute to the internal knowledge base
Assist with new branch IT setup as the company expands toward 32 offices by 2029
Coordinate with vendors (ISPs, copier vendors, phone vendors, MSPs) on service issues
Support after-hours escalations on a rotating basis as the team grows

Required Qualifications

2+ years of help desk, desktop support, or MSP experience
Strong working knowledge of Windows 10/11, Microsoft 365 admin (Exchange, Teams, OneDrive, SharePoint), and Active Directory
Experience with ticketing systems (ConnectWise, ServiceNow, Freshservice, or similar)
Familiarity with networking fundamentals: TCP/IP, DNS, DHCP, VPN, basic switch/router troubleshooting
Strong customer service orientation — patience and clear communication with non-technical users
Ability to lift up to 40 lbs (workstations, printers, network gear)
Valid driver's license; ability to travel to local branches occasionally
High school diploma or equivalent

Preferred Qualifications

CompTIA A+, Network+, or Microsoft 365 Fundamentals certification
Experience supporting a multi-location business (10+ offices)
Exposure to staffing software (TempWorks, Avionte, Bullhorn) or ERP/accounting systems (Dynamics GP, Sage, NetSuite)
Experience with Intune, MDM, or RMM platforms
MSP background a strong plus
Bilingual (English/Spanish) helpful given branch workforce demographics

Success Metrics (First 90 Days)

First-call resolution rate ≥ 60% on Tier 1 tickets
Average ticket response time ≤ 30 minutes during business hours
New-hire workstation deployment ≤ 4 business hours from request
Zero unresolved tickets older than 5 business days without documented reason
Working knowledge of TempWorks user-side workflows and GP basic navigation

Compensation & Benefits

$24–$28/hr based on experience and certifications
[Health/dental/vision/401k/PTO per standard package]
Mileage reimbursement for branch visits
Certification reimbursement after 6 months

Pay: $24.00 - $28.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

People with a criminal record are encouraged to apply

Application Question(s):

Can you lift 50lbs (workstations, printers, network gear)?

Education:

High school or equivalent (Required)

Experience:

Help Desk, Desktop Support or MSP: 2 years (Required)
Windows 10/11, Microsoft 365 admin and Active Directory: 2 years (Required)
Ticketing Systems: 2 years (Required)
Networking Fundamentals: 2 years (Required)
Customer service: 2 years (Required)

License/Certification:

Driver's License (Required)

Ability to Commute:

West Palm Beach, FL 33401 (Required)

Work Location: In person

Quick Apply

Refine Your Search

it technician jobs in west palm beach fl

IT Help Desk Technician

IT Helpdesk Technician

IT Helpdesk Technician

IT Technician

TIER 2 HELPDESK TECHNICIAN

IT Services Technician

IT Tech

IT Support Technician - Tier 1

Tier 1 Service Desk Technician

Level 1 IT Help Desk Technician

Associate Information Technology

IT Support Technician II - Palm Beach Gardens, FL

Helpdesk Tier 1

IT Technician

Data and Tech Support Specialist

Desktop Support Technician

Applications Support Specialist (EMR Help Desk)

Phone, Tablet, and Computer Repair Technician

Service Assurance Agent

SATCOM Trainer - Part Time

I want to receive the latest job alert for it technician in west palm beach fl

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