Top 697 Support specialist Jobs in West Palm Beach Fl

Payments Activation Specialist
ProfitSolv —West Palm Beach, FL
- Remote
- Mid-level
- High school diploma or GED
- Continuous improvement
- Health savings account
- Paid holidays
Quick Apply
4d
Patient Access Specialist I Florida
Hospital for Special Surgery —West Palm Beach, FL
- Full-time
- Microsoft Outlook
- Mid-level
- High school diploma or GED
EMR Help Desk Specialist (Hybrid)
Empath Health —West Palm Beach, FL
- Full-time
- Hybrid work
- Microsoft Outlook
- Home Health
- Geriatrics
- Health insurance
- Dental insurance
Licensed Professional Counselor
Headway —Florida
- Up to $121.74 an hour
- Remote
- Private practice
- Master's degree
- Senior level
Senior Security Specialist
Code360 Inc —United States
- Full-time
- Remote
- Azure
- Computer Science
- Bachelor's degree
- Health savings account
- Health insurance
Quick Apply
Network Development Specialist
PBACO Holding LLC —Palm Springs, FL
- Microsoft Excel
- Microsoft Outlook
- Marketing
- Health insurance
- Dental insurance
Quick Apply
2d
Administrative Support Specialist
Purity Wholesale Grocers —Boca Raton, FL
- $27 - $31 an hour
- Weekends as needed
- Microsoft Word
- Writing skills
- Office
- Health savings account
- Health insurance
Quick Apply
Bilingual Customer Service Specialist (Spanish)
Sherwin-Williams —Lake Worth, FL
- $17.02 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
10d
Clinical Support Specialist
Futures Recovery Healthcare —Tequesta, FL
- $28 an hour
- Background check
- HIPAA
- Mid-level
- Dental insurance
- Paid time off
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Inpatient Coding Specialist, HIM BRRH, $5000 Bonus,FT
Baptist Health South Florida —Boca Raton, FL
- $29.41 - $38.23 an hour
- Full-time
- Microsoft Word
- Mid-level
- High school diploma or GED
- Wellness program
- Continuing education credits
Licensed Mental Health Professional (Sunday - Thursday)
Wellpath —West Palm Beach, FL
- $27.88 - $40.00 an hour
- 8 hour shift
- LMFT
- Patient monitoring
- Licensed Clinical Social Worker
- Wellness program
- Health savings account
Client Service Specialist
Adelson Group —Boca Raton, FL
- $60,000 - $70,000 a year
- Full-time
- Research
- Mid-level
- Office
- Profit sharing
- Paid holidays
Quick Apply
Leasing Professional - University Park
Article Student Living —Boca Raton, FL
- $17 an hour
- Full-time
- Office
- Mentoring
- 1 year
- Paid parental leave
- Health savings account
Quick Apply
Preschool Behavior Support Specialist $1500 Sign On Bonus (39628)
Lutheran Services Florida —West Palm Beach, FL
- $24.50 an hour
- Full-time
- Background check
- Classroom
- Spanish
- Paid holidays
- Loan repayment program
Quick Apply
11d
Professional Body Piercer
CLEOPATRA INK —West Palm Beach, FL
- $2,000 a month
- Full-time
- CPR Certification
- Inventory management
- Customer service
- Relocation assistance
- Employee discount
Quick Apply
Architectural Production Specialist
Spina O'Rourke + Partners —West Palm Beach, FL
- $70,000 - $85,000 a year
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Health savings account
- Paid holidays
Quick Apply
Sales Account Professional
Mariner Finance —Greenacres, FL
- $18.00 - $19.16 an hour
- Full-time
- Office
- High school diploma or GED
- Presentation skills
- Paid holidays
- Health insurance
Quick Apply
Event Sales Specialist - Pompano Beach/West Palm/Boca Raton, FL
Window Nation —Boca Raton, FL
- $18 an hour
- Part-time
- Hospitality
- Maintenance
- High school diploma or GED
- Paid training
- Mileage reimbursement
Quick Apply
Bilingual Customer Service Specialist (Spanish)
Sherwin-Williams —West Palm Beach, FL
- $17.02 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
10d
Field Marketing Specialist
Pei Wei Asian Kitchen —Boca Raton, FL
- $45,000 - $55,000 a year
- 8 hour shift
- Hospitality
- Sales
- Marketing
- Health insurance
- Dental insurance
Quick Apply

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Payments Activation Specialist

ProfitSolv -
West Palm Beach, FL

Quick Apply

Job Details

4 days ago

Benefits

Health savings account
Paid holidays
Dental insurance
Flexible spending account
Paid time off
401(k) matching

Qualifications

Non-technical user support
Knowledge management
Managing customer accounts
Confidential information handling
Client onboarding
Email customer support
Technical support via phone
Phone communication
Process optimization
Account troubleshooting
Mid-level
Post-sales issue resolution
High school diploma or GED
Managing clients in a customer support role
Collaboration with product development teams
Payment Processing Systems
Continuous improvement
Task prioritization
Decision making
Customer service knowledge base
Customer support
Handling account queries
Online help documentation
Technical support via email
Customer information system software
Associate's degree
2 years
Communication skills
Technical Proficiency
Account opening

Full Job Description

ProfitSolv is a SaaS business services provider for the legal and accounting industry. We are looking for a Payments Activation Specialist to join our growing team!

As a Payments Activation Specialist, you will be responsible for guiding clients through the activation process of our Payment Processing Solution. You will assist them with onboarding, setting up, and utilizing their accounts. You will also be our clients’ primary point of contact for using our payment integration. You will provide technical assistance, answer queries, and resolve any issues they encounter, ensuring their continued satisfaction and successful usage of our integrated payment processing.

What we provide:

Opportunity to Invest in Your Future. We offer a 401K match.
Paid Time Off. Enjoy paid time off and paid holidays.
Great Coverage. Take advantage of health, dental, and vision HSA and FSA policies.
A Great Team. Collaborate with smart, curious, hardworking individuals.
Performance Compensation. Be rewarded for your hard work with performance-based merits.
Remote Work. Want to work from home? No problem!

As a Payments Activation Specialist, you will:

Serve as the first point of contact for client inquiries related to our Payment Processing Solution. Providing timely and accurate technical support via phone and email.
Serve as the primary contact for clients during the activation and onboarding of our Payment Processing Solution.
Guide clients through the setup process, including configuration and integration of the payment processing system.
Provide step-by-step assistance to clients to ensure they can successfully use our payment processing features.
Address client inquiries related to account setup, transaction processing, and system functionality.
Troubleshoot and resolve any technical issues or challenges clients may face during activation.
Address client questions regarding transaction processing, payment gateways, and related matters.
Deliver exceptional customer service by effectively communicating solutions and providing a positive support experience.
Collaborate with cross-functional teams to escalate and resolve complex technical issues promptly.
Identify recurring client issues and provide insights to the product and development teams for continuous improvement.
Proactively identify opportunities for process improvement and share insights with internal teams.
Contribute to maintaining a comprehensive knowledge base for clients' self-help needs.
Stay updated on our Payment Processing Solution's features, updates, and enhancements.

This position follows established policies and procedures to keep confidential information secure.

A great fit for this position has:

High school diploma or equivalent; associate or bachelor’s degree is a plus.
Minimum of 2-3 years of experience in customer support, technical support, or onboarding roles.
Excellent communication skills, both written and verbal, with a robust customer-centric approach.
Technical aptitude and the ability to explain complex concepts clearly and simply.
Familiarity with payment processing concepts and procedures is advantageous.
Proficiency in using customer support tools and CRM systems.
Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
Patient, empathetic, and proactive attitude when assisting clients.
Quick learner with the ability to adapt to new technologies and software.
Strong attention to detail and problem-solving skills.

Additional Desired Qualifications:

Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
Patient, empathetic, and proactive attitude when assisting clients.
Ability to understand and explain technical concepts to non-technical clients.
A collaborative mindset and is a team player.
Strong attention to detail and problem-solving skills.
Strong initiative and sound decision-making ability
Strong attention to detail and problem-solving skills.
Team player with a collaborative mindset.
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.

Our commitment to you:
At ProfitSolv, we are committed to being a diverse and inclusive workplace as an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. We embrace a diverse group of backgrounds and experiences to connect with clients, solve problems and innovate.

Quick Apply

Refine Your Search

support specialist jobs in west palm beach fl

Payments Activation Specialist

Patient Access Specialist I Florida

EMR Help Desk Specialist (Hybrid)

Licensed Professional Counselor

Senior Security Specialist

Network Development Specialist

Administrative Support Specialist

Bilingual Customer Service Specialist (Spanish)

Clinical Support Specialist

Inpatient Coding Specialist, HIM BRRH, $5000 Bonus,FT

Licensed Mental Health Professional (Sunday - Thursday)

Client Service Specialist

Leasing Professional - University Park

Preschool Behavior Support Specialist $1500 Sign On Bonus (39628)

Professional Body Piercer

Architectural Production Specialist

Sales Account Professional

Event Sales Specialist - Pompano Beach/West Palm/Boca Raton, FL

Bilingual Customer Service Specialist (Spanish)

Field Marketing Specialist

I want to receive the latest job alert for support specialist in west palm beach fl

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