Top 33 Customer service coordinator Jobs in West Sacramento, Ca

Registration and Customer Support Coordinator
Association of California School Administrators (ACSA) —Sacramento, CA
- $30 - $34 an hour
- Microsoft Excel
- Microsoft Outlook
- English
Quick Apply
9d
Customer Service Coordinator
Cisco Air Systems - Ingersoll Rand —Sacramento, CA
- $22 - $28 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
Account Coordinator - Rancho Cordova
Nadel International —Rancho Cordova, CA
- $28 - $35 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Writing skills
Quick Apply
Front Desk Coordinator - (Calvine Pointe) Sacramento, CA
The Joint Chiropractic —Sacramento, CA
- $17 - $26 an hour
- Part-time
- Sales
- High school diploma or GED
- Clinic
- Paid holidays
- Health insurance
Quick Apply
Medical Front Office Coordinator
California Foot & Ankle Centers —Davis, CA
- $21 - $28 a year
- Part-time
- Spanish
- Microsoft Excel
- Surgery
- Health insurance
- Dental insurance
Quick Apply
Med Spa Front Desk/Receptionist/Patient Care Coordinator
Dermaesthetics —Roseville, CA
- $18 an hour
- Part-time
- Cosmetology License
- Organizational skills
- Cleaning
- Employee discount
Quick Apply
13d
Customer Service Coordinator
Penske Truck Leasing and Logistics —West Sacramento, CA
- $26.01 - $33.17 an hour
- Monday to Friday
- ASE Certification
- Ability to walk for extended periods
- Pass drug screening
12d
Front Desk Coordinator - Gold River, CA
The Joint Chiropractic —Gold River, CA
- $17 - $26 an hour
- Part-time
- High school diploma or GED
- Clinic
- Presentation skills
- Paid holidays
- Health insurance
Quick Apply
Front Desk Coordinator/Receptionist
Little Marvels Pediatric Dentiistry —Folsom, CA
- $20 - $25 an hour
- Part-time
- Dental office
- Experience working with children
- Presentation skills
- Paid time off
- Flexible schedule
Quick Apply
Front Desk Treatment Coordinator/Receptionist
Martin Pediatric Dentistry —Roseville, CA
- $20 - $25 an hour
- Part-time
- Dental office
- Administrative experience
- Experience working with children
- Paid holidays
- Dental insurance
Quick Apply
Outgoing Authorization Coordinator & Front/Back Office Float Position
TRAVIS LOIDOLT DO INC —Roseville, CA
- $24 - $26 an hour
- Full-time
- Float pool
- Mid-level
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
AP Clerk/ Front Desk Coordinator
CREATIVE LIVING OPTIONS —Sacramento, CA
- $22 - $24 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- AD&D insurance
- Paid holidays
Client Coordinator
BRMS —Folsom, CA
- $23 - $24 an hour
- Full-time
- Microsoft Outlook
- Basic math
- English
Customer Care Parts Coordinator
Clayton Careers —Sacramento, CA
- From $23 an hour
- Full-time
- Computer literacy
- Office
- Ability to lift 50 pounds
- Paid parental leave
- Dental insurance
13d
First Legal Coordinator
First Legal Network LLC —Sacramento, CA
- $40,000 - $70,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Client Services Coordinator (Day Shift)
SAINT JOHNS PROGRAM FOR REAL CHANGE —Sacramento, CA
- $20 an hour
- Part-time
- Spanish
- CPR Certification
- Current TB test
- 403(b) matching
- Paid holidays
Quick Apply
Front Desk Coordinator - (Delta Shores) Sacramento, CA
The Joint Chiropractic —Sacramento, CA
- $17 - $18 an hour
- Full-time
- Sales
- High school diploma or GED
- Clinic
- Paid holidays
- Health insurance
Quick Apply
Dental Front Office Coordinator - Clifton E. Nakatani DDS MSD Inc.
Mosaic Dental Collective, LLC —Sacramento, CA
- $19.50 - $23.50 an hour
- Full-time
- Dental office
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Orthodontic Treatment Coordinator/Sales/Front office Receptionist
Holt Orthodontics —Rocklin, CA
- $25 - $35 an hour
- Email
- Dental office
- Sales
- In-person
- Health insurance
- Dental insurance
Quick Apply
12d
Dental Front office coordinator/ Patient care Coordinator ( dental experience required)
Rocklin Comprehensive Dentistry —Rocklin, CA
- $26 - $29 an hour
- Full-time
- Dental office
- In-person
- 1 year
Quick Apply

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Registration and Customer Support Coordinator

Association of California School Administrators (ACSA)
Sacramento, CA

Quick Apply

Job Details

$30 - $34 an hour
9 days ago

Qualifications

Confidential information handling
Microsoft Excel
Google Drive
Microsoft Outlook
English
Microsoft Dynamics 365
Asana
Collaborative technology platforms
Microsoft Teams
SharePoint
Digital project management boards
Event customer service
Grammar Experience
Technical Proficiency

Full Job Description

Description:

DEFINITION OF POSITION

The Registration and Customer Support Coordinator is responsible for maintaining the accuracy and integrity of conference registration data, supporting registration-related payment processing, and providing exceptional customer service to ACSA members, conference attendees, and stakeholders. This position serves as the department's primary resource for registration operations, customer account support, CRM data management, and coordination with the Finance Department to support the successful delivery of ACSA's professional learning events.

SUPERVISION RECEIVED AND EXERCISED

Works under general supervision and instruction of the Director of Events & Operations.

KEY RESPONSIBILITIES:

Registration Operations & Data Management:

Maintain accurate registration records within Cvent, and other association databases.
Perform high-volume data entry while ensuring accuracy, completeness, and consistency.
Process attendee registrations, cancellations, modifications, and special requests in a timely manner to ensure accuracy and consistency of data.
Review registrations for data discrepancies and resolve errors before financial processing.
Coordinate with the financial services department to collect registration fees.
Generate recurring registration reports and provide attendance data to internal stakeholders.
Monitor registration trends and identify discrepancies requiring correction.
Support database cleanup and ongoing data quality initiatives.
Compose and distribute event-related updates, reminders, and logistics information to attendees.

Financial Coordination and Registration Support:

Process registration payments received by credit card, purchase order, or other approved payment methods.

Apply payments accurately within the CRM and financial systems.
Research and resolve payment discrepancies.
Process registration refunds according to ACSA policies and procedures.
Review conference registration transactions against financial reports and coordinate discrepancies with the Finance Department.

Coordinate with the Finance Department regarding payment status, outstanding balances, refunds, and account corrections.
Maintain accurate financial documentation for audit purposes.

Onsite Conference Support:

Collaborate with IT staff to set up and support the registration desk, including both setup and breakdown.
Assist with onsite registration during conferences, ensuring a smooth check-in process for attendees.
Provide on-site customer support by assisting attendees, speakers, and VIP guests with badge pickup and other registration-related needs.
Work with ACSA staff to ensure the registration desk is well-organized and fully staffed.

Customer Support:

Serve as the primary point of contact for conference attendees, responding to inquiries via phone, email, and online chat in a timely and professional manner.
Assist attendees with registration issues, including technical problems, payment issues, and conference-related questions.
Assist conference attendees and ACSA members with account access and profile updates.
Resolve customer concerns professionally and independently.
Clarify and interpret program policies, procedures, rules, and regulations in response to registration inquiries.

Administrative and Database Support:

Maintain accurate and up-to-date records in the association’s CRM and registration systems.
Monitor registration trends, run event data reports, and provide weekly program count updates to key staff to ensure registrant information remains accurate and current.
Ensure that all email communication adheres to the organization’s branding and communication guidelines.
Maintains professional learning web pages via ACSA’s content management system.
Keeps up to date with the programs offered by the Professional Learning Services Department and collaborates with members and staff to provide information about these programs and the department.
Provide support to committees or councils as assigned.
Performs additional duties as assigned and supports special projects as directed by the supervisor.

Working Conditions:

Sitting/standing while working at a computer workstation for extended periods
Frequent travel (<10%) to work multi-day conferences within California (approx. 3-7 days)

Assist with onsite set-up (moving of boxes up to approx. 25 lbs, unpacking, packet stuffing, etc.)

Requirements:

MINIMUM QUALIFICATIONS:

Knowledge of:

Strong proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, D365).
Cloud-based collaboration applications and tools, including Asana, Teams, Google Drive, OneDrive, SharePoint, and Canva.
Knowledge of Cvent is plus but not required.
General understanding of registration payment workflows, invoice tracking, and coordination with financial systems.
Excellent written communication skills, including strong command of English usage, spelling, grammar, and punctuation.
Experience in customer service, database management, registration administration, accounts receivable, bookkeeping or administrative support is a plus.

Ability to:

Provide exceptional attention to detail.
Maintain high degrees of accuracy.
Apply strong organizational skills.
Handle confidential financial information.
Prioritize deadlines.
Strong analytical and problem-solving skills
Ability to identify discrepancies and resolve issues independently.
Excellent time management
Adapt effectively in a fast-paced conference environment.

EDUCATION AND EXPERIENCE:

Any combination of education, training, and experience that demonstrates possession of the required knowledge, skills, and abilities may be qualifying. A typical way to obtain the required qualifications would be:

Equivalent to completion of the twelfth grade.
Three years of progressively responsible experience in customer service, registration administration, payment coordination, data management, or administrative operations.
Experience working with CRM, registration management, or financial systems is preferred.

Quick Apply

Refine Your Search

customer service coordinator jobs in west sacramento, ca

Registration and Customer Support Coordinator

Customer Service Coordinator

Account Coordinator - Rancho Cordova

Front Desk Coordinator - (Calvine Pointe) Sacramento, CA

Medical Front Office Coordinator

Med Spa Front Desk/Receptionist/Patient Care Coordinator

Customer Service Coordinator

Front Desk Coordinator - Gold River, CA

Front Desk Coordinator/Receptionist

Front Desk Treatment Coordinator/Receptionist

Outgoing Authorization Coordinator & Front/Back Office Float Position

AP Clerk/ Front Desk Coordinator

Client Coordinator

Customer Care Parts Coordinator

First Legal Coordinator

Client Services Coordinator (Day Shift)

Front Desk Coordinator - (Delta Shores) Sacramento, CA

Dental Front Office Coordinator - Clifton E. Nakatani DDS MSD Inc.

Orthodontic Treatment Coordinator/Sales/Front office Receptionist

Dental Front office coordinator/ Patient care Coordinator ( dental experience required)

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