Top 14 Desk analyst Jobs in West Springfield Ma

Core Banking Systems Analyst (MMFCU)
MassMutual —Springfield, MA
- $52,000 - $74,000 a year
- Full-time
- Background check
- Mid-level
- Office
- Commuter assistance
- Paid holidays
Medical Assistant
Cooley Dickinson Hospital, Inc. —Northampton, MA
- $20.32 - $28.25 an hour
- Part-time
- Patient monitoring
- Hospital
- HIPAA
- Opportunities for advancement
Quick Apply
9d
Data Architect
Farm Credit Financial Partners —Springfield, MA
- Overtime
- Hybrid work
- Computer Science
- 5 years
- Research
- Tuition reimbursement
- 401(k) matching
Business Analyst
Pursuit Aerospace —Manchester, CT
- Weekends as needed
- Hybrid work
- Ability to walk for extended periods
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
Credit Manager
Florence Bank —Florence, MA
- $105,000 - $210,000 a year
- Full-time
- Customer service
- Office
- 3 years
- Profit sharing
- Wellness program
Quick Apply
Medical Assistant -Cancer Center
Cooley Dickinson Hospital, Inc. —Northampton, MA
- $20.32 - $28.25 an hour
- Full-time
- Patient monitoring
- Hospital
- HIPAA
- Opportunities for advancement
Quick Apply
8d
Information Technology Analyst 1 (40 Hour)
State of Connecticut - Office of the State Comptroller —Hartford, CT
- $85,434 - $107,128 a year
- Urgently hiring
- 5 years
- Mid-level
- Office
- Free parking
- Tuition reimbursement
13d
Compensation Analyst
University of Massachusetts Amherst —Amherst, MA
- Full-time
- Hybrid work
- Data analysis skills
- Research
- Mid-level
1d
Senior Risk Analyst
Talcott Financial Group —Hartford, CT
- $130,000 - $150,000 a year
- Full-time
- Analysis skills
- Math
- GAAP
Quick Apply
Application Support Analyst
absiusa —Hartford, CT
- $1 an hour
- Weekends as needed
- Hybrid work
- Mid-level
- Driver's License
- Travel
Quick Apply
Manufacturing Cost Analyst
Deringer Ney —Bloomfield, CT
- Full-time
- ERP systems
- Mid-level
- Office
Quick Apply
IT Security Analyst (USI5)
VSE AVIATION INC (US) —Bloomfield, CT
- Full-time
- Background check
- Azure
- Computer Science
Quick Apply
8d

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desk analyst jobs near west springfield ma

Core Banking Systems Analyst (MMFCU)

MassMutual -
Springfield, MA

Apply Now

Job Details

Full-time
$52,000 - $74,000 a year

Benefits

Commuter assistance
Caregiver leave
Paid holidays
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
401(k) 10% Match
Bereavement leave

Qualifications

IT operations
High school diploma or GED
Industry knowledge of retail banking

Full Job Description

Overview

A career with us means you’ll work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are at the foundation of what enables MassMutual to deliver on our purpose to help people secure their futures and protect the ones they love.

We embrace the idea that we all are stronger and better through our support for one another. We strive to create a culture where employees feel valued and are celebrated for who they are.

Job Description

Core Banking Systems Analyst (MMFCU) (MMFCU)

Operations and Technology Team (MMFCU)

Full-time (In-Office) Springfield, MA

The Opportunity:

All MMFCU team members are committed to delivering a consistent and memorable experience to our members and potential members. You will be responsible for supporting the credit union’s internal technology needs, focusing on core banking systems, credit union-specific applications, and coordination with our managed service provider (MSP). This role is ideal for a tech-savvy individual eager to grow in a financial services environment, with a strong interest in learning credit union operations and technology.

The Team:

This team is made up of a Chief Operating Officer, an Operations Manager, Senior Project Manager, a Business Data Analyst and an Operations Specialist. Reporting directly to the Operations Manager, the team is expected to work cross-functionally and collaboratively with other business units within the organization and adhere to the corporate values of the credit union.

The Impact:

The following duties for this position are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned:

Report directly to the Operations Manager and assist in overseeing day-to-day operations, including account management, transaction processing, and member inquiries.
Assist with daily operations, troubleshooting, and user support for the credit union’s core banking system
Provide basic support and maintenance for credit union-specific applications (e.g., lending platforms, digital banking tools, document imaging systems).
Act as a liaison between internal staff and the MSP to ensure timely resolution of IT issues and service requests.
Respond to help desk tickets related to software, hardware, and peripheral devices; escalate issues to MSP when necessary.
Monitor system performance and uptime for critical applications; report anomalies to appropriate teams.
Maintain accurate records of IT procedures, system configurations, and support tickets.
Support cybersecurity initiatives by ensuring compliance with IT policies and assisting with user training.
Participate in IT-related projects, including system upgrades, new technology rollouts, and vendor evaluations.
Performs responsibilities in accordance with all Credit Union standards, policies and procedures.
Assists in the purchasing, inventorying and tracking of IT inventory.
Be fully committed to the organization’s values of practicing positivity, being proactive & progressive, cultivating collaboration, growing & guiding, and being adaptable & resourceful.

Minimum Qualifications:

3+ years experience in back-office operations with banking core systems.
HS diploma or equivalent.

The Ideal Qualifications

Ability to identify and resolve computer system malfunctions and operations problems.
Strong understanding of credit union regulations, compliance requirements, and risk management principles.
Ability to communicate technical information to nontechnical personnel.
Knowledge of the products and services of the credit union, and the rules and regulations governing the teller operations.
Excellent verbal and written communication skills.
Ability to learn and support new systems and applications.

What You Can Expect at MassMutual

MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect:

Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes
A collaborative environment where perspectives are welcomed
Access to learning, development, and internal networks that support continuous growth and skill-building over time
Employee-led communities and forums that foster connection, learning, and inclusion across the organization
A culture grounded in integrity, responsibility, and stewardship—supported by a company with a strong legacy and a future-focused mindset

Employment is contingent upon successfully passing a credit check and background check.

Salary $52,000-$74,000

#LI-EG1

MassMutual is an equal employment opportunity employer. We welcome all persons to apply.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.

California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.

MassMutual will accept applications on an ongoing basis until such time as a candidate has been offered employment. The job description includes the main duties of this position, which may evolve over time. You may be required to perform other duties not listed.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.

Award-Winning Culture

MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company operated for the benefit of our members and participating policyowners, we are defined by mutuality and our vision to provide financial well-being for all Americans. It’s more than our company structure — it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources and rely on each other when it counts.

We strive to build a thriving community where everyone is valued, included, and feels that they belong.

At MassMutual, we Live Mutual.

How We Work

MassMutual’s flexible workplace approach combines the importance of connecting in person and the flexibility of working remotely. Our hybrid model puts collaboration first with employees coming in at least three days per week to our spectacular campus settings and also enjoying the flexibility of remote Fridays, company-wide remote weeks, and a bank of flexible remote weeks to use throughout the year.

Benefits for the whole you (and your loved ones)

There’s more to your life than your job and there’s more to your aspirations than a paycheck. We take a holistic view of compensation and benefits that provides the flexibility to create a healthy balance in your life for work, family, and community. We offer the benefits you’d expect, like medical, dental, 401(k), and generous vacation time, but we also offer ones you might not expect, like three paid days for volunteering, a $1,250 annual Well-Being Wallet, and up to 320 hours of caregiver leave.

Explore some of our offerings below.

Paid Time Off

In addition to generous vacation time, paid holidays, and flexible holidays, MassMutual offers 'take care' time to care for yourself or someone you love—whether for physical illness or mental health.

Health & Well-Being

In addition to top-line medical and dental coverage, personalized mental health solutions, on-site and virtual health coaching, and much more, MassMutual reimburses employees up to $1,250 per year for eligible expenses supporting mental, physical, and financial well-being.

Financial Well-Being

In addition to competitive salaries and bonuses, educational assistance programs, and much more, MassMutual offers up to a 10% total 401(k) benefit, consisting of a 5% company match and a 5% annual contribution.

Taking Care

MassMutual offers generous maternity and parental leaves, as well as bereavement leave to mourn the loss of a loved one (and the employee defines 'loved one'). In addition, we offer up to 320 hours of caregiver leave to help employees support loved ones in times of need.

Giving Back

MassMutual offers three paid days for employees to volunteer with eligible nonprofits of their choice, and the MassMutual Foundation matches employee donation dollars to eligible nonprofit organizations up to $5,000 annually.

Commuter Benefits

MassMutual offers a Qualified Commuter Program through which eligible employees can pay qualified workplace commuting expenses with before-tax dollars, as well as a commuter wallet option for employees based at Boston and NYC campuses.

Apply Now

Refine Your Search

desk analyst jobs in west springfield ma

Core Banking Systems Analyst (MMFCU)

Medical Assistant

Data Architect

Business Analyst

Credit Manager

Medical Assistant -Cancer Center

Information Technology Analyst 1 (40 Hour)

Compensation Analyst

Senior Risk Analyst

Application Support Analyst

Manufacturing Cost Analyst

IT Security Analyst (USI5)