Top 10 Assistant front office manager Jobs in West Virginia

Front Office Assistant Manager
Oglebay —Wheeling, WV
- $18 an hour
- Weekends as needed
- Mid-level
- Continuous improvement
- Mentoring
Quick Apply
Program Support Assistant
US Veterans Health Administration —Huntington, WV
- $50,460 - $65,999 a year
- Online Application
- Hybrid work
- Background check
- Microsoft Outlook
- Psychiatry
Front Office Manager/Executive Assistant
WVJC —Morgantown, WV
- Call employer
- Mid-level
- Office
- University
Office Manager
Hobday Custom Homes —Martinsburg, WV
- $18 - $21 an hour
- Full-time
- Bilingual
- Google Workspace
- Computer literacy
- Paid time off
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2d
Front Office Manager/Executive Assistant
WVJC | UCI | EOC —Morgantown, WV
- Call employer
- Mid-level
- Office
- University
Quick Apply
Hotel General Manager for Princeton WV
VP Management —Princeton, WV
- $50,000 - $70,000 a year
- Full-time
- Hotel
- Front desk
- Senior level
- Dental insurance
- Paid time off
Quick Apply
Front Desk Manager/Supervisor
Shaner Investments Hotel —Bridgeport, WV
- $16 - $18 an hour
- Full-time
- Computer literacy
- Writing skills
- Basic math
Quick Apply
Front Desk Clerk at Graceland Inn
Davis & Elkins College —Elkins, WV
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Hotel General Manager
American Cruise Lines —Moundsville, WV
- Full-time
- Pass drug screening
- No experience needed
- 3 years
- Dental insurance
- Vision insurance
Quick Apply
Guest Service Agent - 2nd Shift, 5-11
The Cranberry a Choice Ascend Collection Hotel —Morgantown, WV
- $13 - $14 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Windows
- Health insurance
Quick Apply
10d

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Front Office Assistant Manager
Oglebay —Wheeling, WV
Reinforce front desk expectations, including professional conduct, no personal cell phone use while serving guests, and full guest engagement.
$18 an hour
Quick Apply
General Manager
Luminous Hotel Management LLC —Morgantown, WV
Lead front office, housekeeping, maintenance, and guest services operations. Recruit, train, coach, and develop department managers and team members.
$50,000 - $70,000 a year
Quick Apply

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HR Administrative Assistant
HEART OF OHIO FAMILY HEALTH CENTERS —Columbus, OH
All facilities have a medical office environment with front-desk reception area, separate patient examination rooms, nursing stations, pharmacy stock room,…
$22 - $24 an hour
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Operations and Support Assistant - P&M
Ohio Education Association —Columbus, OH
Operates telephone to answer, screen and forward calls, providing information and taking messages. The OEA is seeking an Operations and Support Assistant to…
$40,000 - $45,000 a year
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assistant front office manager jobs near west virginia

Front Office Assistant Manager

Oglebay -
Wheeling, WV

Quick Apply

Job Details

Full-time
$18 an hour

Qualifications

Confidential information handling
Coaching
Processing cash transactions

Full Job Description

The Assistant Front Office Manager supports the daily operation of the Wilson Lodge Front Desk and Guest Services team. This role assists with supervising Front Desk Hosts, maintaining service standards, supporting guest recovery, monitoring arrivals and departures, and ensuring a smooth, welcoming experience for every guest. This position requires strong hospitality, leadership, attention to detail, problem-solving skills, and the ability to coach Hosts while also working hands-on at the desk during peak business periods.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Provide warm, professional, and gracious service to all guests, Hosts, and internal departments.
Support the check-in and check-out process to ensure accuracy, efficiency, and a positive guest experience.
Monitor daily arrivals, departures, room readiness, special requests, VIPs, groups, and guest recovery needs.
Assist with guest concerns, service recovery, billing questions, room moves, and follow-up communication.
Ensure all guest information is accurately collected and verified at check-in, including valid photo ID, payment authorization, address, and contact information.
Promote direct booking, resort amenities, packages, dining outlets, and Oglebay activities.
Assist the Front Office Manager in supervising, coaching, and mentoring Front Desk Hosts.
Help train new Hosts on front desk standards, guest service expectations, PMS procedures, phone etiquette, and resort knowledge.
Provide shift leadership during assigned hours and ensure the desk is properly covered and organized.
Support daily pre-shift communication with updates on occupancy, groups, events, guest issues, and operational priorities.
Help maintain a positive, professional, and team-focused work environment.
Review front desk transactions, room postings, adjustments, packages, deposits, and billing concerns for accuracy.
Assist with shift reports, room status reviews, guest issue logs, MOD communication, and follow-up documentation.
Partner with Housekeeping, Maintenance, Reservations, Revenue Management, Bell Services, Security, and Catering/Conference Services as needed.
Support proper handling of guest keys, cash banks, credit card authorizations, room assignments, and confidential guest information.
Help identify operational gaps and recommend process improvements.
Standards and Accountability
Ensure Front Desk Hosts follow Wilson Lodge and Oglebay service standards, appearance standards, and operational policies.
Maintain a clean, professional, and guest-ready front desk area.
Reinforce front desk expectations, including professional conduct, no personal cell phone use while serving guests, and full guest engagement.
Support safety, emergency, and security procedures, including accurate in-house guest information.
This is an hourly position with a flexible schedule based on business needs. Evening, weekend, and holiday availability is required.
Complete appropriate trainings listed on the human resources Training Matrix
Adhere to Wheeling Park Commission’s safety rules and policy; refer any and all safety concerns to department manager, safety committee or human resources
Interact with the public with a cheerful and positive attitude, solve guest problems and complaints in a proper manner, and maintain harmonious working relationships with fellow employees

QUALIFICATIONS

Prior hotel front desk, guest services, or hospitality supervisory experience preferred.
Strong guest service, communication, and problem-solving skills.
Ability to lead by example and remain calm during high-volume periods.
Experience with hotel property management systems preferred.
Ability to work a flexible schedule, including evenings, weekends, holidays, and peak resort periods.
Strong attention to detail with cash handling, billing, reservations, and guest information.
Must be dependable, professional, and able to maintain confidentiality.

SUPERVISORY RESPONSIBILITIES

Manages a total of 15-20 employees for the Front Desk, and Guest Services areas. Is responsible for the overall direction, coordination, and evaluation of this unit. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

EDUCATION and/or EXPERIENCE

Bachelor's degree (B. A.) from four-year college or university; or two to four years related experience and/or training; or equivalent combination of education and experience.

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Refine Your Search

assistant front office manager jobs in west virginia

Front Office Assistant Manager

Program Support Assistant

Front Office Manager/Executive Assistant

Office Manager

Front Office Manager/Executive Assistant

Hotel General Manager for Princeton WV

Front Desk Manager/Supervisor

Front Desk Clerk at Graceland Inn

Hotel General Manager

Guest Service Agent - 2nd Shift, 5-11

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