Top 89 Customer experience analyst Jobs in West Virginia

Mid-Level Business Analyst
Fusion Technology-LLC —Clarksburg, WV
- Full-time
- Customer service
- 5 years
- Mid-level
- Paid training
- Health savings account
Quick Apply
8d
Associate Data Analyst
Applied Information Sciences —Clarksburg, WV
- $53,000 - $80,000 a year
- Full-time
- Microsoft Excel
- Writing skills
- Research
Claims Analyst - REMOTE
Ryder System —Charleston, WV
- $90,000 - $100,000 a year
- Full-time
- Remote
- Bachelor's degree
- Experience equivalent to degree accepted
- Senior level
- Disability insurance
- Health insurance
Client Support Desk Analyst
defi AUTO LLC —Charleston, WV
- $60,000 - $75,000 a year
- Full-time
- Mid-level
- SQL
- Accounting
Quick Apply
9d
Business Systems Analyst 1/Business Systems Analyst 2/Business Systems Analyst 3/Sr Business Systems Analyst
Eastern Gas Transmission and Storage, Inc. —Bridgeport, WV
- Full-time
- Computer science
- Computer Science
- Research
- Relocation assistance
10d
Associate Service Desk Analyst -- VH IT Customer Support Center -- Northgate-400 Association Dr.
CAMC Health System —Charleston, WV
- Overtime
- Research
- Windows
- Organizational skills
Senior Payroll HRIS Analyst - REMOTE
Ryder System —Charleston, WV
- $100,000 - $115,000 a year
- Full-time
- Remote
- 5 years
- Bachelor's degree
- Continuous improvement
- Disability insurance
- Health insurance
14d
Inventory Control Analyst
PCH Princeton Community Hospital —Princeton, WV
- Full-time
- Hospital
- Customer service
- Word processing
8d
Medicaid Rebate Analyst Services Specialist
Conduent State Healthcare, LLC —West Virginia
- $30 an hour
- Email
- Remote
- Customer service
- Research
- Mid-level
- Paid training
- Paid holidays
Healthcare Encounter Senior Analyst
CVS Health —West Virginia
- $46,988 - $122,400 a year
- Full-time
- Remote
- Research
- Mid-level
- Office
- Health insurance
- Dental insurance
8d
Associate Service Desk Analyst -- VH IT Customer Support Center -- Northgate-400 Association Dr.
Mon Health —Charleston, WV
- Overtime
- Research
- Windows
- Organizational skills
Encounters Technical Analyst
CVS Health —Charleston, WV
- $46,988 - $122,400 a year
- Full-time
- SQL
- Analysis skills
- Bachelor's degree
- Health insurance
- Dental insurance
eBilling Analyst (Aderant/Billblast) - Remote
RR Donnelley —Wheeling, WV
- $23.99 - $39.95 an hour
- Full-time
- Remote
- Customer service
- Pass drug screening
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
1d
Asset Management Analyst
Ryder System —Charleston, WV
- $50,000 - $60,000 a year
- Full-time
- Microsoft Access
- Mid-level
- Finance
- Disability insurance
- Health insurance
Site Analyst II
Quad/Graphics —Martinsburg, WV
- Customer service
- Mid-level
- Windows
- Paid holidays
- Health insurance
Junior Program Analyst
Ruchman and Associates, Inc. —Clarksburg, WV
- Overtime
- Customer service
- Computer literacy
- Research
- Flextime
Quick Apply
Associate Technical Support Analyst
SYSTEM West Virginia University Health System —Wheeling, WV
- Full-time
- Computer Science
- Writing skills
- Mid-level
Business Planning Analyst level 4
Northrop Grumman —West Virginia
- $111,700 - $167,500 a year
- Overtime
- 6 years
- Mid-level
- Master's degree
- Paid holidays
- Disability insurance
1d
Senior Product Analyst
CVS Health —West Virginia
- $64,890 - $158,620 a year
- Full-time
- Remote
- 5 years
- HIPAA
- Bachelor's degree
- Health insurance
- Dental insurance
Senior Analyst, Application Developer
CVS Health —West Virginia
- $64,890 - $173,040 a year
- Full-time
- Remote
- Research
- Mid-level
- Windows
- Health insurance
- Dental insurance

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customer experience analyst jobs near west virginia

Mid-Level Business Analyst

Fusion Technology-LLC -
Clarksburg, WV

Quick Apply

Job Details

Full-time
8 days ago

Benefits

Paid training
Health savings account
Disability insurance
Dental insurance
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication
Mobile devices

Full Job Description

Who is Fusion Technology?

Fusion Technology is a performance-driven HUBZone Small Business concern residing in the heart of the beautiful mountainsides of West Virginia, steps away from the Federal Bureau of Investigation's Criminal Justice Information Services Division's Headquarters. Founded in 2007 by an Engineer-by-trade, Fusion Technology dedicates our valuable resources to providing comprehensive IT services and solutions to mission-critical US Government programs and the Intel Community.

Position Location: Clarksburg, WV (onsite required)

Who are you?

Security-cleared Professional: An active Top Secret Clearance is required to be considered for this position.

Education and Experience: You have a Bachelor's Degree in a related field with 5+ years of related experience. May be able to accept experience in lieu of degree:

Has the ability to use Mobile App Scanning with DOJ Mobile App Security and/or the Agency's Enterprise Security Operations Center.
Has experience with Agile/Scrum
Has worked on IT Service programs

What you'll do:

The Business Systems Analyst supports the technology resources and modernization missions with a wide array of general analysis, problem solving, judgment, communication, and planning skills to collect/document/assess user requirements, formulate recommendations, and implement solutions that include enterprise-level communication artifacts as it relates to Integrated Governance. Provide exceptional customer support to the Agency's personnel requesting applications to be screened for use or installation on the Agency's mobile IT devices. Other responsibilities include:

Conducts functional testing of the application on FBI Devices with the Mobility Program Office (MPO).
Conducts stakeholder reviews including but not limited to representatives from the OCIO, Inspection Division, and Office of General Counsel and provides recommendations with the Authorizing Official and Designated Representative.
Documents the findings from the outlined process for every application that enters the workflow and maintains an accurate record of application status for continuous monitoring and executing the conditions of the determination identified through the process
Contributes to portfolio briefings each year on the status of the mobile application review program and recently updates applications.
Facilitates monthly user notifications and reminders to update DOJ Investment Metrics and facilitates the submission of the IT Acquisition Report (ITAR) to the DOJ.
Reports quarterly Integrated Data Collection (IDC) reports regarding IT expenditures, inventory, and use. Will report on other Ad-Hoc reporting and data calls regarding the Capital PlanningInvestment Control (CPIC) processes.
Submits deliverables each year, each to be delivered to the Unit Chief by the 16th of each month for review and approval.
Submits four IDC reports each year to be provided at the end of the month of the following quarter to the Unit Chief for review and approval.
Contributes to Portfolio briefings each year on the status of the mobile application review program and recently updated applications.
Facilitates the quarterly collection and review of updates and executive level talking points from the Agency's subject matter experts on technology risks from the Federal Government, Department of Justice, Enterprise, Director, other FBI divisions and branches, and the OCIO to inform executives for decision making purposes and programmatic oversight.
Delivers key strategic planning documentation including the Office of Management and Budget (OMB) Form 300.
Creates and executes project plans, communication plans, and refined communications products for overall technology governance.
Manages administrative and logistical duties for multi-division working groups where OCIO leads and supports throughout the enterprise and reports back to senior leadership.
Establishes and maintains relationships with working level stakeholders within and outside of the OCIO, to include external partners, such as the DOJ and the Intelligence Community.

What matters to you matters to us.

Fusion Technology values its employees and works hard to ensure proper care for them and their families. We desire to compensate employees in a competitive, motivational, fair, and equitable way with other employers in the marketplace. Salary is only one component of employee compensation but an integral part of recruiting and retaining qualified employees. However, at Fusion Technology, we take a comprehensive approach and consider each employee's needs to tailor a compensation plan that provides financial security and peace of mind. Our competitive package includes a best-in-class matching 401K program, a comprehensive healthcare plan through Cigna, a competitive employer contribution to a health savings account, vision and dental plans, life insurance, short- and long-term disability, and personal leave, in addition to paid certifications and training.

Fusion Technology LLC is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.Qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.

Quick Apply

Refine Your Search

customer experience analyst jobs in west virginia

Mid-Level Business Analyst

Associate Data Analyst

Claims Analyst - REMOTE

Client Support Desk Analyst

Business Systems Analyst 1/Business Systems Analyst 2/Business Systems Analyst 3/Sr Business Systems Analyst

Associate Service Desk Analyst -- VH IT Customer Support Center -- Northgate-400 Association Dr.

Senior Payroll HRIS Analyst - REMOTE

Inventory Control Analyst

Medicaid Rebate Analyst Services Specialist

Healthcare Encounter Senior Analyst

Associate Service Desk Analyst -- VH IT Customer Support Center -- Northgate-400 Association Dr.

Encounters Technical Analyst

eBilling Analyst (Aderant/Billblast) - Remote

Asset Management Analyst

Site Analyst II

Junior Program Analyst

Associate Technical Support Analyst

Business Planning Analyst level 4

Senior Product Analyst

Senior Analyst, Application Developer

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