Top 2141 Customer experience supervisor Jobs in West Virginia

Mgr,Strategic Accounts
CVS Health —West Virginia
- $54,300 - $145,860 a year
- Full-time
- Remote
- Writing skills
- 3 years
- Analysis skills
- Health insurance
- Dental insurance
Customer Experience Supervisor I - Mercer Mall
JCPenney —Bluefield, WV
- $19.00 - $23.75 an hour
- Mid-level
- Continuous improvement
- Mentoring
- Paid holidays
- Health insurance
Manager - Health Services
CVS Health —West Virginia
- $54,300 - $119,340 a year
- Full-time
- Remote
- RN License
- Mid-level
- 3 years
- Health insurance
- Dental insurance
5d
Patient Access Supervisor
Appalachian Regional Healthcare, Inc. —Beckley, WV
- Full-time
- Mid-level
- High school diploma or GED
- Supervising experience
4d
Supervisor Service
Boyd CAT —Belle, WV
- $94,098.90 a year
- Full-time
- Mid-level
- High school diploma or GED
- Computer skills
Customer Experience Supervisor I - Meadowbrook Mall
JCPenney —Bridgeport, WV
- $19.00 - $23.75 an hour
- Mid-level
- Continuous improvement
- Mentoring
- Paid holidays
- Health insurance
Sr. Manager, Asset Protection
Macy’s —Martinsburg, WV
- $78,500 - $130,800 a year
- Full-time
- Heavy lifting
- Ability to lift 50 pounds
- Analysis skills
- Store discount
- Paid holidays
Customer Service Manager-WV Parkways Authority-Raleigh Co.
State of West Virginia —Raleigh County, WV
- $65,000 - $75,000 a year
- Email
- Background check
- Mid-level
- 3 years
4d
Production Supervisor
Bimbo Bakeries USA —Huntington, WV
- $61,400 - $79,800 a year
- Weekends as needed
- English
- Mid-level
- Microsoft Office
- Paid time off
- 401(k) matching
Vendor Relationship Manager
First American Title Insurance Co —West Virginia
- $112,400 - $149,800 a year
- Full-time
- Remote
- Microsoft Excel
- 5 years
- Mid-level
- Employee stock purchase plan
- Health insurance
Quick Apply
6d
Customer Service Supervisor
Wawa, Inc. —Inwood, WV
- $21.00 - $28.30 an hour
- Weekends as needed
- 18 years or older
- Mid-level
- High school diploma or GED
- Paid parental leave
- Health insurance
Operations Supervisor - ROS
United Rentals, Inc. —Poca, WV
- Full-time
- Customer service
- Mid-level
- High school diploma or GED
- Paid parental leave
- Health insurance
PRODUCT MANAGER - REMOTE
Palco —Clay, WV
- Full-time
- Remote
- Computer Science
- 5 years
- Bachelor's degree
- Paid training
- AD&D insurance
Certified Dietary Manager
Healthcare Services Group, Inc. —Parkersburg, WV
- Full-time
- Customer service
- Computer literacy
- Cooking
- Employee stock purchase plan
- Paid holidays
ICU Nurse Supervisor
BMC Berkeley Medical Center —Martinsburg, WV
- Full-time
- Nursing
- RN License
- Bachelor of Science
Quick Apply
Certified Dietary Manager
Healthcare Services Group, Inc. —Hinton, WV
- Full-time
- Customer service
- Computer literacy
- Cooking
- Employee stock purchase plan
- Paid holidays
13d
Core Laboratory Supervisor- SIGN ON BONUS
JMC Jefferson Medical Center —Ranson, WV
- Full-time
- Hospital
- Ability to sit for extended periods
- Pediatrics
District Sales Manager
Premium Retail Services —South Charleston, WV
- $70,000 - $80,000 a year
- Weekends as needed
- Inventory management
- Merchandising
- Mid-level
- Paid training
- Disability insurance
Quick Apply
Plant Manager
Greer Limestone —Morgantown, WV
- Full-time
- Background check
- 5 years
- English
- Health savings account
- Relocation assistance
Quick Apply
21h
Certified Dietary Manager
Healthcare Services Group, Inc. —Lewisburg, WV
- Full-time
- Customer service
- Computer literacy
- Cooking
- Employee stock purchase plan
- Paid holidays

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customer experience supervisor jobs near west virginia

Mgr,Strategic Accounts

CVS Health -
West Virginia

Apply Now

Job Details

Full-time
$54,300 - $145,860 a year

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Cost management
Managing customer accounts
Customer communication
Project development phase management
Performance improvement leadership
Team member evaluation
Customer relationship building
Team leadership
Writing skills
Presentations for conferences or internal meetings
Account development
Performance feedback (performance evaluation method)
Financial performance report preparation
3 years
Analysis skills
Bachelor's degree
Decision making
Client services
Project management experience in healthcare
Customer relationship management
Client management
Organizational skills
Leading team collaboration initiatives
Cost reduction analysis
Managing projects
Profitability analysis
Financial performance measurement
Client growth strategy
Operational excellence initiatives
Productivity software

Full Job Description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

As a Strategic Account Advisor, you will focus on delivering superior operational, project management, reporting, metric tracking and solutions to Health plan clients. This role is ideal for a professional who excels in client relationship management, financial oversight, and process improvement, while also contributing to a collaborative and high-performing team culture. You will accomplish this by:

Execution of client strategies that align with both client goals and organizational objectives.
Manage day-to-day client relationships, ensuring that services meet or exceed client expectations.
Identify opportunities within client accounts to enhance value and grow the relationship.
Manage the financial aspects of client accounts, focusing on maintaining profitability and staying within budgetary constraints.
Monitor and report on financial performance, identifying areas for cost savings and revenue optimization.
Implement and refine client management workflows to ensure efficient service delivery and responsiveness to client needs.
Identify inefficiencies in current processes and recommend improvements that align with best practices.
Ensure that all processes are scalable and can adapt to changing client requirements.
Monitor the performance of client accounts, striving to meet or exceed targets and client expectations.
Provide regular feedback to the client management team and support junior team members in achieving their performance goals.
Collaborate with the team to address any performance issues and drive continuous improvement.

Your success will be driven by exceeding client satisfaction score targets. To be successful in this role you will utilize your strong knowledge of networking within an organization. Your skills managing oversight of processes, proven ability to navigate effectively and hold others accountable to delivering on client commitments as well as managing client expectations or changes to committed deliverables will contribute to your success.

You will operate in a dynamic environment with tight deadlines so the ability to operate autonomously and make key decisions is imperative. The contributions you will make will position CVS Health as a leader in client satisfaction and service in the PBM marketplace.

Required Qualifications

5 years of work experience which includes at least 3 years of experience in Healthcare or in an Account Management or Client Services role.
3 or more years of experience in a client facing role within the healthcare industry.
Travel up to 25% of the time. Travel may require but is not limited to flights, overnight stays, local travel, travel on short notice and other travel deemed necessary by the Company.

Preferred Qualifications

PBM experience strongly preferred
Proficient in Microsoft Office applications
Ability to communicate effectively both in writing and verbally
Ability to exercise good judgment
Project planning and life cycle development
Ability to proactively identify solutions to enhance client delivery, operational efficiency, and lead implementation of items is preferred
Team player and leadership skills across departments with experience in leading technical and nontechnical projects
Strong organizational, time management, reporting, analytical and communication skills
Ability to work in a fast-paced environment with high demand, little to no guidance on complex issues and accounts
Demonstrated ability to present effectively to clients, C-Suite Executives and Senior Leadership

Education

Bachelor's degree or equivalent work experience required

Anticipated Weekly Hours

Time Type

Full time

Pay Range

The typical pay range for this role is:

$54,300.00 - $145,860.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 08/31/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Apply Now

Refine Your Search

customer experience supervisor jobs in west virginia

Mgr,Strategic Accounts

Customer Experience Supervisor I - Mercer Mall

Manager - Health Services

Patient Access Supervisor

Supervisor Service

Customer Experience Supervisor I - Meadowbrook Mall

Sr. Manager, Asset Protection

Customer Service Manager-WV Parkways Authority-Raleigh Co.

Production Supervisor

Vendor Relationship Manager

Customer Service Supervisor

Operations Supervisor - ROS

PRODUCT MANAGER - REMOTE

Certified Dietary Manager

ICU Nurse Supervisor

Certified Dietary Manager

Core Laboratory Supervisor- SIGN ON BONUS

District Sales Manager

Plant Manager

Certified Dietary Manager

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