Top 86 Insurance manager Jobs in West Virginia

Customer Service Manager
Swanson Industries —Morgantown, WV
- Full-time
- 5 years
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Account Manager - State Farm Agent Team Member
Matthew Rowsey - State Farm Agent —Charleston, WV
- $40,000 - $80,000 a year
- Full-time
- Mid-level
- Office
- Leadership
- Paid time off
- Opportunities for advancement
Quick Apply
Vendor Relationship Manager
First American Title Insurance Co —West Virginia
- $112,400 - $149,800 a year
- Full-time
- Remote
- Microsoft Excel
- 5 years
- Mid-level
- Employee stock purchase plan
- Health insurance
Quick Apply
7d
Change Manager I - Remote
CSAA Insurance Services, Inc. —Charleston, WV
- $129,825 - $173,150 a year
- Full-time
- Remote
- Bachelor of Science
- Data analysis skills
- Mid-level
- 401(k) matching
1d
Finance and Insurance Manager
Moses Toyota Lexus —Saint Albans, WV
- $120,000 a year
- Full-time
- Dealership
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
9d
F & I Manager
Zanesville Auto Group —Parkersburg, WV
- Up to $500,000 a year
- Full-time
- Dealership
- Mid-level
- Health insurance
- 401(k)
Quick Apply
Senior Account Manager- Commercial Insurance (Remote)
Insurance Office of America, Inc. —Huntington, WV
- $80,000 - $95,000 a year
- Full-time
- Microsoft Outlook
- 5 years
- Research
- Paid holidays
- Health insurance
Quick Apply
2d
Senior Account Manager (Fully Remote)
Insurance Office of America, Inc. —Huntington, WV
- $80,000 - $100,000 a year
- Full-time
- Microsoft Outlook
- 5 years
- Research
- Paid holidays
- Health insurance
Quick Apply
Operations Manager
HEALTHPLANONE, LLC —Secondcreek, WV
- Full-time
- Remote
- Marketing
- Mid-level
- High school diploma or GED
- Health insurance
Quick Apply
Commercial Insurance Account Manager - Trucking
Insurance Office of America, Inc. —Huntington, WV
- $70,000 - $90,000 a year
- Full-time
- Microsoft Outlook
- Research
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Honda F&I Manager
Mountaineer Honda —Bridgeport, WV
- $100,000 - $150,000 a year
- Full-time
- Dealership
- Customer service
- Mid-level
- Paid holidays
- Dental insurance
Quick Apply
F&I Manager
Dutch Miller Auto Group —Ripley, WV
- Full-time
- Management
- Dealership
- Mid-level
- Paid holidays
- Dental insurance
Quick Apply
Manager, Actuarial Services
Centene —West Virginia
- $134,600 - $249,000 a year
- Full-time
- Remote
- 5 years
- Research
- SQL
- Paid holidays
- Health insurance
Branch Manager
Peoples Bank —Bridgeport, WV
- Full-time
- Management
- Computer literacy
- Mid-level
- Employee stock purchase plan
- Paid holidays
Quick Apply
Account Manager- Employee Benefits
Insurance Office of America, Inc. —Huntington, WV
- $55,000 - $70,000 a year
- Full-time
- Microsoft Outlook
- 5 years
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
8h
Automotive Finance Manager
University Ford —Huntington, WV
- $115,000 - $125,000 a year
- Full-time
- Clean driving record
- Dealership
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
7d
Senior Account Manager - Commercial Lines
Insurance Office of America, Inc. —Huntington, WV
- $80,000 - $100,000 a year
- Full-time
- Microsoft Outlook
- 5 years
- Research
- Paid holidays
- Health insurance
Quick Apply
Account Manager- Commercial Insurance
Insurance Office of America, Inc. —Huntington, WV
- $45,000 - $75,000 a year
- Full-time
- Mid-level
- Leadership
- 2 years
- Paid holidays
- Health insurance
Quick Apply
Medicare Sales Supervisor
HEALTHPLANONE, LLC —Secondcreek, WV
- Weekends as needed
- Remote
- Writing skills
- Mid-level
- High school diploma or GED
- Health insurance
Quick Apply
Account Manager - State Farm Agent Team Member
Cole Clutter - State Farm Agent —Parkersburg, WV
- $30,000 - $65,000 a year
- Full-time
- Hybrid work
- Communication skills
- Entry level
- Paid holidays
- Health insurance
Quick Apply

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insurance manager jobs near west virginia

Customer Service Manager

Swanson Industries -
Morgantown, WV

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
401(k) matching

Qualifications

Managing customer accounts
Customer communication
Safety protocol adherence
Spreadsheets
High school diploma or GED
Bachelor's degree
Attention to detail
Organizational skills
Productivity software
Cross-functional communication

Full Job Description

JOB SUMMARY:

Oversees the daily operations of the Swanson customer service department, leading customer service representatives in successfully achieving company initiatives. The successful candidate in this role will need to clearly and effectively communicate at all levels of the organization, ensuring an exceptional customer experience. From orders to invoices to the daily issues that arise within the department, this position will interface with customers regularly, and act as the liaison between the customer and the company.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

Manage daily workflow within the customer service department.
Create and track customer service goals.
Receive and implement customer feedback to improve the quality of service.
Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly, including but not limited to orders, quotes, invoices, billing, payments, pricing, company policy and procedures.
Receive, review, and process orders.
Receive customer correspondence and resolve customer complaints.
Maintain balance between company policy and customer benefit. Partner with Sales, Marketing, Purchasing, and Operations to solve issues in the best interest of both the company and the customer.
Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer experience.
Document customer interactions and transactions. Ensure that all invoices are handled daily for all customer accounts.
Establish and maintain assigned customer accounts for accurate information.
Occasional travel to Swanson operations for training and team meetings.
Compile and generate reports as they relate to customer service.
Enhance professional growth and development through participation in educational programs, current literature, meetings, and workshops.
Perform related duties as assigned.
Maintain compliance with all company policies and procedures.

EDUCATION AND WORK EXPERIENCE REQUIREMENTS:

Must have a high school diploma.
Bachelor’s degree in business administration or related field, preferred.
Must have five (5) years of previous customer service experience.
Previous customer service manager experience preferred.
Exceptional computer skills; Microsoft Word, Excel, and Google-based applications.
Strong decision making and analytical abilities.
Highly developed sense of integrity and commitment to customer satisfaction.
Effective written and verbal communication skills.
Detail oriented with the ability to perform work under minimal supervision.
Ability to effectively communicate (both written and verbal) with internal and external customers.
Proven ability to meet deadlines and follow directions.

PHYSICAL REQUIREMENTS:

Ability to safely and successfully perform the essential job duties consistent with ADA, FMLA, and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
Ability to maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards.
Ability to work safely and adhere to the Swanson Safety System in daily job duties.
Ability to sit for extended periods of time.
Must be able to lift and carry up to 30 lbs.

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Paid time off
Vision insurance

Experience:

Customer Service: 3 years (Preferred)
Management: 3 years (Preferred)
ERP Manufacturing: 2 years (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

insurance manager jobs in west virginia

Customer Service Manager

Account Manager - State Farm Agent Team Member

Vendor Relationship Manager

Change Manager I - Remote

Finance and Insurance Manager

F & I Manager

Senior Account Manager- Commercial Insurance (Remote)

Senior Account Manager (Fully Remote)

Operations Manager

Commercial Insurance Account Manager - Trucking

Honda F&I Manager

F&I Manager

Manager, Actuarial Services

Branch Manager

Account Manager- Employee Benefits

Automotive Finance Manager

Senior Account Manager - Commercial Lines

Account Manager- Commercial Insurance

Medicare Sales Supervisor

Account Manager - State Farm Agent Team Member

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