POSITION TITLE: Room Attendant
REPORTS TO: Executive Housekeeper / General Manager
ABOUT STARLITE YELLOWSTONE, TAPESTRY COLLECTION BY HILTON
Live and work at the gateway to Yellowstone National Park. Starlite Yellowstone is seeking dependable, detail-oriented team members to join our housekeeping team. Employee housing may be available for eligible team members, along with Hilton travel benefits and opportunities for advancement.
Starlite Yellowstone, Tapestry Collection by Hilton is a newly reimagined lifestyle hotel located steps from the West Entrance of Yellowstone National Park. Following a complete down-to-studs renovation, the property now features approximately 133 modern guest rooms and amenities designed to reflect the rugged beauty and character of the Yellowstone region.
As part of Hilton’s Tapestry Collection, Starlite Yellowstone offers guests a distinctive sense of place inspired by the surrounding landscape and brought to life through authentic Montana hospitality. Our team is committed to delivering memorable experiences that inspire every guest’s heartfelt desire to return.
Managed by Vista Host Management & Development Company, Starlite Yellowstone is proud to be part of a growing portfolio of hotels dedicated to operational excellence, strong team culture, and exceptional guest service.
Distinctly Yellowstone. Authentically Montana.
POSITION SUMMARY
The Room Attendant is responsible for cleaning and maintaining guest rooms and assigned public areas to ensure Hilton brand standards and cleanliness expectations are consistently achieved. This role plays a critical part in delivering a positive guest experience by maintaining clean, organized, and welcoming accommodations.
Successful candidates demonstrate attention to detail, efficiency, reliability, and a strong commitment to guest satisfaction.
WHO IS THIS POSITION FOR?
The Room Attendant role is ideal for someone who:
- Has a strong attention to detail and takes pride in maintaining clean and organized spaces
- Enjoys working independently while contributing to overall team success
- Is dependable, efficient, and able to manage daily assignments in a fast-paced environment
- Thrives in an active role requiring physical movement and time management
- Demonstrates a positive attitude and commitment to guest service
WHY JOIN OUR TEAM?
Competitive hourly pay with opportunities for advancement- Vacation / Sick / Bereavement / Holiday Pay
- Health, Vision, and Dental Insurance
- Life and Short-Term Disability Insurance
- 401(k) Retirement Plan
- Employee travel discounts at Hilton and Vista Host properties
- Employee housing may be available for eligible team members
- Complimentary Employee Assistance Program (personal and professional support)
- Opportunities for growth within the Vista Host portfolio
DUTIES AND RESPONSIBILITIES
Clean and maintain guest rooms, bathrooms, corridors, and assigned public areas in accordance with Hilton brand standards- Make beds, replace linens, dust furniture, vacuum carpets, clean floors, and sanitize surfaces to ensure rooms are guest-ready
- Restock towels, toiletries, and guest amenities in assigned rooms
- Ensure all assigned rooms meet cleanliness and presentation standards prior to inspection
- Report maintenance concerns, safety hazards, and damaged items promptly to management
- Respond to guest requests in a timely and professional manner
- Follow Lost and Found procedures and hotel safety protocols
- Handle cleaning supplies, chemicals, and equipment in accordance with safety guidelines
- Maintain organized housekeeping carts, storage areas, and supply closets
- Support deep cleaning projects and assist with public area cleanliness as needed
- Acknowledge and greet guests in a friendly and professional manner throughout the property
- Complete daily assignments efficiently while maintaining quality and productivity expectations
- Support other departments and perform additional duties as assigned by management
POSITION REQUIREMENTS
Ability to stand and walk for extended periods throughout the shift- Ability to lift and carry up to 50 pounds regularly and push or pull housekeeping carts and equipment
- Ability to bend, stoop, kneel, reach, and move throughout the property as needed, with or without reasonable accommodation
- Basic communication and comprehension skills in English preferred
- Ability to follow instructions, schedules, and cleaning standards consistently
- Ability to work flexible schedules, including weekends and holidays
- Basic communication and comprehension skills in English preferred
OUR CULTURE
At Starlite Yellowstone and across the Vista Host portfolio, we believe hospitality begins with how we treat one another. Our team is committed to supporting each other, serving our guests with care and professionalism, and creating an environment where every person’s experience inspires their heartfelt desire to return.
EQUAL OPPORTUNITY EMPLOYER
Vista Host Management & Development Company is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.
The Vista Host Promise: We will inspire unlimited potential for every Vista Host associate and hotel guest. We will do this by serving all whom we encounter with genuine kindness and exceptional hospitality. With these efforts, we will empower, and always advocate for, every person’s experience to result in their heartfelt desire to return.
