Top 60 Incident manager Jobs in Westborough, Ma

Salaried Account Manager - Hospital Security
Securitas Security Services —Marlborough, MA
- $59,904 a year
- Full-time
- Hospital
- Mid-level
- 3 years
- Paid holidays
- Disability insurance
14d
WIM Investigator II, AmSec WIM
Amazon.com Services LLC —Westborough, MA
- $74,400 - $130,100 a year
- Full-time
- Mid-level
- Psychology
- Mentoring
- AD&D insurance
- Health insurance
SRE
Elevate Technology Solutions —Hanscom AFB, MA
- $100,000 - $125,000 a year
- Full-time
- Remote
- Azure
- Computer Science
- DevOps
Quick Apply
6d
Freeway Service Patrol
IncidentClear —Littleton, MA
- From $29.65 an hour
- Full-time
- Background check
- Clean driving record
- Mechanic experience
- Health savings account
- Health insurance
Quick Apply
2h
Safety Coordinator
New England Sheets —Devens, MA
- $80,000 - $100,000 a year
- Full-time
- Mid-level
- Travel
- Manufacturing
Quick Apply
9d
Application System Specialist - Workday Benefits
UMass Memorial Health —Worcester, MA
- $83,116.80 - $149,593.60 a year
- 8 hour shift
- Remote
- Computer science
- 7 years
- Computer Science
Global Safety and Security Center Operator (GSOC)
TJX Companies —Marlborough, MA
- $21.90 - $27.90 an hour
- Weekends as needed
- Mid-level
- Office
- Bachelor's degree
- Health savings account
- Paid holidays
Regional EHS Manager III
Amazon.com Services LLC —Westborough, MA
- $94,200 - $141,400 a year
- Full-time
- Ability to climb stairs
- Master's degree
- Analysis skills
- AD&D insurance
- Health insurance
Sr. Manager, Global Infrastructure
Cognex Corporation —Natick, MA
- $160,000 - $230,000 a year
- Full-time
- Hybrid work
- Azure
- Office
- AWS
- Paid holidays
- Disability insurance
Global EHS Director
Repligen Corporation —Marlborough, MA
- $150,000 - $230,000 a year
- Full-time
- Writing skills
- Master's degree
- Analysis skills
- Dental insurance
- Flexible spending account
Customer On-Site - Holliston, MA
Traba —Holliston, MA
- $28 - $32 an hour
- Full-time
- Bilingual
- Mid-level
- High school diploma or GED
Compliance Officer
RWA Wealth Partners LLC —Newton, MA
- $120,000 - $180,000 a year
- Full-time
- Mid-level
- Office
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
SOC- Full Time, Mon-Fri, 1st Shift
Securitas Security Services —Framingham, MA
- $23.69 an hour
- Full-time
- 18 years or older
- Computer literacy
- English
- Paid training
- Paid holidays
Associate Director, Digital Workplace
Repligen Corporation —Waltham, MA
- $150,000 - $210,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- 11+ years
- Bachelor's degree
- Dental insurance
- Flexible spending account
IT Specialist
KARL STORZ —Auburn, MA
- $23.70 - $30.19 an hour
- Email
- Office
- Mentoring
- Communication skills
- Wellness program
- Health savings account
Internal IT Lead
Harbor IT —Framingham, MA
- $90,000 - $115,000 a year
- Full-time
- 5 years
- Windows
- Mentoring
Quick Apply
Global Security Operations Center (GSOC) Lead Analyst
New Balance —Brighton, MA
- $82,000 - $129,600 a year
- Weekends as needed
- Hybrid work
- Office
- Continuous improvement
- Quality control
- Disability insurance
- Health insurance
Manager. Network Operations & UC Services
Boston College —Chestnut Hill, MA
- $127,950 - $159,950 a year
- Full-time
- Computer Science
- 8 years
- University
- Paid holidays
- Health insurance
Service Desk Agent I
Spectrum Health Systems —Westborough, MA
- $21 - $24 an hour
- Full-time
- Clean driving record
- English
- Research
- Loan repayment program
- Health insurance
Quick Apply
3d
Support Engineer , Amazon Robotics Technical Support
Amazon.com Services LLC —Westborough, MA
- $90,400 - $158,200 a year
- Full-time
- Computer science
- Computer Science
- Data analysis skills
- AD&D insurance
- Health insurance
15h

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Salaried Account Manager - Hospital Security

Securitas Security Services -
Marlborough, MA

Apply Now

Job Details

Full-time
$59,904 a year
14 days ago

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Employee assistance program
Employee discount
Life insurance
Retirement plan

Qualifications

Customer communication
Team supervision

Full Job Description

Salaried Account Manager - Hospital Security

Location: Marlborough, MA

Schedule: Monday - Friday, 8:00AM - 4:00PM

Salary: $59,904 annually

The Security Account Manager is responsible for the overall leadership, administration, and operational success of security services on-site. This role serves as the primary point of contact for both clients and security personnel, ensuring exceptional service delivery, regulatory compliance, and a safe, secure environment. The Account Manager is responsible for personnel management, client relationship management, operational oversight, and security technology administration while maintaining the highest standards of professionalism and customer service.

Essential Responsibilities:

Personnel Management

Interview and train new hire security personnel.
Provide direct supervision, coaching, performance evaluations, and disciplinary action when necessary.
Develop employee schedules to ensure adequate staffing coverage across both corporate sites.
Manage timekeeping, payroll review, attendance, overtime, and employee leave requests.
Foster employee engagement, retention, and professional development.

Operational Leadership

Oversee day-to-day security operations.
Ensure all security officers adhere to post orders, standard operating procedures, and client expectations.
Conduct routine site inspections and quality assurance audits.
Develop and implement operational improvements to enhance service delivery.
Coordinate emergency response activities and maintain business continuity procedures.

Client Relations

Serve as the primary liaison between the client and the security organization.
Build and maintain strong relationships with client leadership.
Address client concerns promptly and implement corrective actions when necessary.
Prepare operational reports and participate in regular client meetings.

Investigations & Incident Management

Conduct internal investigations related to security incidents, policy violations, and workplace concerns.
Review surveillance footage and collect relevant evidence.
Complete detailed incident reports and investigative documentation.
Coordinate with law enforcement and emergency responders when appropriate.
Track incident trends and recommend preventive measures.

Administrative Responsibilities

Review and approve payroll submissions.
Maintain staffing reports, scheduling records, training documentation, and compliance files.
Prepare operational metrics and monthly performance reports.
Ensure compliance with company policies, client requirements, and applicable laws.

Qualifications

Minimum of 3–5 years of security experience with some management experience required.
Prior hospital security experience strongly preferred.
Strong leadership, organizational, and problem-solving skills.
Excellent written and verbal communication abilities.
Proficiency with Microsoft Office Suite.
Ability to conduct investigations and prepare professional reports.
Knowledge of access control systems, CCTV operations, and physical security best practices.
Valid driver's license with reliable transportation.
High school diploma, GED, or equivalent.

“Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.”

#NorthernNE

Our Company Mission:

Securitas’ mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.

Our Values:

Securitas’ core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.

Integrity:

Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don’t compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.

Vigilance:

Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don’t. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers’ premises.

Helpfulness:

As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.

Benefits include:

Retirement plan
Employer-provided medical and dental coverage
Company-paid life insurance
Voluntary life and disability insurance
Employee assistance plan
Securitas Saves discount program
Paid holidays
Paid time away from work

Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.

Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.

Apply Now

Refine Your Search

incident manager jobs in westborough, ma

Salaried Account Manager - Hospital Security

WIM Investigator II, AmSec WIM

SRE

Freeway Service Patrol

Safety Coordinator

Application System Specialist - Workday Benefits

Global Safety and Security Center Operator (GSOC)

Regional EHS Manager III

Sr. Manager, Global Infrastructure

Global EHS Director

Customer On-Site - Holliston, MA

Compliance Officer

SOC- Full Time, Mon-Fri, 1st Shift

Associate Director, Digital Workplace

IT Specialist

Internal IT Lead

Global Security Operations Center (GSOC) Lead Analyst

Manager. Network Operations & UC Services

Service Desk Agent I

Support Engineer , Amazon Robotics Technical Support

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