Top 76 Quality assurance manager Jobs in Westborough Ma

Training, Quality and Operations Manager
Walker, Inc. —Needham, MA
- $72,000 - $90,000 a year
- Full-time
- Bilingual
- Background check
- LMFT
- Health savings account
- Health insurance
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Quality Manager
Goodwin Recruiting —Watertown, MA
- $95,000 - $120,000 a year
- Full-time
- 5 years
- Bachelor of Science
- Bachelor's degree
Quick Apply
Sr Manager, Quality and Change Management
Hologic —Marlborough, MA
- $134,700 - $224,500 a year
- Engineering
- 8 years
- Senior level
Senior Manager, Quality Assurance
KARL STORZ —Auburn, MA
- $115,300 - $156,000 a year
- Email
- Office
- 3 years
- Bachelor's degree
- Wellness program
- Health savings account
Customer Quality Manager
Qnity —Marlborough, MA
- $99,120 - $155,760 a year
- Full-time
- Mid-level
- 8 years
- Bachelor's degree
QA Manager (Manager, Quality Assurance)
Redwire Space —Marlborough, MA
- $126,000 - $165,000 a year
- Full-time
- Background check
- Schematics
- 5 years
Quick Apply
Manager, Quality Engineering Product Surveillance
Repligen Corporation —Marlborough, MA
- $110,858 - $156,358 a year
- Full-time
- Word processing
- Engineering
- 3 years
- Dental insurance
- Flexible spending account
6d
Program Manager III, Network Quality
Dana-Farber Cancer Institute —Foxborough, MA
- $108,280 - $118,915 a year
- Full-time
- Hybrid work
- 7 years
- Research
- Analysis skills
Quality Safety Regulatory Project Manager, Hybrid, 40 hours, Days
UMass Memorial Health —Worcester, MA
- $87,276.80 - $157,081.60 a year
- 8 hour shift
- Hybrid work
- Software troubleshooting
- 5 years
- Word processing
Manager, Quality Assurance Plant Operations
RoslinCT US —Hopkinton, MA
- $115,000 - $150,000 a year
- Full-time
- Microsoft Excel
- Management
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
13d
Quality Manager
Anduril Industries —Waltham, MA
- $146,000 - $196,000 a year
- Email
- 7 years
- Engineering
- Master's degree
Quick Apply
Operations Quality Manager
MEVION MEDICAL SYSTEMS INC —Littleton, MA
- $145,000 - $175,000 a year
- Full-time
- Engineering
- 8 years
- Travel
Quick Apply
Quality Manager
Symetrica, Inc. —Westford, MA
- From $125,000 a year
- Full-time
- 3 years
- Bachelor's degree
- Travel
- Health savings account
- Health insurance
Quick Apply
Quality Manager - Industrial Mfg.
Search Staffing Group Inc. —Franklin, MA
- $125,000 - $140,000 a year
- Full-time
- Bachelor of Science
- Engineering
- 8 years
- Health insurance
- 401(k)
Quick Apply
6d
Quality Manager
Staffworks Group —Bellingham, MA
- $35 an hour
- Full-time
- Mid-level
- Analysis skills
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
Quality Manager
Accelera —Westminster, MA
- $31.97 - $63.46 an hour
- Full-time
- 5 years
- Supervising experience
- Team management
Quick Apply
3d
Manager Quality Compliance
Viridian Therapeutics, Inc. —Waltham, MA
- $118,000 - $145,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Paid parental leave
- AD&D insurance
Quick Apply
Senior Manager, Global Supplier Quality
Repligen Corporation —Marlborough, MA
- $150,000 - $190,000 a year
- Full-time
- 5 years
- Engineering
- Master's degree
- Dental insurance
- Flexible spending account
Technical & Quality Manager
Saint Gobain —Norwood, MA
- $115,200 - $178,000 a year
- 7 years
- Engineering
- Military encouraged
Quick Apply
Sr. QC Manager
Nova Biomedical —Waltham, MA
- $150,000 - $170,000 a year
- Full-time
- 5 years
- Ability to lift 50 pounds
- Product management
- Paid holidays
- Health insurance
Quick Apply

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quality assurance manager jobs near westborough ma

Training, Quality and Operations Manager

Walker, Inc. -
Needham, MA

Quick Apply

Job Details

Full-time
$72,000 - $90,000 a year

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
Referral program
Pet insurance

Qualifications

Computer operation
Teamwork
Customer service
Master's degree
Behavioral health

Full Job Description

About Walker

Since 1961, Walker Therapeutic & Educational Programs has been a trusted partner for children, youth, and families, navigating some of life’s most difficult challenges. Based in Needham, our mission is to nurture hope, build strengths, and develop lifelong skills in partnership with the children, youth, families, and communities we serve. We provide comprehensive, trauma-informed residential, educational, and clinical services to children and youth with complex social-emotional, behavioral, and learning needs, while supporting their families every step of the way. Through three specialized divisions—Residential & Educational Programs, Behavioral Health & Community-Based Services, and Walker Solutions—we deliver relationship-based care and capacity-building that makes a lasting difference. Today, we serve children, youth, and families from more than 150 communities across Massachusetts.

Make a Difference Every Day—and Gain Skills You Can Use for Life

The Training, Quality, & Operations Manager supports the consistency, quality, and day-to-day functioning of programs across the Behavioral Health Division. This role works in close partnership with Program Directors to strengthen training practices, support quality and compliance systems, and address operational needs across WCC, ECMHC, and TASP.

The Manager serves as a connector across programs, helping to implement standardized processes, identify areas for improvement, and provide hands-on support when programs are navigating transitions, growth, or increased demands. This is a collaborative, support-oriented role designed to enhance program stability and effectiveness while building internal capacity.

Essential Functions

Quality Assurance & Continuous Improvement

Support implementation and ongoing use of quality assurance and improvement processes across programs
Assist Program Directors in maintaining consistent quality monitoring practices, tools, and documentation standards
Support completion of utilization review and preparation for audits, monitoring reviews, and site visits

Training & Workforce Development

Help coordinate and support onboarding and training efforts across programs
Assist with development and maintenance of training materials and resources
Support implementation of clinical models, evidence-based practices, and consultation approaches
Partner with internal training and performance improvement teams as needed

Compliance & Regulatory Support

Support programs in maintaining compliance with licensure, accreditation, and contract requirements
Assist with organizing materials and processes during high-demand compliance periods

Operations & Systems Support

Assist with cross-program problem-solving related to workflows, service delivery, and staffing patterns
Support use and consistency of electronic health records and related workflows
Help maintain data accuracy and support use of data for program improvement
Provide short-term operational or supervisory support during staff transitions, vacancies, or leave coverage

Financial & Operational Support

Partner with Program Directors and billing/finance staff to support documentation and billing practices
Help identify workflow inefficiencies
Support collection and review of program feedback (staff, families, partners)

Collaboration & Communication

Work collaboratively with Program Directors while respecting program-level leadership and decision-making
Participate in division meetings and contribute to discussions on operations, quality, and capacity

Agency Responsibilities

Attend supervision, staff meetings, and required trainings
Follow all agency policies and procedures
Represent the organization in a professional manner
Participate in agency initiatives and committees as appropriate
All other duties as assigned

Skills and Abilities

· Must have the ability to access different community locations for meetings and sessions which may include. Walker sites and community-based locations.

· Strong computer skills.

· Excellent oral and written communication skills.

· Strong customer service skills

· Ability to meet deadlines and follow through with multiple projects simultaneously.

· Ability to respond to and follow through with requests professionally.

· Must be able to sit at workstation for prolonged periods of time, consistent with OSHA requirements.

· Ability to lift, pull, or push up to 10 lbs.

Schedule:

· Monday – Friday, 40 hours/week

· Flexible hours based on program and operational needs

· Remote work is available for some portion of time with manager approval, based on program and operational needs

Qualifications

Education and Certifications

Required:

· Master’s degree in behavioral health, or related field

Preferred:

· Independent clinical licensure (LICSW, LMHC, or LMFT in Massachusetts) with ability to provide clinical supervision toward licensure

Experience

Required:

· 3-5 years of previous experience in similar role

· Experience supporting program operations, training, quality, or compliance activities

· Strong organizational, communication, and problem-solving skills

Preferred:

5 years of previous experience in similar role
Previous experience in children’s behavioral health
Experience in community-based behavioral health settings
Familiarity with EHR systems, quality improvement processes, and regulatory standards
2–3+ years of management or supervisory experience in behavioral health or human services
Demonstrated experience in quality assurance, compliance, program operations, or systems improvement
Proven ability to leadcross-program initiatives during periods of change or operational strain

Other Requirements:

· Successfully complete all background check suitability requirements

· Must have reliable transportation with ability to travel to different locations

· Ability to meet deadlines and follow through with multiple projects simultaneously.

· Ability to respond to and follow through with requests professionally.

· Bilingual capabilities are preferred, but not required

Supervision:

Supervisor: Vice President of Behavioral Health

Supervises: No ongoing direct reports but may provide short-term supervision or team support during coverage needs, transitions, or vacancies.

Equal Opportunity Statement

Walker is an equal opportunity employer and does not discriminate based upon an individual's race, color, religion, national origin, sex, age, marital status, sexual orientation, genetic information, disability, veteran status, pregnancy, national guard or reserve unit obligations, participation in discrimination complaint-related activities, or membership in any category protected by federal or state law.

Pay: $72,000.00 - $90,000.00 per year

Benefits:

401(k)
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Paid time off
Pet insurance
Referral program
Tuition reimbursement
Vision insurance

Application Question(s):

Do you have experience working with children in behavioral health?
Have you completed a master's degree that is license eligible for LMHC or LICSW?

Education:

Master's (Required)

Work Location: In person

Quick Apply

Refine Your Search

quality assurance manager jobs in westborough ma

Training, Quality and Operations Manager

Quality Manager

Sr Manager, Quality and Change Management

Senior Manager, Quality Assurance

Customer Quality Manager

QA Manager (Manager, Quality Assurance)

Manager, Quality Engineering Product Surveillance

Program Manager III, Network Quality

Quality Safety Regulatory Project Manager, Hybrid, 40 hours, Days

Manager, Quality Assurance Plant Operations

Quality Manager

Operations Quality Manager

Quality Manager

Quality Manager - Industrial Mfg.

Quality Manager

Quality Manager

Manager Quality Compliance

Senior Manager, Global Supplier Quality

Technical & Quality Manager

Sr. QC Manager

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