Compass Concierge and Companions is a locally owned home care provider serving older adults throughout Southern Maine. We provide personalized, non-medical support that helps seniors remain safe, independent, and engaged in the place they call home.
Our services include companionship, personal care assistance, dementia support, respite care, transportation, meal preparation, light housekeeping, and supplemental support within assisted living and memory care communities. We work closely with clients, families, healthcare providers, and community partners to create individualized care solutions that enhance quality of life and provide peace of mind.
With a growing team of compassionate caregivers and care professionals, Compass is committed to delivering exceptional service while building meaningful relationships with the seniors and families we serve.
Compass Concierge and Companions is seeking a highly organized, adaptable, and compassionate Scheduler to support our growing home care agency. This position is primarily based in our Windham office and plays a key role in ensuring clients receive consistent, high-quality care while supporting our team of caregivers throughout Southern Maine.
This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and understands that client care needs do not always occur during traditional business hours.
What You'll Do
- Coordinate and manage caregiver schedules to ensure seamless client coverage.
- Respond to schedule changes, call-outs, and urgent staffing needs.
- Communicate regularly with clients, families, caregivers, and community partners.
- Assist with caregiver onboarding, documentation, and administrative tasks.
- Occasionally travel throughout Southern Maine to visit clients, caregivers, and community partners as needed.
- Support after-hours and weekend scheduling needs on a rotating or as-needed basis.
What We're Looking For
- Exceptional organizational and communication skills.
- Ability to remain calm and professional when handling last-minute changes.
- Strong problem solving and decision making abilities.
- Proficiency with scheduling software and Microsoft Office.
- Reliable transportation and willingness to travel throughout Southern Maine when necessary.
- Experience in home care, healthcare, senior services, or human services preferred.
Work Schedule & Flexibility
While this position is based in our Windham office, we offer flexibility in scheduling and understand that work-life balance is important. However, because we provide services seven days a week, candidates must be willing to:
- Be available outside of traditional business hours when urgent client or staffing needs arise.
- Occasionally respond to evening, weekend, or early-morning scheduling issues.
- Adapt their schedule as needed to support client care and agency operations.
Why Join Compass?
At Compass Concierge and Companions, we're more than a home care agency - we're a team of dedicated professionals committed to helping older adults live safely, comfortably, and independently while providing peace of mind to their families. Our work is meaningful, relationship-driven, and makes a real difference in the lives of the people we serve every day.
As a member of our team, you'll have the opportunity to build strong relationships with clients, families, caregivers, and community partners while playing a vital role in coordinating services that allow seniors to remain engaged in their communities and maintain their quality of life.
We foster a collaborative, supportive work environment where teamwork, compassion, and professionalism are valued. You'll work alongside experienced caregivers, care professionals, and leadership who are passionate about delivering exceptional service and supporting one another through the challenges and rewards of home care.
At Compass, no two days are the same. If you enjoy problem solving, building relationships, and making a meaningful impact, you'll find this role both rewarding and fulfilling. We value initiative, encourage professional growth, and empower our team members to contribute ideas that help us continuously improve the care and support we provide.
This is an opportunity to be part of a locally owned, mission-driven organization that genuinely cares about its clients, caregivers, and employees - and where the work you do each day truly matters.
Pay: From $25.00 per hour
Benefits:
- Employee assistance program
- Flexible schedule
- Paid time off
- Professional development assistance
Work Location: In person
