Top 2 Wedding planning Jobs in Westbrook, Me

Portland Embassy Suites- Front Desk Positions
Embassy Suites, Portland ME —Portland, ME
- Hotel
- Organizational skills
- Communication skills

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Portland Embassy Suites- Front Desk Positions
Embassy Suites, Portland ME —Portland, ME
Welcome guests upon their arrival and assign rooms. Confirm group reservations and arrange personalized services for VIP customers and event attendees, like…

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The Ohioan Hotel and Event Center —Lewis Center, OH
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2d
Bridal Stylist - (4 Days a Week)
Ivoryology - A Bridal Boutique —Columbus, OH
Execute morning prep - answering bride messages, preparing bridal suites, and steaming and repairing gowns before the doors open.
$19 - $35 an hour
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Portland Embassy Suites- Front Desk Positions

Embassy Suites, Portland ME
Portland, ME

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Job Details

Qualifications

Customer records maintenance
Hotel and accommodations payment processing
Phone communication
Greeting customers
Client inquiry handling
Answering guest questions
Credit card payment processing
Hotel room assignment management
Financial record maintenance
Organizational skills
Receptionist experience within hospitality industry
Hospitality online booking platforms
Hotel and accommodations guest complaints handling
Suggestive selling
Travel planning software
Communication skills
Entry level

Full Job Description

Are you a customer service star?

We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.

Responsibilities

Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients’ complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments

Skills

Work experience as a Hotel Front Desk Agent, Receptionist or similar role
Understanding of how travel planning websites operate, like Booking and TripAdvisor
Customer service attitude
Excellent communication and organizational skills

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wedding planning jobs in westbrook, me

Portland Embassy Suites- Front Desk Positions

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