Top 290 Customer care coordinator Jobs in Westbury, Ny

NHTD/TBI Intake Coordinator
Always Compassionate Home Care —Melville, NY
- $62,000 - $72,000 a year
- Full-time
- Nursing
- Mid-level
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
4d
Client Care Coordinator/Admin
Prime Performance Sports Chiropractic, PC —Greenlawn, NY
- $35,000 - $42,000 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Professional development assistance
- Flexible schedule
Quick Apply
Associate Patient Care Coordinator
Optum —Bethpage, NY
- $16 - $29 an hour
- Urgently hiring
- Microsoft Excel
- Microsoft Outlook
- OSHA
- AD&D insurance
- Employee stock purchase plan
Patient Care Coordinator
Optum —Syosset, NY
- $18 - $32 an hour
- Urgently hiring
- Microsoft Outlook
- OSHA
- Computer literacy
- AD&D insurance
- Employee stock purchase plan
Patient Coordinator
Ivy Rehab Network —Albertson, NY
- $20 - $22 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Administrative experience
- Paid holidays
- Paid time off
Quick Apply
6d
Patient Care Coordinator - Dr. Rodericks
Hospital for Special Surgery —Fresh Meadows, NY
- $26.65 - $40.87 an hour
- Full-time
- Computer literacy
- Mid-level
- High school diploma or GED
Life Clinic Coordinator
Life Time —Garden City, NY
- $22.25 - $29.75 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Clinic
- Disability insurance
- Health insurance
Intake Coordinator
CDAA —New Hyde Park, NY
- $21 - $24 an hour
- Full-time
- Up to 50% travel
- Office
- High school diploma or GED
- Paid time off
Quick Apply
Medical Services Coordinator
BEHAVIORAL HEALTH PRACTICE SERVICES LLC. —Garden City, NY
- From $22.75 an hour
- Full-time
- Psychiatry
- HIPAA
- Mid-level
- Paid parental leave
- AD&D insurance
Quick Apply
6d
Scheduling Coordinator - Rye, NY
New York Blood Center Inc —Rye, NY
- $31 an hour
- Full-time
- Microsoft Excel
- Hospital
- Customer service
Dental Insurance Coordinator & Front Desk Receptionist
Max Dental Group —Hicksville, NY
- $25 - $30 an hour
- Part-time
- Dental office
- Mid-level
- Organizational skills
- Dental insurance
Quick Apply
Patient Care Coordinator
Professional Physical Therapy —Plainview, NY
- $18 - $21 a year
- Full-time
- Administrative experience
- High school diploma or GED
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
2d
Patient Services Representative
MOTION PT Group —Bethpage, NY
- $19 an hour
- Full-time
- Computer literacy
- HIPAA
- High school diploma or GED
- Dental insurance
- Paid time off
10d
Front Desk Coordinator / Sales Associate
The Joint Chiropractic —Westbury, NY
- $17 - $20 an hour
- Part-time
- Spanish
- English
- Clinic
- Opportunities for advancement
Quick Apply
Intake Coordinator
Always Compassionate Home Care —Melville, NY
- $68,000 - $72,000 a year
- Full-time
- Bilingual
- Customer service
- Medical office experience
- Health insurance
- Dental insurance
Quick Apply
Patient Care Coordinator - Woodbury, NY
Hyperbaric Medical Solutions —Woodbury, NY
- $25 - $30 an hour
- Full-time
- Spanish
- Computer literacy
- English
- Commuter assistance
- AD&D insurance
Quick Apply
Patient Services Representative
Motion Physical Therapy Group —Bethpage, NY
- $19 an hour
- Full-time
- Computer literacy
- HIPAA
- High school diploma or GED
- Dental insurance
- Paid time off
10d
Patient Service/Front Desk Coordinator Part Time
MyEyeDr. —Plainview, NY
- $16 - $21 an hour
- Part-time
- Administrative experience
- Computer skills
- Communication skills
Dental Receptionist
All About Smiles —Oceanside, NY
- $22 - $29 an hour
- Part-time
- Dental office
- In-person
- Entry level
Quick Apply
Helpline Coordinator
COMMUNITY SERVICE SOCIETY OF NEW YORK —New York, NY
- $75,196 a year
- Full-time
- Hybrid work
- Spanish
- Experience working with individuals with disabilities
- Mid-level
- Commuter assistance
- Health insurance
Quick Apply
10d

I want to receive the latest job alert for customer care coordinator in westbury, ny

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer care coordinator jobs near westbury, ny

Intake Coordinator jobs in Melville, NY

Patient Care Coordinator jobs in Plainview, NY

Dental Receptionist jobs in Oceanside, NY

Intake Coordinator jobs in New Hyde Park, NY

Clinical Research Coordinator jobs in Connecticut

Customer Care Coordinator jobs in Dallas Fort Worth, TX

Customer Care Coordinator jobs in San Bernardino, CA

Fleet Coordinator jobs in California

3rd Shift Customer Service jobs in Milwaukee County, WI

Customer Care Coordinator jobs in Birmingham, AL

Customer Care Coordinator jobs in Rosenberg, TX

Patient Care Technician jobs in Dothan, AL

Medical Services Manager jobs in Wilkes Barre, PA

Medical Services Manager jobs in Visalia, CA

Medical Services Manager jobs in Philadelphia, PA

Household Manager jobs in Denver, CO

School Operations Manager jobs in New York, NY

Medical Services Manager jobs in Troy, MI

Lvn Case Manager jobs in Los Angeles, CA

Front Desk Coordinator jobs in Santa Ana, CA

NHTD/TBI Intake Coordinator

Always Compassionate Home Care -
Melville, NY

Quick Apply

Job Details

Full-time
$62,000 - $72,000 a year
4 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Customer relationship building
Electronic health records (EHR) management
Intake
Operations coordination
Client rapport building
Regulatory compliance
Care documentation
Medicaid health insurance
Healthcare referral management
Bachelor's degree
Working with families
Medicaid regulations
Medicaid
Home healthcare regulations
Health information management
Productivity software
Case referral
Cross-functional collaboration
Managing patient records
Case service coordination
Documentation review

Full Job Description

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Pay: $62,000.00 - $72,000.00 per year

Job description:

The NHTD/TBI Intake Coordinator serves as the primary point of contact for individuals seeking services through New York State's Nursing Home Transition and Diversion (NHTD) and Traumatic Brain Injury (TBI) Medicaid Waiver Programs. This position is responsible for coordinating the intake and enrollment process from referral through admission while ensuring compliance with all New York State Department of Health (DOH) waiver requirements.

Qualifications:

Bachelor's degree required; degree in Healthcare Administration, Social Work, Human Services, Nursing, or a related field preferred.
Minimum of 2-3 years of intake, admissions, care coordination, or case management experience within healthcare or home and community-based services.
Experience working with the New York State NHTD and/or TBI Waiver Programs preferred.
Working knowledge of Medicaid, NYS Department of Health regulations, and Home and Community-Based Services (HCBS).
Strong organizational, analytical, and time-management skills.
Excellent verbal and written communication skills.
Ability to manage multiple referrals simultaneously while maintaining accuracy.
Strong customer service and relationship-building skills.
Detail-oriented with excellent problem-solving abilities.
Proficient in Microsoft Office Suite, EMR systems, and electronic documentation.

Requirements:

Receive, review, and process referrals for NHTD and TBI Waiver participants.
Coordinate the intake process from initial referral through successful enrollment into services.
Verify Medicaid eligibility and ensure participants meet waiver eligibility requirements.
Collect, review, and maintain all required intake documentation, assessments, physician orders, and supporting records.
Collaborate with RRDC staff, Service Coordinators, discharge planners, hospitals, rehabilitation facilities, skilled nursing facilities, and community referral sources.
Coordinate with Clinical Operations and Account Managers to ensure timely initiation of approved waiver services.
Monitor referral status and proactively communicate updates with referral sources and internal stakeholders.
Maintain accurate documentation within the agency's electronic medical record and tracking systems.
Ensure all participant records comply with NYS DOH, Medicaid Waiver, and agency documentation standards.
Track pending referrals, authorizations, and enrollment timelines to ensure timely admissions.
Identify and resolve barriers that may delay participant enrollment or service initiation.
Participate in interdisciplinary meetings regarding participant admissions and transitions.
Develop and maintain strong relationships with referral partners to support continued program growth.
Assist with audits, quality assurance initiatives, and regulatory reviews related to intake documentation.
Perform additional duties assigned by leadership.

Core Competencies:

Knowledge of Home and Community-Based Services (HCBS)
Understanding of NHTD/TBI Waiver eligibility and enrollment processes
Strong attention to detail and documentation accuracy
Excellent organizational and multitasking skills
Ability to work independently while collaborating across departments
Professional communication with participants, families, providers, and referral partners
Strong critical thinking and problem-solving abilities
Ability to prioritize competing deadlines in a fast-paced environment

Benefits:

401(k)
Health Insurance
Dental/Vision
Aflac
Paid time off

Always Compassionate Home Care provides equal opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or any other non-merit based factors protected federal, state, or local law. All employment related decisions are based solely on relevant criteria including experience and suitability. If you require assistance to fill out this application form or during any phase of the job application process, please notify the person who gave you this form or Always Compassionate Home Care’s Human Resources Department and every reasonable effort will be made to accommodate your needs in a timely manner in accordance with federal, state, and/or local law.

CORPWKD

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Quick Apply

Refine Your Search

customer care coordinator jobs in westbury, ny

NHTD/TBI Intake Coordinator

Client Care Coordinator/Admin

Associate Patient Care Coordinator

Patient Care Coordinator

Patient Coordinator

Patient Care Coordinator - Dr. Rodericks

Life Clinic Coordinator

Intake Coordinator

Medical Services Coordinator

Scheduling Coordinator - Rye, NY

Dental Insurance Coordinator & Front Desk Receptionist

Patient Care Coordinator

Patient Services Representative

Front Desk Coordinator / Sales Associate

Intake Coordinator

Patient Care Coordinator - Woodbury, NY

Patient Services Representative

Patient Service/Front Desk Coordinator Part Time

Dental Receptionist

Helpline Coordinator

I want to receive the latest job alert for customer care coordinator in westbury, ny

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected