Top 240 Customer relations representative Jobs in Westchester, Fl

Customer Service Representative
Westchester General Hospital —Miami, FL
- Full-time
- Anatomy knowledge
- Hospital
- Computer literacy
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Admitting Representative
Westchester General Hospital —Miami, FL
- Full-time
- Spanish
- Hospital
- Customer service
- On-the-job training
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Customer Relations Specialist F/T
City of Sunny Isles Beach —Sunny Isles Beach, FL
- $41,191.61 - $67,554.23 a year
- Weekends as needed
- Word processing
- Writing skills
- Basic math
- AD&D insurance
- Disability insurance
12d
Athlete Relations Associate - Signings
Fanatics Commerce —Miramar, FL
- Weekends as needed
- Customer service
- Mid-level
- Travel
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Customer Rep - Call Center - Remote
Deposita™, An Allied Universal® Company —Miami, FL
- $17 - $18 an hour
- Full-time
- Remote
- Spanish
- Computer science
- Computer Science
- AD&D insurance
- Paid holidays
Quick Apply
11d
Global Health Representative (Full Time, Days)
Nicklaus Children's Hospital —Miami, FL
- Full-time
- Microsoft Excel
- Medical office experience
- Urgent Care
Customer Relations Representative - State Farm Agent Team Member
Ava Stewart - State Farm Agent —Miramar, FL
- $55,000 - $100,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- 401(k)
Quick Apply
CUSTOMER SERVICE REPRESENTATIVE CALL CENTER In Person, Hammocks
COMMUNITY HEALTH OF SOUTH FLORIDA INC —Miami, FL
- $15.38 - $18.50 an hour
- CPR Certification
- BLS Certification
- Basic math
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Provider Relations Representative
DOCTORS HEALTHCARE PLANS, INC. —Coral Gables, FL
- Full-time
- Spanish
- Bachelor of Science
- English
Quick Apply
3d
Grievance and Appeals Analyst I
Sunscripts - OTC —Doral, FL
- $22 - $24 an hour
- Weekends as needed
- Ability to walk for extended periods
- English
- Research
- Health savings account
- Health insurance
Quick Apply
13d
Client Services Representative
Eastern Aero Marine Worldwide —Miami, FL
- Full-time
- Microsoft Word
- Background check
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
Accounts Receivable Representative
Edda's Cake Corporation —Miami, FL
- From $17 an hour
- 8 hour shift
- QuickBooks
- Organizational skills
- In-person
- Health insurance
- Paid time off
Quick Apply
B2B Account Executive
Wholesale Payments Inc. —Florida
- $80,000 - $150,000 a year
- Full-time
- Hospitality
- US work authorization
- 1 year
- Health insurance
- Dental insurance
Quick Apply
Account Representative - State Farm Agent Team Member
Ileana Cabrera-Rodriguez - State Farm Agent —Coral Gables, FL
- $50,000 - $70,000 a year
- Full-time
- Office
- Communication skills
- Marketing
- Health insurance
- 401(k)
Quick Apply
Customer Relations Representative - State Farm Agent Team Member
Sara Stevenson - State Farm Agent —Hollywood, FL
- $40,000 - $65,000 a year
- Full-time
- Communication skills
- Marketing
- Entry level
- Paid time off
- Opportunities for advancement
Quick Apply
Clinical Support Assistant
Galen College of Nursing —Pembroke Pines, FL
- Full-time
- Mid-level
- 2 years
- Communication skills
- Employee stock purchase plan
- Disability insurance
Quick Apply
4d
Facilities Operations Control Representative (Coral Gables campus)
University of Miami —Coral Gables, FL
- Full-time
- Microsoft Word
- Microsoft Outlook
- Inventory management
11d
Customer Relations Representative - State Farm Agent Team Member
Jesse Mesa - State Farm Agent —Miami, FL
- $55,000 - $75,000 a year
- Full-time
- Office
- Leadership
- Communication skills
- Paid training
- Paid holidays
Quick Apply
Grievance and Appeals Analyst I
Solis Health Plans —Doral, FL
- $22 - $24 an hour
- Weekends as needed
- Ability to walk for extended periods
- Research
- Mid-level
Quick Apply
Labor Relations Specialist, Human Resources, Full Time, Days
Jackson Health —Miami, FL
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
Quick Apply

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Customer Service Representative

Westchester General Hospital -
Miami, FL

Quick Apply

Job Details

Full-time

Qualifications

Health insurance policy knowledge
Insurance regulation

Full Job Description

POSITION SUMMARY:

Customer Service Representatives are responsible for answering telephone calls, assisting callers with insurance billing questions and pursuing patient debts.

Essential Functions

Adheres to the Coral West Community Hospital goals and values providing exceptional customer service at all times.
Uses proper phone etiquette: tone of voice / smile while on the phone. Speaking to callers with respect and empathy.
Reviews patient accounts and insurance claims processing in detail to ensure validity of balance and rectifies any discrepancies.
Documents details of all conversations and activity on the account in the notes of the patient chart in a clear and professional manner as it pertains to billing and collections.
Answers calls promptly by third ring and attempts to resolve on first contact. Transfers appropriately when unable to complete independently.
Retains confidentiality about patient issues and concerns, never discussing with other co-workers.
Assists in review of patient statements for accuracy and identifies trends of patient collections.
Pursues all patient debts on AR with a sense of urgency.
Aides in export of past due patient accounts to outside agencies.
Supports internal customers with billing questions.
Responds in a timely fashion to all billing messages and correspondence.
Assists with daily balancing of patient collections.
Brings issues to the supervisor as necessary to resolve issues.
Takes on additional projects as assigned.
Works well in a team environment to accomplish common tasks in a collegial manner.

Experience Required

Familiarity with insurance rules and regulations preferred
Previous billing experience preferred
Analytical skills required
Good customer service skills
Good communication skills
Ability to problem solve

SKILLS AND ABILITIES:

Use language and mathematical skills to analyze and interpret reports and related material.
Use special record keeping procedures.
Recognize errors in recorded information.
Perform routine and repetitive work.
Excellent computer skills.
Knowledge of 3M Encoder.
Medical Terminology.
Principles of disease.
Use of appropriate ICD-10 codes and CPT (Current Procedure Terminology) for diagnosis and procedures.
Anatomy and Physiology.
Medical Terminology.

PHYSICAL DEMANDS:

Light Work: Exerting up to 20 pounds of force occasionally for up to 1/3 of the time and/or up to 10 pounds of force occasionally for up to 1/3 of the time to move objects. Requires walking or standing to a significant degree, or requires sitting most of the time but entails pushing and/or pulling of arm or leg controls, or requires working at a production rate pace entailing the constant pushing and/or pulling of material even though the weight of those materials is negligible.

ENVIRONMENTAL CONDITIONS:

Inside: Protection from weather conditions but not necessarily from temperature changes.

REASONING DEVELOPMENT:

Apply principles of rational systems to solve practical problems and deal with a variety of concrete variables. Interpret instructions furnished in written, oral, diagrammatic form.

MATHEMATICAL DEVELOPMENT:

No special computation skills are necessary. Basic mathematical skills and concepts will be utilized for patient payment needs and calculate their care expenses.

LANGUAGE DEVELOPMENT:

Reading: Read and understand instructions, safety rules, legal documents and the components of medical records.

Writing: Write reports with proper format, punctuation, spelling and grammar, using all parts of speech.

Speaking: Speak with poise, voice control, and confidence, respect, using correct and English and well-modulated voice.

RELATIONSHIPS TO DATA, PEOPLE AND THINGS:

Data: Compiling: Gathering, collating or classifying information about data, people, or things. Reporting and/or carrying out a prescribed action in relation to information are frequently involved.

People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information.

Things: Operating-Controlling: Starting, stopping, controlling and adjusting the progress of machines or equipment. Operating machines involves setting up and adjusting the machine or materials as the work progresses. Controlling involves observing progress of operations and turning devices to regulate reactions of materials.

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Refine Your Search

customer relations representative jobs in westchester, fl

Customer Service Representative

Admitting Representative

Customer Relations Specialist F/T

Athlete Relations Associate - Signings

Customer Rep - Call Center - Remote

Global Health Representative (Full Time, Days)

Customer Relations Representative - State Farm Agent Team Member

CUSTOMER SERVICE REPRESENTATIVE CALL CENTER In Person, Hammocks

Provider Relations Representative

Grievance and Appeals Analyst I

Client Services Representative

Accounts Receivable Representative

B2B Account Executive

Account Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Clinical Support Assistant

Facilities Operations Control Representative (Coral Gables campus)

Customer Relations Representative - State Farm Agent Team Member

Grievance and Appeals Analyst I

Labor Relations Specialist, Human Resources, Full Time, Days

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