Top 1681 Onboarding manager Jobs in Westchester, Il

Customer Success Manager
Diagnostic Support Services —Aurora, IL
- $80,000 - $100,000 a year
- Full-time
- Management
- 5 years
- Laboratory experience
- Health insurance
- Dental insurance
Quick Apply
National Contact Center Manager
Pet Butler —Plainfield, IL
- $60,000 - $75,000 a year
- Full-time
- Hybrid work
- Marketing
- 3 years
- High school diploma or GED
- Paid holidays
- Disability insurance
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Senior Client Success Manager
Confidential —Lombard, IL
- $115,000 - $130,000 a year
- Full-time
- Background check
- Office
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
11d
House Manager / Personal Assistant
MAHLER PRIVATE STAFFING —Hinsdale, IL
- $150,000 - $175,000 a year
- Weekends as needed
- Google Workspace
- Inventory management
- Mid-level
5d
Talent Acquisition Manager
Builtech Services, LLC —Palatine, IL
- $80,000 - $110,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- US work authorization
- Health savings account
- Health insurance
Quick Apply
Onboarding Program Manager
Burroughs, Inc. —Elmhurst, IL
- $82,000 - $124,000 a year
- Office
- Continuous improvement
- Senior level
Security Program Manager
The Scion Group —Chicago, IL
- $115,000 - $130,000 a year
- Urgently hiring
- Hospitality
- 5 years
- Office
- Paid parental leave
- Paid holidays
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Manager Training - Quality - Corporate
Medline Industries —Northfield, IL
- $92,000 - $138,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Management
- Mid-level
- Health insurance
- 401(k)
Care Ally Program Manager
Duly Health and Care —Downers Grove, IL
- $99,000 - $149,000 a year
- Full-time
- Nursing
- Microsoft Outlook
- 3 years
- Disability insurance
- Health insurance
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Client Onboarding Manager
SpotOn —Chicago, IL
- $77,900 - $100,000 a year
- Full-time
- Hybrid work
- Spanish
- English
- 3 years
- Commuter assistance
- Paid parental leave
Quick Apply
Credential & Licensing Manager
Forum Health —Lisle, IL
- $90,000 - $105,000 a year
- Full-time
- 5 years
- Mid-level
- Continuous improvement
- Continuing education credits
- Health insurance
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Sales Enablement Onboarding Manager
Smokeball —Chicago, IL
- $100,000 - $120,000 a year
- Full-time
- Mid-level
- Continuous improvement
- Health insurance
- Dental insurance
Quick Apply
11d
Manager In Training
Dutchess Cannabis —North Riverside, IL
- From $70,000 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
Administrative Manager
Freeman Mathis and Gary LLP —Chicago, IL
- $80,000 - $110,000 a year
- Pass drug screening
- Mid-level
- 3 years
- Health savings account
- Disability insurance
Quick Apply
Customer Experience Manager
Visual Comfort & Co. —Skokie, IL
- $110,000 - $115,000 a year
- Weekends as needed
- Mid-level
- Bachelor's degree
- Mentoring
- Paid holidays
- Disability insurance
Customer Success Manager
CodeHS, Inc. —Chicago, IL
- $64,000 - $78,000 a year
- Full-time
- School experience
- Computer science
- Writing skills
Quick Apply
Talent and Organizational Development Manager
National Insurance Crime Bureau —Oak Brook, IL
- $100,000 - $115,000 a year
- Full-time
- Hybrid work
- 5 years
- Research
- Office
- 401(k)
- Paid time off
Quick Apply
Customer Service Lead
Advanced Purification Engineering Corporation —Rosemont, IL
- $110,000 - $130,000 a year
- Full-time
- Hybrid work
- Bachelor of Science
- Mid-level
- Supervising experience
- Dental insurance
- Paid time off
Quick Apply
Regional Manager, Logistics
THISTLE HEALTH INC —Northlake, IL
- $96,900 - $103,900 a year
- Full-time
- 5 years
- High school diploma or GED
- Bachelor's degree
Quick Apply
Manager Org Effectiveness
Ulta Beauty, Inc. —Bolingbrook, IL
- $106,000 - $140,000 a year
- Full-time
- Hybrid work
- Office
- 8 years
- Fair chance
- Dental insurance
- Paid time off

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onboarding manager jobs near westchester, il

Customer Success Manager

Diagnostic Support Services
Aurora, IL

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Job Details

Full-time
$80,000 - $100,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
Life insurance

Qualifications

Customer communication
Teamwork
Management
Team development
Bachelor's degree
Attention to detail
Management reporting

Full Job Description

Company Summary:

Diagnostic Support Services (DS2) provides healthcare organizations with the most needed laboratory and medical support services — including custom kitting & supplies, specimen collection & medical services, medical courier & transportation, and technology & integration.

Our mission is to serve as a single point of contact for our clients, helping them integrate our solutions and proprietary technology into their workflow to create efficiency, reduce costs, and stay competitive.

We proudly support a wide range of healthcare organizations — from medical laboratories and pharmaceutical companies to direct-to-consumer healthcare brands and clinical research organizations.

At DS2, our team is dedicated to delivering prompt, specialized, and compassionate service with a clear focus on improving both customer experience and patient outcomes.

Job Summary:

The Manager, Customer Success is responsible for leading the day-to-day operations of DS2's Customer Success and Logistics functions, ensuring exceptional client service, operational efficiency, and successful execution of client programs. This role provides leadership, coaching, and oversight to the Customer Success Project Management team while serving as a key operational partner across departments including Warehouse, Logistics, Phlebotomy, Sales, Finance, and Operations.

The Manager is responsible for overseeing client support activities, carrier management, operational workflows, and service delivery execution. This position ensures client needs are met through proactive communication, effective problem-solving, and cross-functional collaboration while driving process improvements that enhance customer satisfaction, operational performance, and scalability.

The ideal candidate is a strong people leader with experience in customer success, logistics, and operational management who thrives in a fast-paced healthcare services environment and is committed to delivering exceptional service to both clients and patients.

Key Responsibilities:

Team Leadership & Customer Success Oversight

Lead and support the Customer Success Project Management team, including coaching, training, performance management, and operational guidance.
Oversee daily workflows and ensure timely completion of client requests, escalations, and operational tasks.
Foster a customer-centric culture focused on responsiveness, accountability, and service excellence.
Assist with onboarding and training of new team members.
Monitor team performance metrics and identify opportunities for operational improvement and development

Operational Support & Process Management

Maintain documentation related to client requirements, pricing requests, and operational procedures.
Assist with implementation planning and operational readiness for new and existing clients.
Support internal reporting initiatives and provide insights related to client activity, and carrier performance.
Ensure compliance with company procedures, service standards, and client-specific requirements.
Assist in developing and improving SOPs, workflows, and customer success processes.

Cross-Functional Collaboration

Partner with Operations, Sales, Finance, and Customer Support teams to ensure alignment on client deliverables and operational priorities.
Communicate operational updates, risks, and service concerns proactively to leadership and stakeholders.
Support process improvement initiatives focused on operational efficiency and customer satisfaction.

Qualifications

Bachelor’s degree preferred or equivalent professional experience.
5+ years of experience in Customer Success, Operations Management, or Team Leadership roles.
Experience in healthcare, laboratory services, mobile phlebotomy, or medical logistics is required.
Previous experience managing or leading teams in a fast-paced operational environment.
Exceptional organizational and multitasking skills with strong attention to detail.
Ability to manage multiple priorities and shifting operational demands.
Strong written and verbal communication skills.
Proficiency in CRM systems such as Salesforce, and Microsoft Office.

Work Conditions:

On-site at DS2’s Aurora facility.
May involve lifting up to 50 lbs and occasional after-hours availability for facility emergencies or maintenance work.

Benefits:

401(k)
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Vision insurance

Job Type: Full-time

Pay: $80,000.00 - $100,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Application Question(s):

Are you able to work in office, 5 days a week?

Experience:

Management: 1 year (Required)
Healthcare: 1 year (Required)

Work Location: In person

Quick Apply

Refine Your Search

onboarding manager jobs in westchester, il

Customer Success Manager

National Contact Center Manager

Senior Client Success Manager

House Manager / Personal Assistant

Talent Acquisition Manager

Onboarding Program Manager

Security Program Manager

Manager Training - Quality - Corporate

Care Ally Program Manager

Client Onboarding Manager

Credential & Licensing Manager

Sales Enablement Onboarding Manager

Manager In Training

Administrative Manager

Customer Experience Manager

Customer Success Manager

Talent and Organizational Development Manager

Customer Service Lead

Regional Manager, Logistics

Manager Org Effectiveness

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