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Engineering Field Service Technician

HavocAI
North Kingstown, RI

Apply Now

Job Details

Full-time
$100,000 - $125,000 a year

Benefits

Paid parental leave
Health insurance
Unlimited paid time off
Dental insurance
Parental leave
Vision insurance
401(k) matching
Life insurance

Qualifications

Field service equipment repair
Customer communication
Engineering equipment malfunctions diagnostics
Mechanical assembly
Equipment safety procedures
Electro-mechanical components
Electrical work
Hardware maintenance
Electronic systems troubleshooting
Electrical schematic reading and interpretation
Mechanical drawings
Electrical equipment corrective maintenance
Electrical maintenance
Electrical parts
Electrical assembly
Field engineering
Mechanical troubleshooting

Full Job Description

About Us:

Havoc is a leader in all-domain collaborative autonomy. Its software-defined hardware approach powers military and commercial-grade autonomous systems across sea, air, and land to sense, decide, and act together in complex and contested environments. Havoc connects assets, enabling them to share information, adapt in real time, and continue operating even when communications are disrupted or denied. Havoc optimizes mission performance and minimizes human risk.

Havoc was founded in 2024 and headquartered in Providence, Rhode Island. Learn more at Havoc: All-Domain Collaborative Autonomy .

About the Role

We are seeking an Engineering Field Service Technician to support the deployment, maintenance, and sustainment of our uncrewed surface vessel fleet. This role is highly hands-on and requires strong technical troubleshooting skills across mechanical, electrical, communications, and systems domains.

You will be responsible for diagnosing and repairing issues, replacing components, documenting changes, and ensuring vehicle readiness during testing, demonstrations, and customer deployments. This position is based out of our San Diego, CA office and requires extensive travel, primarily across the U.S., with international travel as needed.

When not traveling, this role will be onsite supporting integration, testing, maintenance, and vehicle readiness.

Key Responsibilities

Field Support

Travel to customer sites, test ranges, and demonstration events to provide hands-on maintenance, troubleshooting, and repair of USVs and related subsystems
Support field operations in demanding maritime, test, and customer-facing environments
Represent HavocAI professionally while working directly with customers, partners, and internal teams

Maintenance & Repairs

Perform mechanical and electrical system maintenance, component replacement, and corrective actions to keep vehicles mission-ready
Diagnose and troubleshoot electrical, mechanical, communications, and system-level issues in the field
Work with engineering teams to implement temporary field fixes and long-term corrective actions
Install new subsystems, hardware modifications, and software updates on deployed vehicles

Testing & Validation

Support sea trials, system tests, demonstrations, and operational evaluations
Validate vehicle and subsystem performance against engineering specifications
Document test results, field findings, failures, and corrective actions
Provide clear feedback to engineering teams to improve reliability, maintainability, and performance

Logistics, Readiness & Documentation

Prepare equipment, spare parts, tools, and service kits for deployment
Maintain accurate service records, inventory, maintenance logs, and field activity reports
Create, update, and maintain user manuals, service guides, and maintenance documentation
Ensure maintenance actions, repairs, and system updates are clearly documented for traceability and continuous improvement

Qualifications

5+ years of experience in field service, maintenance, technical support, or related hands-on technical roles, preferably involving complex electromechanical systems
Experience troubleshooting and maintaining electrical and communication systems
Comfortable working in maritime environments
Hands-on skills in mechanical assembly, wiring, system integration, and component-level troubleshooting
Strong troubleshooting skills, particularly across electrical and electromechanical systems
Familiarity with field service tools, test equipment, and safety procedures, including oscilloscopes, multimeters, hi-pot testers, serial communications analyzers, and related diagnostic equipment
Ability to read and interpret technical drawings, wiring diagrams, PCB schematics, and maintenance manuals
Ability to learn and implement basic software-based maintenance and troubleshooting programs, scripts, and prompts
Excellent communication and problem-solving skills, with the ability to work independently in challenging environments
Comfortable with extensive travel, approximately 50–75% of the time, including potential international assignments
U.S. citizenship and eligibility to obtain and maintain a Secret security clearance
Associate’s or Bachelor’s degree in Engineering Technology, Mechanical Engineering, Electrical Engineering, or equivalent military or industry experience

Preferred Skills

Experience with maritime, aerospace, defense, robotics, or autonomous systems
Knowledge of propulsion systems, including electric and internal combustion engines
Experience with electrical power distribution and battery systems
Prior experience supporting DoD customers or operating in military environments
Familiarity with configuration management and documenting maintenance actions
Ability to adapt quickly to rapidly evolving technologies and field conditions
Familiarity with CAD tools, preferably SolidWorks
Experience with Microsoft Office, SharePoint, Confluence, and Jira

Location & Travel

This role is based out of San Diego, CA or North Kingstown, RI and is onsite when not traveling. The position requires extensive travel, primarily within the United States, with potential for international assignments.

Benefits:

100% Employer paid Health, Dental and Vision Insurance for you and your families
Life Insurance (Employer Paid)
Ability to participate in the companies 401k program (Matching)
Unlimited PTO policy with an enforced 2 week minimum
Equity Package
Work / Home Office Stipend
Global Entry
16 Week Paid Parental Leave
Monthly Health and Wellness Stipend

Our Values:

Innovation: We are driven to break new ground. Every day presents an opportunity to challenge the status quo, think boldly, and deliver advanced solutions that transform the future of defense technology.
Integrity: We hold ourselves to the highest ethical standards, ensuring transparency, accountability, and trust in all our actions and partnerships.
Mission-Driven: We are focused on achieving impactful outcomes that align with our core mission—protecting lives through innovation.
Forward-Leaning: We continuously seek out new opportunities and remain at the forefront of technological advancements. We embrace change and anticipate the challenges of tomorrow with confidence and creativity.
Ownership of All Tasks: At HavocAI, no problem is too complex or too trivial. We believe that greatness comes from tackling the hardest challenges, but also in handling the smallest, sometimes thankless, tasks with the same level of commitment and care.
Servant Leadership: We lead by serving others, whether it’s supporting our employees, partners, or the broader community. Empowering those around us is key to achieving long-term success and making a lasting impact.

HavocAI is an Equal Opportunity Employer and is committed to creating an inclusive and diverse workplace. We welcome applicants from all backgrounds and do not discriminate based on race, color, religion, gender, sexual orientation, age, national origin, disability, veteran status, or any other legally protected status.

Compensation Range: $100K - $125K

Apply Now

Refine Your Search

engineering technician jobs in westerly, ri

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Manufacturing Test Technician (US Citizen) – Ashaway, RI – 5112

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About Us:

About the Role

Key Responsibilities

Field Support

Maintenance & Repairs

Testing & Validation

Logistics, Readiness & Documentation

Qualifications

Preferred Skills

Location & Travel

Benefits:

Our Values:

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