Top 21 Guest service agent Jobs in Westerly, Ri

Front Desk Agent
The Preserve Club & Spa —Richmond, RI
- $19 - $21 an hour
- Part-time
- Ability to walk for extended periods
- High school diploma or GED
- Travel
- Health insurance
- Dental insurance
Quick Apply
12d
Front Desk Agent
The Pleasant View Inn —Westerly, RI
- From $17 an hour
- Part-time
- Background check
- Military
- No high school diploma
- COVID-19 protective measures
- Health insurance
Quick Apply
Night Auditor
Bellissimo Grande Hotel —North Stonington, CT
- Up to $25 an hour
- Part-time
- Customer service
- Hotel
- High school diploma or GED
Quick Apply
Front Desk Agent
Breezeway Boutique Hotel and The Hotel Maria —Westerly, RI
- $20 - $22 an hour
- Part-time
- Bilingual
- Hospitality
- Customer service
Quick Apply
Front Desk Agent
Winnapaug Inn —Westerly, RI
- $18 - $20 an hour
- Full-time
- Hotel
- US work authorization
- Organizational skills
- 401(k)
Quick Apply
Front Desk Agent
PLEASANT VIEW INN —Westerly, RI
- $16 - $17 an hour
- Word processing
- High school diploma or GED
- Leadership
Quick Apply
22h
Guest Relations Agent
Ocean House Collection —Westerly, RI
- $18.50 - $20.50 an hour
- Full-time
- Microsoft Excel
- Computer literacy
- English
Resort Call Center Agent-(not remote)
Mashantucket Pequot Gaming Enterprise —Mashantucket, CT
- Weekends as needed
- Sales
- Computer literacy
- High school diploma or GED
Quick Apply
Seasonal Front Desk Agent- Part Time
Capital Vacations —Westerly, RI
- $19 an hour
- Full-time
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Guest Service Agent
Hilton Mystic —Mystic, CT
- $19 an hour
- Part-time
- Computer literacy
- Basic math
- High school diploma or GED
- Employee discount
Quick Apply
7d
Guest Service Agent
Spark by Hilton Mystic Groton —Mystic, CT
- $19 an hour
- Weekends as needed
- Computer literacy
- Basic math
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Front Desk & Night Auditor
Ocean House Collection —Westerly, RI
- $18.50 - $20.50 an hour
- Overnight shift
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Guest Services Supervisor
Great Wolf Lodge —Mashantucket, CT
- $22.50 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Inventory management
- Wellness program
- Paid parental leave
Quick Apply
Front Desk Agent
Holiday Inn South Kingstown —Saunderstown, RI
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
Quick Apply
Concierge
Mystic Marriott Hotel & Spa —Groton, CT
- $18 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
Front Desk Host
Montauk Yacht Club —Montauk, NY
- $22.15 an hour
- High school diploma or GED
- Ability to sit for extended periods
- Organizational skills
Quick Apply
Front Desk Supervisor
Spark by Hilton Mystic Groton —Mystic, CT
- $22 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
Quick Apply
Concierge
Hersha Hospitality Management, LP —Groton, CT
- $18 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
Front Office Manager
Hampton Inn- Groton —Groton, CT
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
5d

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Front Desk Agent
The Preserve Club & Spa —Richmond, RI
Answer incoming phone calls and direct them to the appropriate departments. Prior hotel front desk experience, luxury resort experience preferred.
$19 - $21 an hour
Quick Apply
12d
RI Inside Insurance Trainee - Personal Lines
AAA Northeast —Rhode Island
Insurance Sales Responsibilities: *Sell auto insurance, homeowners insurance, and all other insurance products and services to AAA members via phone and online,…
$23.75 - $28.75 an hour
5d

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Leasing Agent
Wagenbrenner Management Inc. —Columbus, OH
Leases apartment homes - greets prospective residents, determines their needs and preferences, professionally presents community and specific apartment homes…
$19 - $21 an hour
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Front Desk Agent | Dublin Springhill Suites
Dublin Springhill Suites —Dublin, OH
Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel…
$15 an hour
Quick Apply

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guest service agent jobs near westerly, ri

Front Desk Agent

The Preserve Club & Spa -
Richmond, RI

Quick Apply

Job Details

Part-time | Full-time
$19 - $21 an hour
12 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Employee discount

Qualifications

Hotel and accommodations guest check-in
Hotel and accommodations guest inquiries
High school diploma or GED
Attention to detail
Receptionist experience within hospitality industry
Manual handling
Luxury hotel experience

Full Job Description

Our five-star resort offers a variety of accommodations; from the rustic elegance of a spacious Laurel Ridge Home, a chic Townhome on the Green, a luxurious Hilltop Lodge & Spa Suite or a perfectly cozy Tiny Home, the comforts found in The Preserve’s varied accommodations offer a haven after a fun-filled day of adventure.

Our Front Desk Agents are the first point of contact for guests, providing outstanding service, offering support to our guests, guiding them through our many activities and amenities, and they ensure a smooth check-in and check-out process. Our agents possess excellent communication skills, attention to detail, a love of customer service, and the ability to handle guest inquiries and concerns with grace and efficiency.

What you will be doing:

Guest Check-In and Check-Out:

Greet guests warmly and perform the check-in process efficiently.
Verify guest information, assign rooms, and issue room keys.
Process check-out procedures, including settling accounts and providing receipts.

Guest Services:

Provide information about hotel services, amenities, and local attractions.
Respond to guest inquiries and requests promptly and courteously.
Assist with reservations, changes, and cancellations.
Schedule activities and arrange for amenities.

Communication:

Answer incoming phone calls and direct them to the appropriate departments.
Communicate effectively with housekeeping, maintenance, and other departments to meet guest needs.
Relay messages and information to guests and staff accurately.

Problem Resolution:

Address and resolve guest complaints and concerns in a professional manner.
Escalate issues to the Front Office Manager when necessary.
Follow up to ensure guest satisfaction.

Administrative Duties:

Maintain accurate records of guest information and transactions.
Handle cash, credit card, and other forms of payment securely.
Balance the cash drawer and complete shift reports.

Safety and Security:

Adhere to safety and security procedures to ensure well-being of guests and staff.
Monitor the lobby and report any suspicious activity.
Follow emergency protocols when necessary.

Rate of Pay: $19.00 - $21.00/hour

What you bring:

Prior hotel front desk experience, luxury resort experience preferred.
Excellent communication skills, attention to detail, and follow up.
High-level customer service; Able to handle guest inquiries and concerns with grace and efficiency.
Capacity to learn and navigate reservation software.
Able to work both independently and as a team.
Weekend availability is required

Education and Experience:

High School diploma or GED.
Prior hotel experience required.

Physical Demands and Work Environment:

Must be able to stand, sit, and walk for the duration of the shift.
Must be able to lift up to 15 pounds at times.

Work environment is indoors with occasional travel to lodging locations when needed.

Job Types: Full-time, Part-time

Pay: $19.00 - $21.00 per hour

Benefits:

401(k)
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance

Application Question(s):

Are you available to work weekends?

Experience:

Hotel Front desk: 1 year (Required)

Ability to Commute:

Richmond, RI 02898 (Required)

Work Location: In person

Quick Apply

Refine Your Search

guest service agent jobs in westerly, ri

Front Desk Agent

Front Desk Agent

Night Auditor

Front Desk Agent

Front Desk Agent

Front Desk Agent

Guest Relations Agent

Resort Call Center Agent-(not remote)

Seasonal Front Desk Agent- Part Time

Guest Service Agent

Guest Service Agent

Front Desk & Night Auditor

Guest Services Supervisor

Front Desk Agent

Concierge

Front Desk Host

Front Desk Supervisor

Concierge

Front Office Manager

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