Job Summary
Vertiv is the industry leader when it comes to building and servicing critical infrastructure that enables vital applications for data centers, communication networks, and commercial/industrial facilities. Because the Vertiv brand is synonymous with Digital Continuity, our internal resilience must not only meet—but shape—global industry standards.
The Director of Global Operational Resilience & IT Disaster Recovery is a high-visibility technical leadership role responsible for the always-on state of Vertiv’s global enterprise. This position goes beyond traditional policy writing, focusing instead on real-world resilience—the ability to demonstrate, through rigorous technical execution, that systems can withstand and recover from localized outages or systemic cyber events.
The Director will lead a global team to architect a self-healing enterprise, ensuring resilience across IT back-office systems, manufacturing operations, R&D environments, and global supply chain platforms. In the area of Business Continuity, this role serves as an internal consultant, providing direction, structure, and governance to business functions as they develop and implement continuity plans and recovery playbooks.
This position will be based onsite at Vertiv's Westerville, OH - HQ location.
Responsibilities :
1. Technical DR Design & Automated Execution
- Lead the design and technical oversight of annual Tier 0 application failovers, ensuring Recovery Time Objectives (RTOs) are achieved through automation rather than manual processes.
- Drive the transition from static PDF runbooks to Infrastructure as Code (IaC) and orchestrated recovery platforms such as Zerto, Azure Site Recovery, or VMware SRM.
- Assess, test, and monitor clean-room recovery environments and immutable backup vaults to ensure recoverability following a full-scale ransomware event.
- Ensure accurate application dependency mapping (database, middleware, application, web) to support correct boot-order sequencing during recovery testing.
2. Global Strategy & Crisis Management
- Own the multi-year enterprise resilience roadmap aligned with ISO 22301 and NIST 800-34 standards.
- Serve as the primary technical incident commander during critical continuity events, providing real-time recovery status and impact assessments to executive leadership.
- Partner with Global Operations to ensure continuity planning extends into manufacturing and operational technology (OT) environments.
- Lead the global Business Impact Analysis (BIA) program to align recovery capabilities with business priorities and customer commitments.
- Facilitate the development and implementation of Business Continuity Plans (BCPs) across business functions.
- Plan and lead continuity exercises to validate cross-functional coordination and readiness.
- Identify continuity gaps and collaborate with the CISO and executive stakeholders to address audit findings and risk exposure.
Requirements :
- Bachelor’s degree in Computer Science, Engineering, MIS, or related technical discipline; Master’s degree preferred.
- 12+ years of progressive IT experience in infrastructure, security, or business continuity, including 5+ years in a global BCDR leadership role.
- Expert-level technical knowledge of hyper-converged infrastructure, SAN storage, global load balancing, and cloud platforms such as AWS or Azure.
- Minimum of 5 years of people leadership experience managing geographically distributed teams.
- Professional certifications such as Master Business Continuity Professional (MBCP) or equivalent; CISSP, CISA, CISM, or cloud architecture certifications strongly preferred.
Demonstrated crisis leadership, executive-level communication skills, and the ability to translate complex technical risks into business-focused narratives for senior leadership and the Board of Directors.
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OUR CORE PRINCIPALS : Safety. Integrity. Respect. Teamwork. Inclusion.
OUR STRATEGIC PRIORITIES
• High-Performance Culture• Customer Focus
VERTIV BEHAVIORS
- Foster a customer-first mindset
- Drive continuous improvement
- Learn and seek out development
- Promote transparent & open communication
About Vertiv
Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers’ vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [email protected].
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