Top 2030 Quality program manager Jobs in Westerville, Oh

Supervisor, Patient and Family Relations
The Ohio State University Wexner Medical Center —Columbus, OH
- Full-time
- Background check
- Management
- Pass drug screening
- Paid parental leave
- Disability insurance
Sr. Program Lead, Professional Education, CKMH
American Heart Association —Columbus, OH
- $84,400 - $113,000 a year
- Full-time
- Remote
- 5 years
- Bachelor's degree
- Fair chance
- Wellness program
- Paid holidays
2d
Program Manager, Medicare Stars & Quality Improvement (Remote in Ohio)
Molina Healthcare —Columbus, OH
- $73,102 - $142,549 a year
- Full-time
- Remote
- Writing skills
- Analysis skills
- Organizational skills
- Health insurance
4d
Program Manager
Ascendion —Columbus, OH
- $90,000 - $100,000 a year
- Mid-level
- Office
- Leadership
- Disability insurance
- Health insurance
Program Manager
Bob Evans Foods —New Albany, OH
- Full-time
- Microsoft Excel
- 3 years
- Bachelor's degree
Manager - Warehouse Quality Systems
Amgen —New Albany, OH
- $105,010.70 - $142,073.30 a year
- Extended hours
- Doctoral degree
- OSHA
- Master's degree
- Disability insurance
- Health insurance
Sr. Manager Facilities
Amgen —New Albany, OH
- $145,369.55 - $196,676.45 a year
- Hybrid work
- Doctoral degree
- Master's degree
- High school diploma or GED
- Disability insurance
- Health insurance
11d
Credentialing Manager
Integrated Services for Behavioral Health —Columbus, OH
- $87,000 - $108,000 a year
- 3 years
- Organizational skills
- Senior level
- Disability insurance
- Health insurance
Quick Apply
DSNP Account Manager (Columbus, Ohio)
CareSource —Columbus, OH
- $83,000 - $132,800 a year
- Weekends as needed
- Nursing
- Microsoft Excel
- Skilled nursing facility
Quality Improvement Supervisor - Franklin and Surrounding Counties
CareStar, Inc. —Columbus, OH
- Full-time
- Remote
- Nursing
- RN License
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Program Manager, ASPIRE- Education
The Ohio State University Wexner Medical Center —Columbus, OH
- Full-time
- Background check
- Pass drug screening
- Mid-level
Quality Program Coordination Lead | Emergency Response Team
The Ohio State University Wexner Medical Center —Columbus, OH
- Full-time
- Background check
- 6 years
- Pass drug screening
- Paid parental leave
- Disability insurance
Oasis Program Manager
Alvis —Columbus, OH
- $48,438 - $67,896 a year
- Full-time
- Management
- Computer literacy
- Mid-level
- Disability insurance
- Health insurance
13d
Community Manager
29th Street —Westerville, OH
- $60,000 - $68,000 a year
- Full-time
- Microsoft Excel
- Mid-level
- Residential
- Paid holidays
- Disability insurance
Quick Apply
5d
Store Design Operations Manager
Bath & Body Works —Columbus, OH
- $95,000 - $140,800 a year
- Full-time
- Hybrid work
- 5 years
- Analysis skills
- Bachelor's degree
- Store discount
- Paid parental leave
4d
Client Service Supervisor
Gallagher —Upper Arlington, OH
- $73,500 - $123,000 a year
- Full-time
- Hybrid work
- High school diploma or GED
- Supervising experience
- Bachelor's degree
- Paid parental leave
- Health savings account
Addiction Services Program Manager (Vacancy)
City of Columbus —Columbus, OH
- $37.02 - $55.52 an hour
- Full-time
- Nursing
- Addiction Medicine
- RN License
- Wellness program
- Disability insurance
8d
Credentialing Program Manager - Central Verification Office
OhioHealth —Columbus, OH
- Full-time
- Customer service
- Bachelor's degree
- Organizational skills
- Work from home
6d
Manager, Merchandise Flow
Victoria's Secret —Reynoldsburg, OH
- $99,400 - $134,715 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Merchandising
LPN - Admissions Manager
Life Enriching Communities - Wesley Woods & Wesley Ridge —Columbus, OH
- $26 - $35 an hour
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
11d

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quality program manager jobs near westerville, oh

Supervisor, Patient and Family Relations

The Ohio State University Wexner Medical Center -
Columbus, OH

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Job Details

Full-time

Benefits

Paid parental leave
Disability insurance
Health insurance
Dental insurance
Parental leave
Vision insurance
Loan forgiveness
Retirement plan
Prescription drug insurance

Qualifications

Staff supervision
Management
Managing teams in a customer support role
Phone communication
Team leadership
Frontline customer support management
Schedule management
Decision making
Productivity software

Full Job Description

Screen reader users may encounter difficulty with this site. For assistance with applying, please contact [email protected] . If you have questions while submitting an application, please review these frequently asked questions .

Current Employees and Students:

If you are currently employed or enrolled as a student at The Ohio State University, please l og in to Workday to use the internal application process.

Welcome to The Ohio State University's career site. We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following:

Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required.
Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.

Job Title:

Supervisor, Patient and Family Relations

Department:

University Hospital | Information Desks

Scope of Position

The Supervisor, Patient and Family Relations at The Ohio State University Wexner Medical Center, is a member of the leadership team and contributes to the development and execution of the organization’s mission, vision and values and strategic plan. This position is responsible for the operations of all first encounters of the hospital including all facets of information desk functions, wayfinding services, patient information, and managing public waiting areas. This position will lead and support a positive patient/guest experience and will focus on developing the front-line team, ensuring the team is providing personalized interactions that each patient expects. In addition, this position is responsible for ensuring Joint Commission standards are in compliance, supporting patient rights and responsibilities, organizational ethics and CMS regulations guidelines related to the complaint process. The Supervisor, Patient and Family Relations, is responsible for ensuring that all patient and family relations staff and volunteers, who are interacting with our patients and families, follow these guidelines while promoting a strong emphasis on empathy and compassionate care. The Supervisor, Patient and Family Relations work collaboratively with directors, managers, administrators, and the medical staff to assure delivery of differentiated, affordable, high quality and personalized health care in an accessible, patient-friendly research focused environment.

Position Summary

The Supervisor, Patient and Family Relations is responsible for providing daily oversight and direction for the operation of all public space areas which support positive first impressions in the OSU Wexner Medical Center guest entrances as well as managing patient flow and guest activity in all waiting spaces, lobby spaces including Rhodes Hall, Doan Hall, Dodd Hall, 12th Ave, and Ross Heart Hospital and waiting spaces in surgery and procedural waiting areas and critical care waiting areas. This includes providing wayfinding services, patient information materials, and answering and a wide range of questions and inquiries from our patients and guests. The Supervisor, Patient and Family Relations recommend and assists in implementing appropriate models of service and assists with resource planning, annual appraisals, and the orientation of new staff. The Supervisor, Patient and Family Relations may cover additional manager responsibilities, as necessary, in the manager’s absence, or should a vacancy occur. The Supervisor, Patient and Family Relations will demonstrate positive interactions with patients, families and staff creating a seamless environment that will model and create an optimum patient experience which will be a positive reflection on overall patient satisfaction.

Minimum Qualifications

Must be available to work Wednesday - Saturday: 8:00 pm - 6:30 am
Bachelor’s degree in a healthcare or business communications related field or equivalent combination of education and experience.
Minimum of three (3) years’ experience in a supervisory role required, demonstrating a progressively responsible role managing front line staff. Four (4) years’ experience in a customer service or patient relations setting required. Ability to use PC and Microsoft Office products software to produce financial and operational projections and develop service coverage schedules.
Evidence of effective interpersonal communication skills, telephone skills, effective decision making, supervisory/leadership skills, organizational skills, and service recovery skills.

Our Comprehensive Employee Benefits Include

An array of retirement plan options, each with a generous employer contribution.
Affordable health insurance options, including dental, vision and prescription coverage that begin on day one.
Paid vacation and sick leave, including short and long-term disability and paid parental leave.
Get the most out of the Public Service Loan Forgiveness program.
And much more!

Additional Information:

Location:

University Hospital - Doan Hall (0089)

Position Type:

Regular

Scheduled Hours:

Shift:

Third Shift

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions .

The university is an equal opportunity employer, including veterans and disability.

Apply Now

Refine Your Search

quality program manager jobs in westerville, oh

Supervisor, Patient and Family Relations

Sr. Program Lead, Professional Education, CKMH

Program Manager, Medicare Stars & Quality Improvement (Remote in Ohio)

Program Manager

Program Manager

Manager - Warehouse Quality Systems

Sr. Manager Facilities

Credentialing Manager

DSNP Account Manager (Columbus, Ohio)

Quality Improvement Supervisor - Franklin and Surrounding Counties

Program Manager, ASPIRE- Education

Quality Program Coordination Lead | Emergency Response Team

Oasis Program Manager

Community Manager

Store Design Operations Manager

Client Service Supervisor

Addiction Services Program Manager (Vacancy)

Credentialing Program Manager - Central Verification Office

Manager, Merchandise Flow

LPN - Admissions Manager

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