Top 11 Senior customer service representative Jobs in Westerville, Oh

Seasonal Sr. Coordinator, Customer Support (Central Ohio)
Gap Inc. —Groveport, OH
- $20.10 - $24.60 an hour
- Full-time
- Research
- Mid-level
- Communication skills
- Store discount
- Employee stock purchase plan
7d
Senior Customer Care Representative - Cardio Partners - Remote
Sarnova —Dublin, OH
- Weekends as needed
- Remote
- Microsoft Outlook
- Word processing
- Mid-level
- 401(k)
Quick Apply
Senior Manager, Patient Experience
Gifthealth Inc —Columbus, OH
- $85,000 - $105,000 a year
- Weekends as needed
- 5 years
- HIPAA
- Analysis skills
Quick Apply
Senior Manager Customer Experience (On-Site)
Integra Beauty —Groveport, OH
- Full-time
- 5 years
- Office
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Sr. Client Manager - Employee Benefits
Gallagher Benefit Services —Dublin, OH
- $65,500 - $127,500 a year
- Full-time
- High school diploma or GED
- Supervising experience
- Bachelor's degree
- Paid parental leave
- Health savings account
Sr. Account Manager - Retail
Kobie Marketing —Columbus, OH
- Full-time
- Remote
- Marketing
- Bachelor's degree
- Travel
Quick Apply
Sr. Client Service Specialist - Weekend Shift
Crane Worldwide Logistics LLC —West Jefferson, OH
- Mid-level
- Office
- High school diploma or GED
- Wellness program
- Health insurance
Sr. Technical Services Representative
LATICRETE International, Inc. —Columbus, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- DevOps
- AD&D insurance
- Paid holidays
Quick Apply
4d
Global Tax Technology Customer Success and Strategy Leader, Senior Manager
Deloitte —Columbus, OH
- 5 years
- Research
- Travel

Related jobs to explore

Based on your search for senior customer service representative

Consumer Support Unit - Consumer Support Associate
Phillips & Cohen Associates Ltd. —Gahanna, OH
Administrative or Customer Service experience required (1-3 years in the financial services field preferred). Promptly and accurately fulfill consumer requests…
$18 an hour
Quick Apply
12d
Patient Service Representative
quantum-health —Dublin, OH
Resolve inquiries efficiently by handling inbound/outbound calls and addressing concerns in a timely manner. Tech Savvy: Strong administrative/technical skills;…
From $19 an hour

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Seasonal Sr. Coordinator, Customer Support (Central Ohio)
Gap Inc. —Groveport, OH
Demonstrated technical and functional knowledge and skills to assist in all areas of workload. Extensive 401(k) plan with company matching for contributions up…
$20.10 - $24.60 an hour
7d
Senior Customer Service Representative
Packaging Corporation of America —Newark, OH
Serve as a link between the customer and the design, sales and production teams to meet customer requirements including scheduling production, securing delivery…
$54,000 - $70,000 a year

Show more jobs in cities nearby

I want to receive the latest job alert for senior customer service representative in westerville, oh

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

senior customer service representative jobs near westerville, oh

Customer Success Manager jobs in Columbus, OH

Patient Experience Manager jobs in Columbus, OH

Senior Account Manager jobs in Columbus, OH

Hvac Manager jobs in San Antonio, TX

Customer Success Specialist jobs in Houston, TX

Customer Success Manager jobs in Plantation, FL

Customer Service jobs in Colorado Springs, CO

Customer Service Social Media Chat jobs in Remote

Customer Success Manager jobs in Savannah, GA

Customer Success Manager jobs in Sacramento, CA

Customer Success Manager jobs in Hackensack, NJ

Patient Experience Manager jobs in Atlanta, GA

Remote Clinical Care Manager jobs in California

Patient Experience Manager jobs in Tallahassee, FL

No Experience jobs in Madison, WI

Patient Experience Manager jobs in Oklahoma City, OK

Patient Registrar jobs in Houston, TX

Patient Experience Manager jobs in Sacramento, CA

No Experience Needed Hvac jobs in Florida

Hr Specialist jobs in Atlanta, GA

Seasonal Sr. Coordinator, Customer Support (Central Ohio)

Gap Inc. -
Groveport, OH

Apply Now

Job Details

Full-time
$20.10 - $24.60 an hour
7 days ago

Benefits

Store discount
Employee stock purchase plan
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication
Research

Full Job Description

About Gap Inc.

At Gap Inc., we create culture as much as we create clothes. Our ambition is to become a high-performing house of iconic American brands that shape culture.

Our portfolio—Old Navy, Gap, Banana Republic, and Athleta—each brings a distinct point of view to how we show up in the world and serve our customers.

Old Navy democratizes style with quality and value for all. Gap champions originality through essential pieces that celebrate individuality. Banana Republic is rooted in a spirit of discovery, creating modern pieces inspired by craftsmanship and travel. Athleta champions the Power of She through confidence, strength, and movement.

We’re driven by a shared purpose: to bridge gaps—between people, perspectives, and possibilities—to create a better world.

We’re building a team that performs at a high level—people who think boldly, take ownership, and turn ideas into impact. If you’re ready to learn fast and help shape what’s next, you’ll fit right in.

About the role

In this role, you will work in an energizing, fast-paced environment focused on delivering exceptional service to our customers through multiple interactive channels of communication. You will be Customer Curious as your support and improve the customer experience and satisfaction. You are an agile solution seeker and are comfortable multi-tasking to solve problems quickly with satisfying solutions while empowered to do the right thing.

What you'll do

Supports strategies, standards, and processes, using a customer centric mindset to deliver results and maximize efficiencies and productivity
Provide excellent customer service by recognizing and responding appropriately to customer’s requests in an efficient and timely manner; manage unique or complex customer interactions
Do the right thing mentality with focus on providing first contact resolution, utilizing a variety of resources
Deliver results through exceptional decision quality and problem-solving skills, with an extraordinary focus on resolution for a positive customer experience
Act in the capacity of “Brand Expert” on policies and procedures to provide accurate information to customers

Who you are

Proven experience in customer service in a fast paced, multi-tasked environment; Demonstrated abilities in managing escalated customer issues
Create with audacity through using your strong diagnostic skills in listening, probing, and analyzing to determine the root cause of errors and translate business problems into data driven solutions
Ability to research process or transaction flow to identify root cause of errors and to create innovative solutions and processes that enhance the customer experience
Solution oriented individual with strong verbal and written communication skills
Demonstrated technical and functional knowledge and skills to assist in all areas of workload
Proven experience leveraging technology and navigating multiple systems at once

Hourly Range: $20.10 - $24.60
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.

Benefits at Gap Inc.

Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
One of the most competitive Paid Time Off plans in the industry.*
Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
Employee stock purchase plan.*
Medical, dental, vision and life insurance.*
See more of the benefits we offer.

For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.

Apply Now

Refine Your Search

senior customer service representative jobs in westerville, oh

Seasonal Sr. Coordinator, Customer Support (Central Ohio)

Senior Customer Care Representative - Cardio Partners - Remote

Senior Manager, Patient Experience

Senior Manager Customer Experience (On-Site)

Sr. Client Manager - Employee Benefits

Sr. Account Manager - Retail

Sr. Client Service Specialist - Weekend Shift

Sr. Technical Services Representative

Global Tax Technology Customer Success and Strategy Leader, Senior Manager

Related jobs to explore

Explore jobs in cities nearby

I want to receive the latest job alert for senior customer service representative in westerville, oh

Explore jobs in more locations

About Gap Inc.

About the role

What you'll do

Who you are

Benefits at Gap Inc.

Job Seeker Tools

Employer Tools

Browse

Stay Connected