Top 4141 Systems/technical support Jobs in Westerville, Oh

IT Support Specialist (Infrastructure Specialist 2)
State of Ohio - Medicaid —Columbus, OH
- $38.01 - $55.80 an hour
- Overtime
- Computer Science
- Mid-level
- Driver's License
- Paid holidays
- Health insurance
5d
Data Center Technician II
Google —New Albany, OH
- $86,000 - $119,000 a year
- Weekends as needed
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
7d
Business Systems Analyst (Vacancy)
City of Columbus —Columbus, OH
- $46.41 - $69.63 an hour
- Full-time
- Computer Science
- Mid-level
- Office
- Wellness program
- Disability insurance
7d
Technical Support Engineer
ADB Safegate —Columbus, OH
- Rotating shift
- Background check
- English
- Mid-level
13d
Maintenance Electro Mechanic
Pinnpack —Columbus, OH
- $28 - $35 an hour
- Full-time
- Mechanic experience
- Mid-level
- Microsoft Office
- Health insurance
- Dental insurance
Quick Apply
Grinder Service Engineer
JTEKT MACHINERY AMERICAS CORPORATION —Ohio
- From $28 an hour
- Weekends as needed
- Microsoft Excel
- Customer service
- Mid-level
- AD&D insurance
- Paid holidays
7d
Senior Project Engineer, NA
Vantage Data Centers Management Company LLC —Columbus, OH
- Full-time
- Construction site
- Military
- 3 years
- AD&D insurance
- Disability insurance
Quick Apply
Experienced Sales & Service Garage Door Technician, Columbus OH $10K Sign-On
Don's Garage Doors —Columbus, OH
- $100,000 - $300,000 a year
- Weekends as needed
- Basic math
- Pass drug screening
- Mid-level
- Paid training
- Fuel card
Quick Apply
Sheet Metal Technician
Republic Airways —Columbus, OH
- Weekends as needed
- Clean driving record
- Mechanic experience
- Computer literacy
Speech-Language Pathologist
eLuma, LLC —Columbus, OH
- $50 - $60 an hour
- Choose your own hours
- Hybrid work
- School experience
- Computer literacy
- Mid-level
- Continuing education credits
- Flexible schedule
Quick Apply
8d
Lead Technician
Pavion Corp. —Worthington, OH
- $30 - $40 an hour
- Clean driving record
- Construction site
- 5 years
Quick Apply
Critical Facilities Engineer, NA
Vantage Data Centers Management Company LLC —Columbus, OH
- Full-time
- Background check
- Mechanic experience
- Customer service
- AD&D insurance
- Disability insurance
Quick Apply
Operations Manager - Landscape Lighting & Audio
Conserva Irrigation of Columbus —Westerville, OH
- $55,000 - $75,000 a year
- Full-time
- Mid-level
- Residential
- Driver's License
- Health insurance
- 401(k)
Quick Apply
Surveyor (Licensed in the State of Ohio)
Utility Technologies International —Columbus, OH
- Full-time
- Hybrid work
- Background check
- Management
- 5 years
- Health savings account
- Paid holidays
Quick Apply
13d
Architectural Designer
BSD Partners —Columbus, OH
- $55,000 - $68,000 a year
- Full-time
- Background check
- Mid-level
- Residential
- Mileage reimbursement
- Paid holidays
Quick Apply
Content Analyst
Gilson Company, Inc. —Lewis Center, OH
- Full-time
- Microsoft Word
- Microsoft Excel
- Research
- Health insurance
- Dental insurance
Quick Apply
8d
Retired Master Plumber
J. Blanton Plumbing —Columbus, OH
- Full-time
- Residential
- Assembly
- Mentoring
Quick Apply
Design Engineering Manager
Nifco America, Corp. —Canal Winchester, OH
- Full-time
- Background check
- Clean driving record
- 5 years
- Health savings account
- Relocation assistance
Quick Apply
Project Engineer
Bronswerk Group —Columbus, OH
- Full-time
- Hybrid work
- 5 years
- Computer literacy
- System design
- 401(k)
Quick Apply
Experienced Forklift Mechanic
Towlift —Columbus, OH
- $32 - $38 an hour
- Monday to Friday
- Clean driving record
- Mechanic experience
- Customer service
- Fuel card
- Paid holidays
Quick Apply

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systems/technical support jobs near westerville, oh

IT Support Specialist (Infrastructure Specialist 2)

State of Ohio - Medicaid -
Columbus, OH

Apply Now

Job Details

Full-time
$38.01 - $55.80 an hour
5 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
Loan forgiveness
Life insurance

Qualifications

Data integrity assurance
Technical support via phone
Computer Science
Phone communication
Associate's degree in computer science
Automation software
Hardware maintenance
Information Systems
Mid-level
Incident Escalation
Printer (troubleshooting support)
Driver's License
Associate's degree in Information Systems
Computer hardware
Desktop (troubleshooting support)
Customer support ticket management
Computer Information Systems
1 year
Hardware diagnostics
Escalation handling
Communication skills
Peripheral hardware support
Ticketing system technical support
Client interaction via phone calls

Full Job Description

What You Will Do at ODM:

Office: Information & Technology Services

Bureau: Operations & Business Intelligence

Classification: Infrastructure Specialist 2 (PN 20102794)

Primary Technology: Endpoint Customer Support

Secondary Technology: System Scheduling

Job Overview:

The Ohio Department of Medicaid (ODM) is seeking an IT Support Specialist to provide first-level technical support to end-users. This position will be tasked with troubleshooting hardware and software issues, assisting with file transfers and job scheduling, and managing incoming support calls. As an IT Support Specialist, your responsibilities will include:

File Transfers:
- Assists users with transferring files, ensuring data integrity and security during transfers.
- Assists with file transfer automation and scheduling.
Hardware Support:
- Diagnoses and resolves hardware issues (e.g. computers, printers, peripherals).
- Performs hardware installations, upgrades, and replacements.
- Maintains inventory of hardware components and manage warranties.
Software Support:
- Troubleshoots software-related problems and provides solutions.
Phone Support:
- Answers incoming support calls and provides first-level assistance.
- Logs and tracks support requests in a ticketing system.
- Escalates complex issues to higher-level support teams when necessary.
General Responsibilities:
- Provides excellent customer service and maintains a professional demeanor.
- Strong communication and interpersonal abilities.
- Problem-solving skills and attention to detail.
- Ability to work in a fast-paced environment.

Why Work for the State of Ohio

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

Medical Coverage
Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
Childbirth, Adoption, and Foster Care leave
Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)

Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Qualifications

48 mos. combined work experience in any combination of the following: installing, monitoring/maintaining, configuring, upgrading, &/or administering/operating multiple technology domains including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.

Or completion of associate core program in computer science or information systems; 30 mos. combined work experience in any combination of the following: installing, monitoring/maintaining, configuring, upgrading, &/or administering/operating multiple technology domains including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.

Or completion of undergraduate core program in computer science or information systems; 24 mos. combined work experience in any combination of the following: installing, monitoring/maintaining, configuring, upgrading, &/or administering/operating multiple technology domains including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.

Or equivalent of minimum class qualifications for employment noted above. Note: The official position description on file with the designated agency is to reflect the required, primary technology directly relating to the duties of the position. Only those applicants possessing the experience in the required, primary technology listed in the position description & job posting are to be considered for any vacancies posted. The job posting must list the required technology commensurate with the position in question.

Job Skills: Information Technology

Technical Skills: Operational Support

Professional Skills: Problem Solving, Customer Focus

Supplemental Information

On call 24 hours a day, 7 days a week. Required to carry a cellular phone as assigned. Required to work occasional overtime as assigned.

Job duty, knowledge, skill & ability statements at lower level are understood to be able to be performed at any higher level.

Travel required, as needed. Must provide own transportation. Or, in order to operate a state vehicle, you must have a valid driver's license from state of residence.

Resumes and/or attachments are not reviewed. Therefore, please provide detail in the work experience section of your application.

ADA Statement

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

Drug-Free Workplace

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.

Apply Now

Refine Your Search

systems/technical support jobs in westerville, oh

IT Support Specialist (Infrastructure Specialist 2)

Data Center Technician II

Business Systems Analyst (Vacancy)

Technical Support Engineer

Maintenance Electro Mechanic

Grinder Service Engineer

Senior Project Engineer, NA

Experienced Sales & Service Garage Door Technician, Columbus OH $10K Sign-On

Sheet Metal Technician

Speech-Language Pathologist

Lead Technician

Critical Facilities Engineer, NA

Operations Manager - Landscape Lighting & Audio

Surveyor (Licensed in the State of Ohio)

Architectural Designer

Content Analyst

Retired Master Plumber

Design Engineering Manager

Project Engineer

Experienced Forklift Mechanic

I want to receive the latest job alert for systems/technical support in westerville, oh

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