Top 575 Client services specialist Jobs in Westlake, Oh

Client Relations Specialist
Tremco CPG Inc. —Beachwood, OH
- $56,000 - $66,000 a year
- Full-time
- High school diploma or GED
- Product management
- 1 year
- Paid holidays
- Health insurance
Client Onboarding Specialist
EQUITY ADMINISTRATIVE SERVICES INC —Westlake, OH
- Full-time
- Hybrid work
- Mid-level
- Office
- 3 years
Quick Apply
Client Relationship Specialist, KEF
KeyBank National Association —Cleveland, OH
- $71,000 - $125,000 a year
- Full-time
- Remote
- 5 years
- Mid-level
- Bachelor's degree
Procurement Specialist
TRG —Westlake, OH
- Full-time
- Microsoft Outlook
- Mid-level
- Office
Quick Apply
Client Service Ops Specialist, Doc Management/Mailroom
Equity Trust —Westlake, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Quick Apply
10d
Client Integration Specialist
Quadax, Inc. —Middleburg Heights, OH
- Hybrid work
- Customer service
- System design
- Mid-level
INTERVENTION SPECIALIST
City Of Lakewood —Lakewood, OH
- $26.65 - $29.58 an hour
- Overtime
- CPR Certification
- BLS Certification
- Mid-level
Community Psychiatric Supportive Treatment Specialist
Benjamin Rose —Cleveland, OH
- $21.63 - $26.92 an hour
- Full-time
- Microsoft Outlook
- Psychiatry
- Computer literacy
Quick Apply
Operations Specialist
Stratos Wealth Partners —Beachwood, OH
- $60,000 - $62,500 a year
- Full-time
- Hybrid work
- Mid-level
- Finance
- Bachelor's degree
- Paid parental leave
- Health savings account
Clinical Supervisor
Murtis Taylor Human Services System —Cleveland, OH
- $58,000 - $65,000 a year
- Weekends as needed
- LMFT
- Nursing
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Collections Manager
Electronic Merchant Systems —Cleveland, OH
- From $65,000 a year
- Full-time
- Oracle
- Management
- 5 years
- AD&D insurance
- Health insurance
Quick Apply
Commissioning Project Development Specialist
The Brewer-Garrett Company —Middleburg Heights, OH
- Full-time
- Hybrid work
- 5 years
- Engineering
- Travel
- Health savings account
- Disability insurance
Quick Apply
Community Prevention Specialist
Alternative Paths —Medina, OH
- Full-time
- Hybrid work
- Addiction Medicine
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
ACT Team Behavioral Health Specialist -Cleveland, OH
OhioGuidestone —Cleveland, OH
- From $19 an hour
- Weekends as needed
- Background check
- Psychiatry
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Field Technician – Fall Protection Systems
Diversified Fall Protection —Cleveland, OH
- $28 - $32 an hour
- Weekends as needed
- Background check
- Heavy lifting
- Construction site
- Disability insurance
- Health insurance
Quick Apply
Billing Specialist - Water & Fire Mitigation
SERVPRO of Southern Cuyahoga —Medina, OH
- $23 - $26 an hour
- Full-time
- Writing skills
- Mid-level
- Administrative experience
- Paid holidays
- Health insurance
Quick Apply
Supervisory Intervention Specialist ('26-'27 School Year)
Bellefaire JCB —Shaker Heights, OH
- $55,000 - $60,000 a year
- Full-time
- Classroom
- Writing skills
- Teaching Certification
- Wellness program
- 403(b) matching
Quick Apply
Client Executive
Team Wireless - Verizon Authorized Retailer —Cleveland, OH
- Spanish
- English
- Research
Quick Apply
Sales Support Specialist
Ferrotherm Corporation —Cleveland, OH
- $55,000 - $65,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Tax Consultant II, Indirect Tax - Transaction Tax
Deloitte —Cleveland, OH
- $58,725 - $120,000 a year
- Full-time
- Hybrid work
- CPA
- Research
- Mid-level

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Client Relations Specialist

Tremco CPG Inc. -
Beachwood, OH

Apply Now

Job Details

Full-time
$56,000 - $66,000 a year

Benefits

Paid holidays
Health insurance
Paid time off
Pension plan
401(k) matching

Qualifications

Customer communication
SAP
Employee relationship building
Productivity software

Full Job Description

General Purpose of Position:

The Client Relations Specialist serves as the liaison with the company's customers, developing relationships, providing guidance and advice, and providing a higher level of customer support on a specific product or service.

Duties and Responsibilities:

Ensure both the company and clients adhere to contract / specs
Day-to-day communication with customers / clients, answer questions, manage conflicts and collect feedback and escalate as appropriate
Maintain up-to-date knowledge of company products and services
Effectively provide client support and communication
Facilitate inter departmental communication to provide effective client support
Build, maintain, and strengthen relationships between the company, reps and clients by providing optimal service
Assist sales team with identifying opportunities to up-sell / cross sell services and products
Identify internal procedures that adversely affect customer satisfaction and work with internal areas to build consensus and accomplish improvements.
Liaise between customers, contractors, sales reps and appropriate personnel
Interacts with customers including contractors to provide support and information on an assigned product or service
Ensures that appropriate actions are taken to resolve customers, contractor or sales representative problems and concerns
Uses knowledge of a specific product, service, or other assigned area of expertise to answer inquiries or to forward to the appropriate staff
Uses knowledge of a specific product, service, or other assigned area of expertise to validate customers orders and correct as necessary for proper delivery
Be familiar with other product and services to support staff of Client Relation Specialists
Collaborate with customer service personnel, product management department, service departments and/or sales representatives to streamline information and orders
Performs other related duties as assigned
Collaborate with regional sales resources to improve their customer service experience
Escalate issues or situations as appropriate
Understand contractor, sales representative and customer perspectives to improve their order experience
Build relationships directly with contractors, sales representatives, customers and internal staff

Experience and Education:

1 to 2 years experience and/or training in this type of work
High School Diploma or GED
Strong verbal and excellent written communication skills; strong attention to detail
Excellent time management skills
Excellent customer service skills
Ability to develop working relationships at multiple levels of the organization
Collaborative team player with the ability to build consensus
Proficient with Microsoft Office Suite and SAP
Ability to handle change and ambiguity
Effective in a fast paced environment
Ability to be self-directed and motivated
Ability to work at a focused and continuous pace

The salary range for applicants in this position generally ranges between $56,000 and $66,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.

Benefits:

Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.

Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

Apply Now

Refine Your Search

client services specialist jobs in westlake, oh

Client Relations Specialist

Client Onboarding Specialist

Client Relationship Specialist, KEF

Procurement Specialist

Client Service Ops Specialist, Doc Management/Mailroom

Client Integration Specialist

INTERVENTION SPECIALIST

Community Psychiatric Supportive Treatment Specialist

Operations Specialist

Clinical Supervisor

Collections Manager

Commissioning Project Development Specialist

Community Prevention Specialist

ACT Team Behavioral Health Specialist -Cleveland, OH

Field Technician – Fall Protection Systems

Billing Specialist - Water & Fire Mitigation

Supervisory Intervention Specialist ('26-'27 School Year)

Client Executive

Sales Support Specialist

Tax Consultant II, Indirect Tax - Transaction Tax

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