Top 748 Customer experience leader Jobs in Westlake, Oh

Lead Trainer, Evidence-Based Programs (Part-Time)
Benjamin Rose —Cleveland, OH
- $32.20 - $40.48 an hour
- Part-time
- Customer service
- Computer literacy
- Mid-level
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7d
Customer Operations Lead
Keene Inc —Cleveland, OH
- $55,000 - $60,000 a year
- Full-time
- Background check
- Spanish
- Mid-level
- Health savings account
- Health insurance
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Team Lead, Patient Access
University Hospitals —Rocky River, OH
- $19.40 - $30.34 an hour
- Oracle
- Medical office experience
- Mid-level
5d
Team Leader, Prepared Foods
Giant Eagle —North Olmsted, OH
- $20.25 - $27.00 an hour
- Full-time
- 18 years or older
- Mid-level
- High school diploma or GED
- Paid holidays
- Dental insurance
Team Lead, Full-Time
Crocs —Westlake, OH
- $17 - $21 an hour
- Extended hours
- Background check
- 18 years or older
- Ability to walk for extended periods
- AD&D insurance
- Disability insurance
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Lead Organizational Development Specialist
Hyland —Westlake, OH
- $120,000 - $136,000 a year
- Full-time
- Team management
- Psychology
- Mentoring
Key Lead - Crocker Park, Abercrombie & Fitch
Abercrombie & Fitch Co. —Westlake, OH
- Part-time
- Merchandising
- No experience needed
- Mid-level
- Store discount
- Opportunities for advancement
Park Lead
Urban Air Adventure Parks —Westlake, OH
- Weekends as needed
- Mid-level
- High school diploma or GED
- Supervising experience
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Retail Part Time Sales Lead, (Crocker Park - Westlake, OH)
Fabletics —Westlake, OH
- Part-time
- 18 years or older
- Inventory management
- Merchandising
- Employee discount
- Flexible schedule
Client Service Leader
Gallagher Benefit Services —Cleveland, OH
- $74,500 - $145,500 a year
- Full-time
- Mid-level
- High school diploma or GED
- Supervising experience
- Paid parental leave
- Health savings account
Human Resource Lead
Rural King —Elyria, OH
- Full-time
- Mid-level
- Ability to lift 50 pounds
- Ability to sit for extended periods
- Paid holidays
- Health insurance
4d
AE - Merchandise Leader (Part-Time)
American Eagle Outfitters —Westlake, OH
- Part-time
- Merchandising
- Training & development
- Entry level
- Paid holidays
- Paid time off
8d
Shift Lead
Walgreens —Westlake, OH
- $17 - $20 an hour
- Full-time
- Merchandising
- Maintenance
- English
- Health insurance
- Dental insurance
2d
Part-Time Shift Leader
MINISO USA —Westlake, OH
- $16.00 - $18.50 an hour
- Part-time
- Merchandising
- Maintenance
- High school diploma or GED
Support Lead Full Time
Five Below Inc —Avon, OH
- Full-time
- 18 years or older
- Mid-level
- Travel
- Health insurance
Quick Apply
Sales Leader - Kirkland's Home - Part Time
Kirkland's, Inc. —Westlake, OH
- Part-time
- Merchandising
- High school diploma or GED
- Driver's License
Team Leader - Westgate
BIBIBOP —Fairview Park, OH
- Weekends as needed
- 18 years or older
- Fast casual restaurant
- Mid-level
- Paid time off
- Employee assistance program
Quick Apply
Shift Lead
Take 5 Car Wash —Avon, OH
- $10.60 - $15.00 an hour
- Full-time
- Mid-level
- Leadership
- Outdoor work
7d
Packaging Mechanic / Lead Operator — Tea Manufacturing (Cleveland)
U.S. Wellness LLC —Cleveland, OH
- $19.30 - $37.46 an hour
- Full-time
- Customer service
- Military
- English
- Health insurance
- Paid time off
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Childcare Lead Teacher
SMALL HANDS BIG DREAMS BRUNSWICK IN —Brunswick, OH
- $17 - $20 an hour
- Full-time
- Classroom
- Mid-level
- Mentoring
- Paid holidays
- Health insurance
Quick Apply

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customer experience leader jobs near westlake, oh

Lead Trainer, Evidence-Based Programs (Part-Time)

Benjamin Rose -
Cleveland, OH

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Job Details

Part-time
$32.20 - $40.48 an hour
7 days ago

Qualifications

Computer operation
Customer communication
Customer relationship building
Customer service
Technical support
Working with seniors
Evidence-based practice
Bachelor's degree
Older adults
Project management experience in healthcare
Health information regulatory compliance
E-learning platforms
Productivity software
Clinical confidentiality policies
Experience working with individuals from underserved communities
Technical Proficiency

Full Job Description

Description:

Position Summary:

Leads training, implementation, and technical assistance for Benjamin Rose Institute on Aging’s (BRIA) evidence-based programs, ensuring quality, fidelity, and sustainable program delivery.
Supports the growth and dissemination of BRIA programs, including BRI Care Consultation™, SHARE for Dementia, and other evidence-based initiatives, through training, licensing, partnerships, outreach, education, and research studies.

Essential Duties and Responsibilities

The following description is a general representation of the key duties and responsibilities of the position.

Lead initial and ongoing training for organizations and community partners licensed to deliver BRIA evidence-based programs, including Benjamin Rose’s services departments.
Provide technical assistance and consultation with, and fidelity monitoring of, BRIA evidence-based programs to promote consistent, high-quality implementations.
Develop and maintain training manuals, other program-delivery resources, and implementation tools.
Identify training and implementation needs of organizations and staff implementing BRIA evidence-based programs and develop strategies to address them.
Support Benjamin Rose’s marketing, licensing, and expansion efforts for BRIA evidence-based programs.
Cultivate relationships with healthcare providers, community organizations, referral sources, and other strategic partners that assist with expanding the reach of BRIA evidence-based programs.
Identify opportunities to make BRIA evidence-based programs more accessible, culturally responsive, and sustainable for underserved populations.
Develop and participate in research studies, presentations, educational sessions, and outreach activities to increase awareness and utilization of BRIA evidence-based programs.
Represent BRIA evidence-based programs in national and state initiatives, professional associations, and educational forums.
Contribute to grant applications, reports, publications, presentations, and other dissemination activities related to BRIA evidence-based programs.
Monitor emerging evidence and best practices to strengthen program training and implementation.

Requirements:

Specific knowledge, training or skills required to perform the duties of this position including specific courses, training programs or required certifications. The requirements listed below are representative of the knowledge, skills and abilities required for the position.

Bachelor’s degree in social work, healthcare, gerontology, human services, or a related field; master’s degree preferred.
Experience supporting the implementation, training, or delivery of evidence-based or evidence-informed programs, preferably in aging, healthcare, caregiving, or social services.
Demonstrated knowledge of the needs of older adults and family/friend caregivers, including those managing chronic health conditions or dementia.
Experience providing training, technical assistance, consultation, or program support to staff, community organizations, or other partners implementing programs or services.
Strong understanding of confidentiality, personal health information, ethical standards, and applicable laws and regulations.
Commitment to working effectively with diverse populations.
Excellent communication, presentation, relationship-building, and customer service skills.
Strong project management and problem-solving skills, with the ability to work both independently and collaboratively.
Proficiency with Microsoft Office and comfortable working with electronic records, web-based applications, virtual training platforms, and other technology that support program implementations.

Essential Physical Demands and Working Environment

(The physical demands and work environment described below are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.)

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

While performing the duties of this job, the employee is regularly required to stand, sit; talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, keyboard and telephone.
Specific vision abilities required by this job include close vision requirements due to computer work.
Light to moderate lifting is required, up to 20 pounds.
Ability to uphold the stress of traveling.
Regular, predictable attendance is required, some flexibility with hours.
Moderate noise (i.e. business office with computers, phone, and printers, light traffic).
Ability to work in a confined area.
Ability to sit at a computer terminal for an extended period of time.
Work environment is stressful at times.

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. Other functions may be assigned, and management retains the right to add or change the duties at any time.

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Refine Your Search

customer experience leader jobs in westlake, oh

Lead Trainer, Evidence-Based Programs (Part-Time)

Customer Operations Lead

Team Lead, Patient Access

Team Leader, Prepared Foods

Team Lead, Full-Time

Lead Organizational Development Specialist

Key Lead - Crocker Park, Abercrombie & Fitch

Park Lead

Retail Part Time Sales Lead, (Crocker Park - Westlake, OH)

Client Service Leader

Human Resource Lead

AE - Merchandise Leader (Part-Time)

Shift Lead

Part-Time Shift Leader

Support Lead Full Time

Sales Leader - Kirkland's Home - Part Time

Team Leader - Westgate

Shift Lead

Packaging Mechanic / Lead Operator — Tea Manufacturing (Cleveland)

Childcare Lead Teacher

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