Top 21 Customer service excellence analyst Jobs in Westlake, Oh

Pricing Analyst
IMCD —Westlake, OH
- Full-time
- Marketing
- Customer service
- Mid-level
13d
Entry Level Support or Quality Assurance Analyst
Acumen Solutions, Inc —Cleveland, OH
- Office
- Bachelor's degree
- US work authorization
Quick Apply
Finance Analyst, Process Excellence
Sherwin-Williams —Cleveland, OH
- $68,303 - $85,666 a year
- Full-time
- Remote
- 18 years or older
- Oracle
- Mid-level
14h
Business Systems Analyst II
AmTrust Financial Services, Inc. —Cleveland, OH
- $58,500 - $90,000 a year
- Full-time
- Hybrid work
- Bachelor of Science
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Marketing Strategic Growth Analyst
World Synergy —Beachwood, OH
- Full-time
- Writing skills
- Mid-level
- Office
IT Business Analyst
Oberlin —Oberlin, OH
- Mid-level
- Residential
- 3 years
Law Enforcement Unit Business Systems Analyst/Sr Analyst
Federal Reserve Bank of Cleveland —Cleveland, OH
- $81,600 - $125,400 a year
- Full-time
- Background check
- Research
- Mid-level
16h
IT Business Analyst / Applications Developer
Oberlin —Oberlin, OH
- Weekends as needed
- Computer science
- Computer Science
- Mid-level
Senior Technical Analyst
Foundation Software —Strongsville, OH
- Full-time
- Azure
- Office
- AWS
- Health insurance
- Dental insurance
Quick Apply
Digital & IT Senior Analyst - Messaging
Parker Hannifin Corporation —Cleveland, OH
- On call
- Computer Science
- Mid-level
- Office
SAP Analyst - Planning and Manufacturing
Parker Hannifin Corporation —Cleveland, OH
- Full-time
- Mid-level
- Finance
- Continuous improvement
Pricing Analyst
TriMark USA —Cleveland, OH
- $65,000 - $75,000 a year
- Weekends as needed
- Background check
- Customer service
- Military
- Health insurance
- Dental insurance
Quick Apply
14d
Marketing Analyst
Hose Master —Euclid, OH
- Full-time
- Sales
- Marketing
- Mid-level
Demand Planning Senior Analyst
The Lincoln Electric Company —Cleveland, OH
- $81,992 - $102,490 a year
- Full-time
- 5 years
- Office
- Analysis skills
14d
Supply Planning Senior Analyst
The Lincoln Electric Company —Cleveland, OH
- $81,992 - $102,490 a year
- Full-time
- 5 years
- Analysis skills
- Senior level

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customer service excellence analyst jobs near westlake, oh

Pricing Analyst

IMCD -
Westlake, OH

Apply Now

Job Details

Full-time
13 days ago

Qualifications

Spreadsheets
Computer skills
Associate's degree

Full Job Description

Pricing Analyst

This role sits in our Westlake, Ohio headquarters.

COMPANY BACKGROUND
IMCD US is a leading global distribution partner and formulator of specialty chemicals and ingredients. An entrepreneurial group founded IMCD in 1995 in the Netherlands. Our vision to transform the distribution industry by continuously adding value to the supply chain through expertise and innovation, is what still drives us today.

Today, we have operations in over 60 countries, where we successfully combine local knowledge with global expertise to obtain sustainable results. IMCD is a strong, innovative business partner and accelerator of solutions for suppliers and producers of consumer, industrial and durable goods in diverse business sectors. Our commercial excellence and solid operations structure facilitate healthy growth.

Successful candidates will be responsible to:
Work within the ERP and CRM systems to maintain cost components and sell prices
Work with suppliers and the commercial team to process price changes
Analysis of margin impact on pricing decisions
Manage the approval process for off-list pricing and supplier communication
Review and manage rebate accruals, submissions, and analyses
Completes and participates in daily and month-end accounting duties, as assigned
Contributes to team effort by accomplishing related projects, as needed
Champion efficiency and process improvement within the pricing function either by contributing ideas or leading meaningful change
Monthly and as needed gross profit reviews, collaboration with commercial team to initiate and implement margin expansion measures
Track and report on margin expansion through the various functions of pricing
Review, edit, and approval/rejection of all customer quotations

Skills:
Possess excellent customer service skills and the ability to interact with team-members in a professional manner
Detailed oriented and conscientious
Must possess good organizational skills and the ability to think strategically

Required Qualifications:
Associate degree in accounting, finance, marketing, or a related field
MS Excel and personal computer experience

Desired Qualifications:
Bachelor’s degree in accounting, data analytics, marketing, or a related field
Experience in a fast-paced environment

Competencies:
Business Acumen
Problem Solving/Analysis
Customer/Client Focus
Communication Proficiency
Teamwork Orientation

Supervisory Responsibility:
This position has no supervisory responsibilities

Work Environment
This job currently operates on a hybrid schedule rotating between in-office and remote work environments. This role routinely uses standard office equipment.

Position Type/Expected Hours of Work
This is a full-time position, and the hours of work and days are Monday through Friday from 8 a.m. to 5 p.m., unless otherwise directed. Additional hours may be required as needed.

Travel
No travel is expected for this position.

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

IMCD Offers
If you want to make a real difference and work for a growing and expertise-driven company, then we’d love to hear from you. We’re looking for people who are experts in their field, be it technical, commercial, or managerial. By joining IMCD, you’ll be part of an entrepreneurial, fast-growing group of ambitious and like-minded professionals, where you’ll have the freedom to make your own mark. We are committed to delivering value and acting responsibly. As we grow, we keep our founders’ entrepreneurial spirit intact, creating a world of opportunity. As a truly international company, we have a presence in cities including Singapore, Melbourne, Milan, Cologne, Paris, Zurich, Los Angeles, São Paulo and Toronto. Our Group Office is in Rotterdam, the Netherlands and our shares are traded on the Amsterdam Euronext market, where we are part of the large cap AEX index.

Apply Now

Refine Your Search

customer service excellence analyst jobs in westlake, oh

Pricing Analyst

Entry Level Support or Quality Assurance Analyst

Finance Analyst, Process Excellence

Business Systems Analyst II

Marketing Strategic Growth Analyst

IT Business Analyst

Law Enforcement Unit Business Systems Analyst/Sr Analyst

IT Business Analyst / Applications Developer

Senior Technical Analyst

Digital & IT Senior Analyst - Messaging

SAP Analyst - Planning and Manufacturing

Pricing Analyst

Marketing Analyst

Demand Planning Senior Analyst

Supply Planning Senior Analyst

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