Top 12 Inn express Jobs in Westlake, Oh

Night Auditor
Holiday Inn Express Westlake —Westlake, OH
- $16 a year
- Weekends as needed
- Mid-level
- Office
- Hotel
Quick Apply
Housekeeper
Holiday Inn Express Westlake —Westlake, OH
- Weekends as needed
- No experience needed
- Hotel
- High school diploma or GED
Quick Apply
Maintenance Tech
Holiday Inn Express Westlake —Westlake, OH
- $16 a year
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- Hotel
Quick Apply
Hotel Front Desk Representative
Holiday Inn Express Cleveland Airport —Brookpark, OH
- $14 - $15 an hour
- Weekends as needed
- Bilingual
- Clean driving record
- Hotel
- Health insurance
- Dental insurance
Quick Apply
2d
Hotel Front Desk Receptionist
Holiday Inn Express Vermilion —Vermilion, OH
- $15.00 - $15.50 an hour
- Hotel
- High school diploma or GED
- Organizational skills
- Flexible schedule
Quick Apply
Night Auditor
Holiday Inn Express —Brookpark, OH
- From $14 an hour
- Weekends as needed
- Writing skills
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
2d
Hotel General Manager
Holiday Inn Express Vermilion —Vermilion, OH
- $62,000 - $72,000 a year
- 5 years
- Hotel
- High school diploma or GED
Quick Apply
1d
Housekeeping Aide
Holiday Inn Express Vermilion —Vermilion, OH
- $14.75 an hour
- Hotel
- High school diploma or GED
- Communication skills
Quick Apply

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Housekeeping
Best Western Plus Strongsville —Strongsville, OH
Handle reasonable guests complaints/requests and inform others when required. Proven working experience in relevant field. Maintain equipment in good condition.
$16 - $17 an hour
Quick Apply
1h
Housekeeping
WYNDHAM Garden Inn —Westlake, OH
Handle reasonable guests complaints/requests and inform others when required. Proven working experience in relevant field. Maintain equipment in good condition.
$16 - $17 an hour
Quick Apply
1d

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Front Desk Agent
Holiday Inn Express and Suites —Columbus, OH
Operate multi-line phone systems to manage incoming calls effectively. Greet guests upon arrival with a friendly and welcoming demeanor.
$13.50 - $15.00 an hour
Quick Apply
13d
General Manager Holiday Inn Express Obetz OH
InnVite Hospitality —Columbus, OH
PREFERRED QUALIFICATIONS • Bachelor's Degree in related field including business, hospitality, or similar • Three to Five years of property level experience as…
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inn express jobs near westlake, oh

Night Auditor

Holiday Inn Express Westlake -
Westlake, OH

Quick Apply

Job Details

Full-time
$16 a year

Qualifications

Customer communication
High school diploma or GED

Full Job Description

The Night Auditor is responsible for overseeing the nightly operations of the front desk, ensuring that all financial transactions and reports are accurately completed and prepared for the next day's operations. The primary focus of this role is to reconcile the day’s financial activities, manage guest services during the overnight shift, Manager on duty coverage and provide exceptional guest experiences.

Essential functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Perform the duties of a front desk agent, including guest check-in/check-out, reservation handling, and responding to guest inquiries.

Reconcile all daily front desk agents’ work, ensuring accuracy in the daily accounting processes.

Run the trial balance to post rooms and close the day, preparing and distributing next-day reports for the Front Office, Housekeeping, Sales, and Executive Office as required.

Provide exceptional guest service by greeting and welcoming guests, handling guest complaints promptly, and ensuring a positive guest experience.

Handle financial transactions such as accepting payments, maintaining a house bank, and preparing accurate receipt reports.

Issue and control access to safety deposit boxes, and post miscellaneous charges as requested.

Respond to and resolve guest complaints efficiently and courteously.

Answer telephones promptly and handle reservations, check-ins, and check-outs with accuracy and efficiency.

Operate or assist with any necessary transportation arrangements in a timely and courteous manner.

Assist guests with luggage and be knowledgeable about local area attractions and hotel services.

Manage messages, wake-up calls, mail, and faxes properly, ensuring prompt and accurate service.

Adhere to applicable company Standard Operating Procedures (SOPs) to maintain consistency and compliance.

Effectively utilize the Property Management System and Electronic Key Equipment.

Maintain a clean and orderly work area, respond promptly to FOM or MOD requests.

Maintain open lines of communication with all departments, sharing pertinent information as needed.

Be self-motivated and use time wisely, responding positively to new ideas and feedback.

Demonstrate proper selling techniques during the reservation and walk-in process, actively seeking opportunities to upsell and increase revenue.

Complete shift closing accurately, obtaining appropriate approval signatures and authorization codes.

Associates may be required to work varying schedules, including nights, weekends, and holidays, based on business needs.

Full compliance with company rules and regulations is required for the safe and effective operation of the hotel facilities. Violations may result in disciplinary action, up to and including termination.

Qualifications: Education:

High school diploma or equivalent required.

Experience: One to two years in an accounting or front office position preferred.

Strong communication skills, both verbal and written.

Extensive knowledge of the hotel, its services, and local area attractions.

Ability to maintain professionalism and handle sensitive information confidentially.

Ability to sit at a desk for up to 8 hours per day, with walking and standing required for the remainder of the shift.

Must be able to lift up to 15 lbs on occasion and perform tasks that involve repetitive motions, bending, and climbing.

Quick Apply

Refine Your Search

inn express jobs in westlake, oh

Night Auditor

Housekeeper

Maintenance Tech

Hotel Front Desk Representative

Hotel Front Desk Receptionist

Night Auditor

Hotel General Manager

Housekeeping Aide

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