Top 3291 Patient experience manager Jobs in Westminster Ca

Manager, Patient Access OC
City of Hope —Irvine, CA
- $46.77 - $78.11 an hour
- Full-time
- Hospital
- System design
- Office
6d
Rehab Supervisor (Physical Therapist) - Home Health
NEOGREEN Solutions —Los Angeles, CA
- $130,000 a year
- CPR Certification
- Management
- BLS Certification
- Paid holidays
- Health insurance
Quick Apply
9d
Registered Dietician
St Johns Community Health —Los Angeles, CA
- $83,000 - $86,909 a year
- Weekends as needed
- Spanish
- CPR Certification
- BLS Certification
- 403(b) matching
- Paid holidays
Quick Apply
Physical Therapy Assistant - Per Diem
Lorian Health —Long Beach, CA
- $45 - $60 an hour
- Part-time
- CPR Certification
- BLS Certification
- Physical & Rehabilitation Medicine
- Mileage reimbursement
- 401(k) 4% Match
Quick Apply
Associate Dentist
WEST COAST DENTAL ADMINISTRATIVE SERVICES LLC —South Gate, CA
- $200,000 - $400,000 a year
- Full-time
- Dental office
- Doctoral degree
- Children
- Health insurance
- Dental insurance
Quick Apply
12d
Rehab Supervisor Physical Therapist (Home Health) - Encino, CA
NEOGEN CARE —Los Angeles, CA
- $130,000 a year
- CPR Certification
- Management
- BLS Certification
- Paid holidays
- Health insurance
Quick Apply
4d
Veterinary Practice Manager
Confidential —Torrance, CA
- $80,000 - $95,000 a year
- Full-time
- Management
- Social media management
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
11d
Lead Case Manager - Spanish/English Speaking Required
Serenity Care Health Group —Long Beach, CA
- $22 - $27 an hour
- Full-time
- Spanish
- LVN
- English
- Health insurance
- 401(k)
Quick Apply
ECM & Community Support Case Manager
Celebrating Life Community Health Center —Mission Viejo, CA
- $26.00 - $27.50 an hour
- Full-time
- Background check
- Spanish
- Nursing
- Health insurance
- Dental insurance
Quick Apply
OBGYN Hospitalist/Laborist
Emanate Health Medical Group —West Covina, CA
- $172,800 - $244,800 a year
- Part-time
- Spanish
- Medicine
- Inpatient
Quick Apply
Nuclear Medicine Technologist - Regional Staffing Manager
CDL NUCLEAR TECHNOLOGIES LLC —Orange, CA
- Full-time
- Hospital
- Outpatient experience
- Clinic
- Travel reimbursement
- Paid holidays
Quick Apply
Hospice Admissions RN - Per Diem - $100-$300
Agape Hospice & Palliative Care, LLC —Los Angeles, CA
- $60 - $63 an hour
- Part-time
- Spanish
- Skilled nursing facility
- RN License
- Mileage reimbursement
Quick Apply
7d
RN Clinical - 5W Cardiothoracic Surgery ICU - Full Time 12 Hour Nights (Non-Exempt) (Union)
Keck Medical Center of USC —Los Angeles, CA
- $44 - $95 an hour
- 12 hour shift
- Background check
- Nursing
- Surgery
Physical Therapist (PT) - Sign on Bonus
Concentra —Torrance, CA
- $94,000 - $115,000 an hour
- Full-time
- 5 years
- Physical & Rehabilitation Medicine
- Urgent Care
- Continuing education credits
- Health insurance
Quick Apply
10h
RN Manager, Case Management
Torrance Memorial IPA —Torrance, CA
- $108,805 - $175,760 a year
- Weekends as needed
- RN License
- Hospital
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Medical Clinic Manager
Samaritana Medical Clinic —South Gate, CA
- $62,400 - $72,800 a year
- Full-time
- Spanish
- CPR Certification
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Clinic Manager
Northeast Community Clinic —Gardena, CA
- $85,000 - $100,000 a year
- Full-time
- Clinic experience
- Clinic
- Ob/Gyn
- Health insurance
- Dental insurance
Quick Apply
10d
Veterinary Clinic Manager
LA Quality Pet Care —Lawndale, CA
- $70,000 - $80,000 a year
- Full-time
- OSHA
- Clinic experience
- Mid-level
- Health insurance
- 401(k)
Quick Apply
LVN Manager
Montes Medical Group —Los Angeles, CA
- $40 - $45 an hour
- Full-time
- Spanish
- Nursing
- LVN
- Health insurance
- Dental insurance
Quick Apply
13d
Registered Nurse Case Manager
RADIXSOL SOLUTIONS (OPC) PRIVATE LIMITED —Irvine, CA
- Up to $2,600 a week
- Contract
- Background check
- RN License
- BLS Certification
- Health insurance
- Dental insurance
Quick Apply
3h

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patient experience manager jobs near westminster ca

Manager, Patient Access OC

City of Hope -
Irvine, CA

Apply Now

Job Details

Full-time
$46.77 - $78.11 an hour
6 days ago

Qualifications

Customer communication
IT experience within healthcare
Clinical information systems

Full Job Description

Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today.

We are seeking a strong Patient Access Manager with hospital-based Admitting experience to support and lead front-end operations across hospital admitting, ETC registration, and workflow optimization. This role plays a key part in guiding day-to-day operations while applying sound judgment in a fast-paced environment. The ideal candidate brings experience building and refining processes, improving patient throughput, and ensuring compliance with regulatory and operational standards.

Equally important, this individual leads with a people-first approach—fostering a positive, inclusive team culture, supporting and developing staff, and communicating effectively across all levels. This leader will embody City of Hope’s values of compassion, collaboration, and integrity, helping to create an environment where both patients and team members feel supported. We are looking for a well-rounded leader who can balance operational execution with team engagement to enhance both the patient experience and overall departmental performance.

As a successful candidate, you will:

Personnel Management

Accomplishes appropriate patient access resource objectives by recruiting, selecting, orienting, training, assigning work, coaching, counseling, and disciplining employees; administering timekeeping system; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
Develop a culture of pride and ownership and provide opportunities for learning and growth. Ensures appropriate staffing levels throughout the work week, reassess staffing levels to identify and achieves staffing optimization. Monitors and authorizes overtime when necessary. Schedule work assignments to ensure appropriate staffing coverage during regular office when scheduled and unscheduled absences occur. Provides timely decision making and direction to clinical staff to streamline workflow, improve efficiency of operation and eliminate delays; re-assign work as needed.

Resource Management

Responsible for preparing the annual fiscal budget for related cost centers. Monitors monthly budget and expenses, modifying spending as needed. Ensures expenditures stay within budget and accounts for variances when they occur.
Implements new technology and acts as a catalyst for change to meet current and future business needs. Provide subject matter and technical expertise in the design and implementation of relevant applications. Functions as authority for all decisions related to the admissions system(s).
Continuously assess and streamline processes, establishing and implementing standard work, maintaining performance boards, monitoring metrics, coordinating meetings and facilitating workgroups. Maintains equipment by evaluating and installing equipment; developing preventive maintenance programs; calling for repairs; evaluating and implementing upgrades.

Quality Assurance / Compliance

Monitors staffing productivity and quality by establishing and monitoring thresholds and benchmarks. Provides constructive feedback to staff and senior leadership. Responsible for implementing quality control audits to monitor the quality of work and provide retraining as required to maintain performance standards.
Establish and foster excellent customer service practices supporting the daily needs of patients, caregivers, providers and staff. Oversees effective customer service systems, communication and feedback. Serve as the first line of communication and follow through for patients via direct means, telephone, email, and written correspondence. Respond and solve problems, including internal and external complaints.

Special Projects

Handles special projects involve supporting work related to various strategic initiatives such as improving patient access, improving patient satisfaction, and implementing new systems.
Maintains professional and technical knowledge by tracking emerging trends in admitting management; attending educational workshops; reviewing professional publication; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies; identifying and implementing new technology.
Develop and maintain written standard operating procedures, policies and protocols consistent with COH, The Joint Commission, DHS, and other applicable regulatory policies.
Other duties as assigned

Your qualifications should include:

Bachelor’s Degree required; 4 additional years of experience plus the minimum experience requirement may substitute for minimum education.
5 years of related healthcare experience.
1 year of experience in a leadership capacity
Experience using EPIC EMR system.

City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location.

City of Hope is an equal opportunity employer.

To learn more about our Comprehensive Benefits, please CLICK HERE.

Apply Now

Refine Your Search

patient experience manager jobs in westminster ca

Manager, Patient Access OC

Rehab Supervisor (Physical Therapist) - Home Health

Registered Dietician

Physical Therapy Assistant - Per Diem

Associate Dentist

Rehab Supervisor Physical Therapist (Home Health) - Encino, CA

Veterinary Practice Manager

Lead Case Manager - Spanish/English Speaking Required

ECM & Community Support Case Manager

OBGYN Hospitalist/Laborist

Nuclear Medicine Technologist - Regional Staffing Manager

Hospice Admissions RN - Per Diem - $100-$300

RN Clinical - 5W Cardiothoracic Surgery ICU - Full Time 12 Hour Nights (Non-Exempt) (Union)

Physical Therapist (PT) - Sign on Bonus

RN Manager, Case Management

Medical Clinic Manager

Clinic Manager

Veterinary Clinic Manager

LVN Manager

Registered Nurse Case Manager

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