CITY EQUITY STATEMENT
The City of Westminster welcomes diverse candidates from the broadest base possible. Our goal is to find the best candidate for the job—someone who belongs, not just fits. We value life and professional experiences, recognizing equivalent combinations of knowledge skills and education.
Aligned with our city SPIRIT values, the successful candidate will have a passion and commitment to serving a diverse population of residents and must respect and uphold the principles of justice, equity, diversity, inclusion and belonging.
We encourage you to think broadly about your background and skill set for this role, even if you believe you have a less traditional background than described we invite you to apply.
The City of Westminster is seeking a dynamic, compassionate and collaborative Library Associate who loves working with Children and Tweens ranging from birth to middle school ages. The Library Associate II - Youth Services position is responsible for complex and technical paraprofessional library work in the Public Services area. This includes assisting with services and programs for children from birth to middle school; providing readers' advisory, reference services, community outreach, performing story time for children ages birth to preschool, and providing patron assistance on the use of electronic devices and resources.
The ideal candidate for this role has a heart for public service, champion’s teamwork, is customer-focused, and values empathy-based service in a public library setting. Someone with innovative programming ideas, passion for Youth Services, tech savviness, and the ability to navigate supporting both kids and caregivers alike will thrive in this environment.
The College Hill branch is a destination library that services the surrounding community as well as an array of college students. It is jointly operated with the Front Range Community College and often partners with the upstairs academic Front Range library for circulation and various services.
Applicant must be available to work days, some evenings, some weekends, and some holidays.
The full salary range for this position is stated above. The starting range of pay is dependent on qualifications and experience of each individual candidate. The City of Westminster has a Multilingual Stipend Program to encourage and reward benefited employees who are conversationally fluent in languages other than English. Benefited employees have the opportunity to test their language proficiency skills and qualify for a bi-weekly stipend that will vary based on the employee’s level of proficiency and usage.
For more information about the city and what it is like working for the city of Westminster, please visit: Employment | Westminster, CO
Opportunity Timeline:
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Posting closes: July 20th at 8:30 am MDT
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Screening Interview: Thursday August 13th
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Panel Interview: Wednesday September 2nd
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Conditional Job Offer and Backgrounds: September - October
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Start Date: Tentatively October
The City's work culture encourages passionate, positive and enthusiastic employees who, along with our City Council and City Manager, are strong supporters of our mission: The City of Westminster provides high-quality core services and fosters resilience in order to promote a safe and thriving community. Westminster is a city of beautiful, safe, well-maintained neighborhoods and destinations with a vibrant, diverse economy, rich and resilient environment and a strong sense of community belonging. Our core values are embodied in our SPIRIT (Service – People – Integrity – Respect – Innovation – Teamwork).
This position supports the goals of the Parks, Recreation and Libraries Department, which enhances the quality of life for all Westminster citizens by providing diverse leisure, recreational, and informational services and resources; and acquiring, developing, and maintaining first-class parks, facilities, open space, and trails. This position works towards the accomplishment of the Department’s mission: “Together we create exceptional opportunities for a vibrant community with a commitment to nature, wellness and literacy.”
Every employee is accountable to:
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Demonstrate a high level of customer service; encourage others to focus on the customer; foster an environment where customer service is a priority
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Communicate with customers to ensure that, where possible, they are satisfied, and that their needs are being addressed; solicit and evaluate customer feedback
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Act as an ambassador by understanding and fostering the organization's mission and vision
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Exhibit pride in self, the department, the city, and the community; conduct self in a professional manner
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Demonstrate integrity and builds trust through credibility, reliability, commitment, loyalty, and ethical behavior
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Address difficult or contentious issues in a constructive manner
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Support/promote change; demonstrate flexibility, and take calculated risks when appropriate
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Participate in personal growth opportunities, and attend trainings designed to enhance capacity to bring new skills and ideas to the job and the organization
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Work to continuously improve the efficiency and effectiveness of the service or product being delivered
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Demonstrate support for team efforts by accepting new roles and responsibilities, and helping others achieve objectives
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Value diversity; demonstrate an awareness of differences; demonstrate sensitivity, and adapt behaviors and communication to accommodate these differences
GENERAL COMPETENCIES
Citywide - Every employee in this position is accountable to:
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Establish effective interpersonal relationships through honest, open communication and follow-through on commitments
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Recognize personal strengths and weaknesses, and target areas for personal self-development
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Demonstrate initiative in performing job tasks
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Exhibit problem-solving skills leading to sound judgment and quality decisions
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Achieve goals, and handle assigned workload and new assignments effectively; demonstrate an ability to work independently
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Communicate effectively with individuals and groups using clear and concise verbal and written communications
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Demonstrate accountability for work, and take ownership in job performance
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Demonstrate concern for the accuracy and quality of work; take steps to correct mistakes and improve the overall product
Job Specific – Every employee in this position must be able to:
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Provide engaging story times that incorporate early learning concepts and caregiver education
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Maintain a working knowledge of new and diverse fiction and nonfiction titles for ages 0 to 12 years of age
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Assist children, caregivers, and teachers in finding books and information
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Demonstrate strong customer service skills and enjoy working with diverse populations of all ages
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Effectively transition back and forth between tasks in a busy environment
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Have a working knowledge of Microsoft Office and high level of comfort with technology
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Possess creative thinking skills, and good oral and written communication skills
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Be a respectful team player
Essential Job Functions, Duties, Responsibilities, and Tasks
1. Children’s services duties include but are not limited to:
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Conducting story times
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Staffing the library information desks
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Programming for youth age 0-12
2. Para-librarian services duties include but are not limited to:
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Recommending books to patrons
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Helping patrons locate books on the shelf and with research assignments
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Assisting library staff in maintaining the collection
3. Technology duties include but are not limited to:
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Assisting patrons with public computer usage and printing/copying/scanning/faxing
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Teaching patrons to use the library’s catalog, databases, and eBook collections
4. Works shifts that include weekends, evenings, and some holidays
5. Maintains regular and punctual attendance
Incumbent is accountable for all duties of this job, and other projects and responsibilities may be added at the City’s discretion.
Education, Experience, Skills, Formal Training, Licenses, and Certifications
Required:
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Must be at least 18 years of age
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Graduation from high school or GED
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Two (2) years minimum experience working with children
Preferred:
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Two (2) years minimum experience providing customer service
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Knowledge and love of books for children 0 to 12 years of age
Any equivalent combination of education, training, and experience, which would provide the required knowledge and skills, may be considered.
Physical Requirements
Work performed is physical in nature, and involves sufficient physical strength and stamina to:
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Occasionally sit and stand in one area to perform customer service, book check-out and check-in; constantly standing and walking throughout a multi-level public library facility
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Frequent crouching, squatting, bending, and twisting to shelve books from floor level to above head; frequent climbing and balancing to climb stairs and use stepstools and ladders
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Constant light grasp to prepare returned and new material/books for checkout and patron use, and constant reaching at waist level to return material to proper shelves; frequent firm grasp, pinching, and fine motor skills to prepare material/books, and reaching overhead to stock books
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Constant near acuity to read computer screens, and book and shelving labels; frequent hearing to communicate with public, staff, and vendors
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Frequent lifting of up to forty (40) pounds from ground to waist to move returned books to check-in area; frequent lifting of up to twenty (20) pounds from ground to overhead to return books to stacks and stock supplies and material; occasional carrying of up to forty (40) pounds 200 feet to move books and material; occasional pushing/pulling of cart of up to 150 pounds throughout multi-level public use library
WORKING CONDITIONS
Work is constantly performed indoors in a public library setting. This position involves high public contact and mobility through a multi-level public use facility.
Required Materials and Equipment
This position requires the use of computer terminals and databases, including on-line searching. Other equipment includes telephones, photocopiers, microform equipment, fax machines, scanners, and various electronic and audiovisual equipment.
PRE-EMPLOYMENT REQUIREMENTS
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Background checks will include employment references and criminal history, and when applicable, credit check, driver license record, and education verification
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Drug screen
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Physical
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Must be legally entitled to work in the United States
