Top 11 Collection agent Jobs in Westminster Md

Patient Account Specialist, Billing and Collections
Altruix —Hunt Valley, MD
- $24 - $26 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Billing and Collections Supervisor
Sheppard Pratt —Towson, MD
- $58,401.82 - $90,195.04 a year
- Mid-level
- Business Administration
- Business
- 403(b) matching
- Mileage reimbursement
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9d
Student Accounts Customer Service and Collections Specialist
Gettysburg College —Gettysburg, PA
- Mid-level
- Office
- High school diploma or GED
Medical Billing & Collections Specialist
Globus Medical —Columbia, MD
- Full-time
- Surgery
- HIPAA
- Mid-level
NSA Billing & Collections Specialist
Globus Medical —Columbia, MD
- Full-time
- HIPAA
- Mid-level
- Microsoft Office
Part-Time Doorstep Trash Collection Specialist - Nights - Pickup Truck Required
Valet Living LLC —Hanover, PA
- $23 an hour
- Part-time
- 18 years or older
- Ability to climb stairs
- Ability to lift 50 pounds
- Referral program
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Collection Truck Driver
Revolution Bio Fuels —Seven Valleys, PA
- $60,000 - $65,000 a year
- Urgently hiring
- CDL B
- Mid-level
- University
- 401(k)
- Paid time off
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2d
Part-Time Doorstep Trash Collection Specialist - Nights
Valet Living LLC —Ellicott City, MD
- $21 - $23 an hour
- Part-time
- 18 years or older
- Ability to climb stairs
- Ability to lift 50 pounds
- Referral program
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5h

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Patient Account Specialist, Billing and Collections

Altruix -
Hunt Valley, MD

Quick Apply

Job Details

Full-time
$24 - $26 an hour

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Life insurance

Qualifications

Microsoft Excel
Microsoft Outlook
Serving clients
Associate's degree

Full Job Description

Patient Account Specialist, Billing and Collections - Hunt Valley, MD

Job Summary

It's not just a job. It's a mission.

Altruix is a high-touch pharmacy dedicated to serving behavioral health and intellectual and developmental disability populations. Through our pharmacy expertise, Medherent technology, and specialized packaging, we promote medication adherence and improve patient outcomes. Our services help clients take medications as prescribed while reducing administrative burden for providers. Altruix customers achieve measurable results, including 90% adherence rates and a 40% reduction in ER and hospital-related costs. Learn more at www.altruix.com.

We are seeking a Patient Accounts Specialist to join our Revenue Cycle Management (RCM) team. This hybrid position is based out of our Hunt Valley, Maryland office and reports directly to the Director of Billing & Collections.

In this role, you'll serve as a primary point of contact for patients, responsible parties, and pharmacy staff regarding billing inquiries, patient account balances, payment arrangements, and insurance-related questions. The ideal candidate is detail-oriented, customer-focused, and thrives in a fast-paced healthcare environment while maintaining exceptional service and professionalism.

This is a hybrid position based out of our Hunt Valley, MD office. Candidates must be able to work onsite as required based on business needs.

Compensation for this role ranges from $24.00 - $26.00 per hour, based on experience and qualifications.

Main Responsibilities

Patient Collections

Monitor and follow up on outstanding patient account balances.
Contact patients and responsible parties regarding overdue balances by phone, email, and written correspondence.
Establish and manage patient payment plans.
Document collection activities and account notes accurately.
Escalate delinquent or complex accounts when appropriate.
Assist in reducing bad debt through proactive account management.

Patient & Pharmacy Support

Serve as a primary point of contact for patient billing questions and concerns.
Respond to incoming calls and emails regarding invoices, insurance billing, payments, and account balances.
Partner with pharmacy teams to resolve billing discrepancies and insurance issues.
Escalate complex billing concerns while maintaining clear communication with patients and pharmacy staff.
Deliver outstanding customer service to internal and external customers.
Support departmental KPI goals and revenue cycle performance initiatives.

Payment Posting & Account Maintenance

Post patient payments, adjustments, and write-offs accurately.
Maintain patient account information and documentation.
Research and resolve payment application issues.
Reconcile payment activity and supporting documentation.
Ensure account records remain accurate and up to date.

General Responsibilities

Work within pharmacy management, billing, and financial systems.
Maintain detailed documentation of account activity.
Assist with invoicing, patient statements, and additional billing responsibilities.
Support cash conversion, collections, and DSO initiatives.
Maintain compliance with company policies and healthcare regulations.
Perform other duties as assigned.

Minimum Qualifications

Associate degree required; Bachelor's degree preferred.
Minimum of 2 years of experience in healthcare billing, collections, customer service, or revenue cycle management.
Strong customer service and communication skills.
Excellent organizational skills and attention to detail.
Proficiency with Microsoft Office (Excel, Outlook, Word).
Ability to manage multiple priorities in a fast-paced environment.
Ability to communicate professionally with patients, providers, and internal teams.

Preferred Qualifications

Experience in a long-term care pharmacy or healthcare environment.
Knowledge of pharmacy billing and patient collections.
Experience with Medicare, Medicaid, commercial insurance, PBMs, coordination of benefits, copays, and deductibles.
Familiarity with pharmacy management systems, preferably SuiteRx.
Experience posting payments and maintaining patient accounts within healthcare billing systems.

Key Traits for Success

Exceptional customer service skills.
Strong attention to detail and accuracy.
Excellent verbal and written communication.
Self-motivated with the ability to work independently.
Organized and able to prioritize multiple tasks.
Collaborative team player with a positive attitude.
Comfortable navigating sensitive financial conversations with professionalism and empathy.

Work Location

Hybrid position based out of Hunt Valley, Maryland
Onsite presence required as needed based on business and operational needs.

Benefits

Competitive pay ($24.00 to $26.00 per hour)
Medical, Dental, Vision, Life Insurance, and Long-Term Disability
401(k) program
Paid time off
Paid holidays

EEOC

Altruix is an Equal Opportunity Employer and does not discriminate in recruiting, hiring, placement, training, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, or other employment practices based on any protected characteristic under federal, state, or local law. Altruix is a drug-free workplace and requires pre-employment drug and alcohol testing as a condition of employment.

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Refine Your Search

collection agent jobs in westminster md

Patient Account Specialist, Billing and Collections

Billing and Collections Supervisor

Student Accounts Customer Service and Collections Specialist

Medical Billing & Collections Specialist

NSA Billing & Collections Specialist

Part-Time Doorstep Trash Collection Specialist - Nights - Pickup Truck Required

Collection Truck Driver

Part-Time Doorstep Trash Collection Specialist - Nights

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