Top 1 helpdesk administrator Jobs in westminster md

System Engineer - Junior
DK Consulting —Towson, MD
- Full-time
- Google Workspace
- Computer Science
- Bachelor's degree
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System Engineer - Junior

DK Consulting -
Towson, MD

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Job Details

Full-time

Qualifications

Google Workspace
Automation
Communication platforms
Bachelor's degree
Collaborative technology platforms
Cloud automation
Productivity software
Cross-functional collaboration
Oracle Cloud
PowerShell
Shell Scripting
Cross-functional communication
Video conferencing systems operation

Full Job Description

Position: System Engineer - Junior

DK Consulting Overview: Founded in May 2003, DK Consulting, LLC, a woman-owned small business, was formed to provide management and technology solutions based on industry best practices. DK Consulting, LLC works with multiple State, Federal, and Commercial customers, and our services range from providing customers with that one ‘critical resource’ to assuming responsibility for an entire IT project.

The client is looking for a resource to serve as an administrator of cloud platform applications and services on both the Microsoft 365 and Google Workspace platforms. The resource will work closely with senior cloud systems administrators and various departments to ensure that cloud applications meet the organization's needs and comply with all relevant policies and procedures.

Client: Baltimore County Public Schools

Work Location: Towson, Maryland. 100% on site

Interview Mode: In person

Responsibilities:

Assist in the daily administration and support of Microsoft 365 and Google Workspace platforms, including SharePoint site management, Teams management, user account management, license allocation, and troubleshooting.
Author PowerShell scripts that monitor and manage cloud resources.
Monitor system performance, usage, and security across both cloud environments.
Author change control requests and enterprise-wide communications to ensure transparency in all cloud platform updates.
Collaborate with senior administrators to implement best practices for data protection, access controls, and compliance.
Respond to helpdesk tickets related to SharePoint use, file sharing, and collaboration tools within Microsoft 365 and Google Workspace.
Support onboarding and offboarding processes by monitoring and adjusting the automated provisioning and de-provisioning user accounts and resources.
Assist with updates, patches, and configuration changes to ensure the reliability and security of cloud services.
Document procedures, configurations, and troubleshooting steps for reference and training purposes.
Participate in team meetings and contribute to ongoing improvement initiatives for cloud infrastructure.

Required Skills:

Proven experience using PowerShell to automate the management of cloud applications and services and as a SharePoint, Microsoft Teams or Microsoft 365 Administrator or experience in a similar role.
Experience with Google Workspace and Google Apps Manager (GAM) scripting.
Knowledge of or experience with Oracle cloud environment.
Excellent communication and collaboration skills and ability to work independently and as part of a team.

Education: Bachelor's degree in Computer Science, Information Technology, or a related field.

*No Visa restrictions*

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